Engineer Service

Muhammad Rizwan Asghar

Location: New York

Email: ************@*******.***

Email: ******.***.*@*****.***

Contact: 1-917-***-****

Fields of Interest:

Network Operation Center

Telecom & Network Service Provider

Data Communication & Networks

Objective:

Serving the IT industry as An Internetwork Engineer - CCIE SP - with over for (5) year experience in LAN/WAN Planning, designing, Implementation, maintaining Troubleshooting and performance monitor Networks Technologies, Cisco routing and switching in Multiple Routing and Switching fields, etc. Background includes hands-on experience with multi-platform, LAN/WAN environment.

Proven record of success in securing maintaining troubleshooting networking hardware, increasing network efficiency and optimizing access and utilization of shared information and networked resources.

Specialist in extending technology service from corporate headquarters to field operation. My experience has enriched my personality to excel my duties with great confidence and sense of responsibility, sincerity and hard work and smart work. Given an opportunity I assure to bring a change and discharge my duties to complete satisfaction of my superiors.

PROFESSIONAL QUALIFICATION:

Cisco Certifications:

Cisco Certified Internetwork Expert (CCIE SP#46554)

Cisco Certified Network Professional (CCNP)

Cisco Certified Voice Professional (CCVP)

Cisco Certified Internetwork Professional (CCIP)(Training)

Cisco Certified Network Associate (CCNA)

Cisco Certified Network Associate (CCNA VOICE)

Microsoft Certifications:

Microsoft Exchange Server 2003

Microsoft Certified Professional (MCP)

Microsoft Certified Administrator (MCSA)

PROFESSIONAL TRAINING:

Cisco Routing, Huawei Routing, Switching, MPLS, MPLS VPN, MPLS-TE, MCSE, Call manager and CUCME,ITIL.

Huawei Training:

IP Routing Technologies Training

ITIL Training:

IT Service Management

ITIL Incident, Problem, Change, Release, Configuration Service Desk, Service Level, Capacity, Performance, Availability.

PROFESSIONAL EXPERIENCE:

Senior Network Engineer:

Project Engineer.

ICS (Integrated Computer Systems, Cisco Gold Partner) Royal Saudi Air force

March 2014 to present RSAF NOC Riyadh, Saudi Arabia

Key Responsibilities:

• Provide expert level support for internetwork problems for all the provided services within the RSAF IP/MPLS core network.

• Provide expert level support for cisco l2 and l3 VPN technologies deployed within RSAF network.

• Handle level 2 problems “escalated from level 1 support team”

• Open TAC cases and coordinate with CISCO TAC engineers to speed up the problem resolution.

• Highlight and implement the corrective actions to have permanent solution for repeated problems.

• Work closely with the implementation team to agree on proactive action required to avoid problems.

• Guide and support level 1 support team to enhance their troubleshooting skills.

• Monitor and troubleshoot RSAF network from FLAT to Cisco 3-tier level MPLS Network with multiple services (VPNs) in all Airbases and Radar Sites using technologies such as EIGRP, OSPF, VRF, MPLS-VPN, MPBGP, VSS and QoS.

• Training the IT personnel from all Airbases about the Topology, IP Scheme and configuration of all the devices.

• Migration of users to MPLS network.

• Maintaining and Managing the LAN/WAN links and keep track of them through monitoring tool.

• Provide expert level troubleshooting support to all Airbases and Radar Sites.

• Keeping the Traffic of Web, Application and Database Servers isolated using VRFs and VLANs.

• Management of Sunhillo DCG (Data Communication Gateway)

Huawei Datacom Engineer: Saudi Networkers Services

Nov 2011-to Feb 2014 Mobily MPLS NOC Riyadh, Saudi Arabia www.huawei.com

Working as Front Office Team Lead Datacom Engineer for Mobily Core MPLS department. Mobily is the largest telecom company in Kingdom of Saudi Arabia. Mobily MPLS is providing end-to-end services for voice and data traffic backbone.

Key Responsibilities:

Monitoring/troubleshooting Mobily IP/MPLS Core network and Connected network services.

Packet Core (LTE, 3.5G & 3G).Blackberry,2G,SGSN,GGSN

IN Network's SCAPv2 Services

Iu-PS, Iu-CS, GbIP, Gx/Gy, PCRF, CIP/IP services

Preparing Daily/weekly/monthly/quarterly/yearly reports for customer.

