Leisha Gonzalez

***** ** ***** ***.

Miami, Florida, 33170

786-***-****

acx3f3@r.postjobfree.com

CAREER OBJECTIVE Seeking an opportunity to become part of a dynamic and energetic team which makes customer and fast friendly service as well as corporate social responsibility a priority.

WORK EXPERIENCE

Motherhood Maternity Miami,FL

Team Sales Leader Nov 2016 - Present

Greeted customers entering the store to ascertain what each customer wanted or needed.

Earned management trust by serving as key holder, responsibly opening and closing store.

Provided an elevated customer experience to generate a loyal clientèle.

Routinely answered customer questions regarding merchandise and pricing.

Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.

Folded and arranged garments in attractive displays.

Operated a cash register for cash, check and credit card transactions

Stocked and replenished merchandise according to store merchandising layouts.

Completed all point of sale opening and closing procedures, including counting the contents of the cash register.

Skechers Florida City, FL

Sales Associate Jun 2014 - Oct 2016

Operated a cash register for cash, check and credit card transactions.

Stocked and replenished merchandise according to store merchandising layouts.

Cleaned and organized the store, including the checkout desk and displays

Determined customer needs by asking relevant questions and listening actively to the responses.

Welcomed customers into the store and helped them locate items.

Priced merchandise and stocked shelves.

Recommended merchandise to customers based on their needs and preferences.

Replenished supplies, bags and other materials at each cash wrap.

Participated in physical inventory counts every three months.

Converse Florida City, FL

Sales Associate May 2015 - Nov 2015

Greeted customers in a timely fashion while quickly determining their needs.

Recommended merchandise to customers based on their needs and preferences.

Processed cash and credit payments rapidly and accurately.

Developed positive customer relationships through friendly greetings and excellent service.

Stocked shelves and supplies and organized displays.

Routinely answered customer questions regarding merchandise and pricing.

Asked open-ended questions to assess customer needs

Answered product questions with up-to-date knowledge of sales and store promotions.

Michael's Homestead, FL

Cashier Oct 2012 - Sep 2013

Operated a cash register for cash, check and credit card transactions

Greeted customers in a timely fashion while quickly determining their needs.

Responded to customer questions and requests in a prompt and efficient manner.

Contacted other store locations to determine merchandise availability.

Engaged with customers in a sincere and friendly manner.

Completed all cleaning, stocking and organizing tasks in assigned sales area.

Politely assisted customers in person and via telephone.

Processed customer returns.

EDUCATION

Miami Dade College Homestead, FL

Veterinary Technology Candidate, Expected graduation Jun 2019

Miami Southridge Senior High School Miami, FL

High School Diploma, June 2014

ADDITIONAL SKILLS

Cash Handling Accuracy

Excellent Communication Skills

Organized

Patience

Time Mangement Skills

Goal Oriented Focus

Willingness To Learn

11263 SW 229th Ter. Miami, FL, 33170 786-***-**** acx3f3@r.postjobfree.com

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