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Technical Support Manager

Location:
Kennesaw, Georgia, United States
Posted:
January 02, 2017

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BONNIE J. PENDLETON

**** ******** *** (678) ***-****

Marietta, GA 30066 acx3c8@r.postjobfree.com

AVIATION STOREKEEPER AIR WARFARE SPECIALIST

PROFILE

Administrative and office performance for over 14 years, rewriting procedures, and solving problems.

Financial responsibility, consist of maintaining operating budget (OPTAR) of 4.4 million dollars with a 100% accountability.

Data Entry and computer skills related to reports, audits and ordering parts/equipment.

Proficient in Microsoft Word, Microsoft Excel and Outlook.

Customer Care Agent with tier one technical support.

RELEVANT EXPERIENCE

Customer Care Specialist with tier one Technical Support

Assist customer with issues and technical support.

Machine Operator/Product Inspector

Training other operators, performing product and equipment inspections.

Asset Manager/Warehouse Supervisor

Administrative support, maintaining audits, Inventory. Perform inspections, incorporate quality control.

Material Control Supervisor

Financial manager, maintaining operating budget for the USN. Maintaining filing systems. Logistic support. Processing receiving and issuing product.

Recruit Division Commander/Instructor

Incorporated basic military requirements, core values and physical fitness readiness for the fleet.

ACCOMPLISHMENTS

Inventory accuracy at 100% for 7 consecutive quarters.

Making change in young adults lives, by improving fitness and mental strength.

EMPLOYMENT HISTORY

Alorica (Verizon Wireless) October 2016 - Present

JVC, CINRAM, Technicolor INC September 2009 - March 2016

Storr Office Environments, INC September 1999 - June 2009

United States Navy September 1979 - September 2009

EDUCATION

Several Military Technical Schools – Advanced Material Control, Data Base Management, Financial Management, Quality Control, Total Quality Leadership and Training, Instructor Training.

SEVERAL REFERENCES AVAILABLE UPON REQUEST



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