Coordinate with different teams (NSN,ERICSSON,HUWEI,CISCO,TXM Teams and other teams)

PM (Problem Management Analyst): ADVENTECH

Jan, 2011 – 15Jun STC NEMO NOC MOI Riyadh, Saudi Arabia

Role and responsibility

• Manage IP/MPLS network & Unified Communication.

• Defines workarounds for problems not in KEDB

• Manage team for handling issues related to Incident, Change, Performance, Provisioning and Problem Management

• Responsible for the Shift operation end-to-end and shift handover

• Adherence to processes

• Share and replicate best practices to improve operating quality

• Analyze daily reports

• Responsible to handle both the Primary & Secondary NEMO NOC operations during absence of Secondary NOC Shift leader

• Monitor and management network devices (Routers, Switches, IPS and FW) such as (ASR1004 Router, C6500 Switch, C3750 Switch, C4500 Switch, C-2960 Switch, C3845 Router

• Refer ticket to STC NOCs and coordinate for faster resolution

• Refer ticket to the field support team for on-site troubleshooting and provide proper guidance to the field technician for early resolution & clearance

• Issue regular and on-demand M O I reports

• Ensure proper handover to next shift

• Escalate ticket that exceed agreed timelines

• Receive assistance from Vendor for new software release introduction and network element upgrades

• Manage emergency maintenance activities

Network Administrator:

Feb, 2008 - Feb 2009 Top systems Riyadh, Saudi Arabia

Role and responsibility

Installation, configuration, and Networking of Routers and Switches

Internetworking of Head office with Branch offices

Troubleshoot Routing/Switching

WAN Deployment

Switches Deployment

Troubleshooting Routing Switching and Security

IOS Up gradation

NETWORK PROTOCOLS PROFICIENCY

TECNOLOGY

Routing

BGPv4, Attributes, Summarization, Filtration, Multi-homing

OSPF, Areas, Stub, NSSA, Totally Stub, Summarization, Filtration, Authentication.

EIGRP, Equal & Unequal cost load-balancing, Stub, Summarization, Authentication

Service Provider

MPLS, MPLS-VPNs, MPLS TE, PE-CE Routing,(RIPv2,EIGRP,OSPF,BGP) Backdoor Links BGP free Core, VRF, IS-IS,

IP Services HRSP, VRRP,GLBP

Switching

VLANs, VTP, STP/RSTP/MSTP, Link Aggregation, L2 security, Port based authentication

Security

AAA SERVER, site-to-Site VPN, Remote-Access VPN, DMVPN Phase-1,

Monitoring Tools:

Cygnet

Cacti,U2000,MOS7100,Solarwinds,C4I,

Devices:

Cisco Routers : 2800, 3600, 7200,ASR 1004,OBM,ASR1K,ASR9K

Huawei Routers: NE40E,NE5K,

Switches : 2950,3550,3560,3750,ME3400,6500 Series

Design and deploy:

Installations and configuration of Cisco CUCM

Installations and configuration of Cisco CUCME

Configuration of SRST Fall Back

Configuration of Class of Controls ( Partitions / CSS )

Installation and configuration of Cisco IP phones and third party IP phones

Implementation and configuration of gateway and gatekeepers.

Troubleshooting and maintenance of VOIP network

Centralized and decentralized call processing

Call Hunting

Device mobility

Unified mobility

Extension mobility

EDUCATION:

Aug, 1998-2000

COMMERCE

PUNJAB COLLEGE OF COMMERCE, LAHORE, PAKISTAN

Dec, 2003-2004

DIPLOMA IN HARDWARE AND NETWORKING

GIT COMPUTER SCIENCE LAHORE, PAKISTAN

PROFESSIONAL SKILLS:

Install, configure, and support the LANs WANs and Internet systems.

Maintain network and workstation hardware and software.

Monitor network to ensure network availability to all system users.

Perform routine backups and archival of files stored on the network to assist with disaster recovery.

STRENGTH:

Capacity and willingness to learn new technologies, tools and take up dynamically changing role.

Self motivated and self paced.

Able to adapt to team/project/environment requirements in terms of time, reallocation, workplace, scope, deadlines and team members.

Have good management and administrative skills along with a sound technical background.

Able to work with globally distributed teams and manage human resource as well as

Personal information:

Name: Muhammad Rizwan Asghar

Date of Birth: 26 June 1983

Phone No: 1-917-***-****

Contact this candidate