Sales Manager

RICHARD C. YOUNG, JR.

862-***-**** Email:***************@*****.***

Sales & Management

Operations Management Business Development Account Management

Top performing and results-driven Sales and Operations Management Executive with dynamic experience in securing new business while effectively growing established customer base. Highly skilled in collaborating with internal and external constituents. Instrumental in streamlining and improving processes, enhancing productivity, and implementing technology solutions. Versatile, adaptable, and approachable. Additional skills and expertise include:

New Business Development

Strategic Planning & Analysis

Competitive Intelligence

Sales Force, Co Star, Zoho proficient

Team Leadership/Management

Industry Networking

Creativity & Innovation

Training/Development

Multi-Tasking

EXPERIENCE

Scrubadubcarpet Cleaning (family owned business); Morris Plains, NJ Dec 2015 – Present

Business Development Executive

Rolled out social media marketing campaign targeting residential and commercial customers

Secured contract with Newark, NJ HUD Housing to support 2400 apartment units

Marketed, estimated and provided account management services to current and prospective customers

Networked with area businesses and opened channels for future sales prospects

M&M Landscaping; Lansdale, PA Feb 2015 – Dec 2015

Business Development Executive

Secured Contracts at five Wegmans store locations with a five year agreement totaling $2.5M

Acquired contract of $125K to City of Philadelphia to maintain median and public use land turfs

Trugreen Landcare; Manassas, VA June 2012 – Jan 2015

Business Development Manager

Primarily targeted Property Managers, Building Owners, Facility Managers and Engineers within hospitals, government buildings, universities, commercial buildings and apartment complexes. Secured new contracts by emphasizing the benefits of Trugreen through prospecting and cold calling. Leveraged internal resources (operations, truck drivers, service teams) to uncover potential business opportunities. Managed sale from prospect through negotiation and closing. Maintained and serviced high touch accounts. Managed operational issues as required

Implemented new CRM system, streamlining the prospecting and research processes

Reduced T&E spend by implementing video conference tool for initial client meetings

Secured 50 new commercial accounts over 12 months for landscaping and related services

Acquired contract with Crescent Hotel Group encompassing 10 properties valued at $100K in annual revenue

Secured Alder Property Management account valued at $300K

Consistently ranked in the top 10 in national sales

Secured eight Darden Restaurants valued at $65K

Area MANAGER; Manassas, VA Jun 2012 – Apr 2013

Actively involved in enhancing service agreements by uncovering sales opportunities within accounts. Coordinated facility operations and represented business at homeowners associations and commercial client board meetings

Successfully managed and upsold $1M commercial maintenance portfolio of accounts

USM EXTERIOR SERVICE Jul 2008 – Mar 2012

Area Manager: Norristown; PA

Efficiently worked in an operations capacity with large retail chains such as Rite-Aid, Wal-Mart, Target, Staples, Wells Fargo, Apple and American Eagle. Executed regular communication with clients through field reports, on site visits and QC inspections. Effectively managed overtime spending and coordinated crew tasks daily. Meticulously performed weekly audits on custodial closets, warehouse locations and field crew trailers

Ensured that clients had full understanding of scope of services in contract by acting as point person for accounts

Reviewed and improved training platform. Trained crews on best practices, safety, and equipment operations. This resulted in an improved regulatory, safety and process environment

YOUNG & SONS LANDSCAPING Apr 2006 – July 2008

Northern Division Manager: Chester; NJ

Drove sales for landscaping/property maintenance services for both commercial and residential accounts.

Guaranteed successful business coverage by managing Site Manager, and service technicians

EDUCATION: CERTIFICATIONS, SKILLS, ASSOCIATIONS:

Fairleigh Dickinson University, BS, Marketing

CERTIFICATIONS, SKILLS, ASSOCIATIONS:

Rutgers University: SIMA Certified (Snow & Ice Management Association)

IIRC:Carpet & Upholstery Certified Technician

MS Office Suite; Sales Force, Costar, Zoho

Member of BDI (Business Networkers International) and EANJ (Executives Association of New Jersey); Registered coach for Morristown Wildcats Athletics Club

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