Chief Engineer

Manoj G. Nair

Address: Flat No ***, Rashid Bakit Tower, Al Qhusais, Dubai.

Contacts: 009*********** (Mobile)

E-mail:********@*****.***

Highly capable Project & Maintenance Management Professional with over 13 years’ overall experience in Hotel and Hospitality industry, seeking a senior assignment as…

Chief Engineer (Hotel Groups)

A highly efficient Electrical & Electronics Engineer holding Certification of ‘Hospitality Facility Executive’ from American Hotels & Lodging Education Institution (AHLEI) with 13+ years' insightful experience, in Project Management and Maintenance Engineering of highly reputed hotel industries in Dubai. Recognized for efficient management of hotel projects through inspirational leadership and excellent organizing skills and possess a track record of ensuring timely delivery of projects of reputed hotels in Dubai. Well experienced in handling the maintenance strategy across all the hotel equipment & systems including the preventive & break-down maintenance and ensuring a comfortable & secure environment for customers; specialized in developing methods for greater productive and economical operation of equipment by ensuring its optimum upkeep and maintenance of all areas. Recognized for strong adherence to safety and ability to work as a team member &player and exceptional work ethics with excellent interpersonal and decision making skills and positive approach to problem solving. In pursuit of new endeavors, to utilize the acquired skill and competencies gained over the years

Areas of Expertise

Project Management

Maintenance Management

Preventive Maintenance

Guest Satisfaction

Risk Assessment Audit

Annual Maintenance Contract

Energy conservation & Cost Saving

Construction Management

Hazard analysis and critical control points

Capital Expenditure Plan

Fire Hazards and Fire Fighting

Health & Safety Management

Emergency Management Systems

Professional Synopsis

Demonstrated expertise in handling construction and project management of high end hotel projects and experienced in handling the maintenance strategy of hotel equipment & systems including the preventive& break-down maintenance and ensuring a comfortable & secure environment for customers/guests.

High-performing professional holding Approval from Dubai Municipality as ‘Person In Charge (PIC) for Hazard analysis and critical control points (HACCP) Level 3’

Specialized in managing the efficient functioning of Sewage Treatment plants, Water Treatment Plants, AC Chillers, Boilers, HVAC systems, swimming pools, spas, water & electricity supply systems including back-up, security alarm systems, energy conservation systems etc. by providing high-level technical & administrative support.

Proven ability in consistently streamlining maintenance operations by utilizing & implementing processes that meet hotel and hospitality industry standards and clients’ needs, ensuring compliance with Government rules and regulations.

Visionary and decisive leader, noted for sound, practical management style and excellent organization, communication, presentation & interpersonal skills; proven ability to lead and motivate large cross-functional teams to maximize productivity.

Comfortable working with people of all levels and having an excellent commercial approach to solve problems and develop business processes; also skilled in analyzing processes, identifying areas of improvement and re-designing business processes for enhancing customer service delivery.

Experience Summary

Landmark Hotels & Suites, (Dubai, Jeddah, Fujairah)

Project Chief Engineer (CHFE): Mar 2015 - Present

Key Responsibilities:

Leading a engineering team with the responsibility of managing the hotel projects, analysis, strategic planning and evaluation of key business drivers in the hotel division.

Carrying out advance planning for resources, manpower deployment and rendering technical support; ensuring the execution of projects within time, quality, cost & budgetary parameters

Negotiating with contractors and consultants related to architectural, facility and interior design of hotel and ensuring that all projects are progressing in accordance with the plan.

Establishing new standard operating procedures for engineering works, preventive maintenance, annual planning and capital expenditure.

Working with site discipline and vendors to identify and address opportunities for improvement.

Supervising contractors work progress on site and monitor adequacy of resources and equipment.

Overseeing contractors work quality and compliance with design documents and codes.

Generating reports, conducting meetings and reviewing/ tracking schedules. Managing interfaces on site between contractors. Implement Quality Control and HSE procedures at site.

Overseeing the execution of major, large-scale hotel / property re-development effort.

Providing effective leadership, coaching and direction to managers and their teams to ensure successful execution of strategic goals, tactics, and initiatives.

Partnering with hotel leadership team and business operators to assist in developing planning processes for property and divisional projects to ensure alignment on strategic goals and tactics, financial objectives, and organizational priorities.

Facilitating collaboration between departments and divisions and their leadership teams throughout project lifecycles.

Collaborating with company subject matter experts to gain key insights, comments, and direction to ensure development projects deliver highly functional units.

Exercising sound judgment to appropriately escalate potentially significant issues that may put the project at risk.

Converting business cases to business plans and partnering with project owners to track to completion.

Monitoring and assisting in facilitating all hotel division phases of implementation.

Developing a team-based learning work environment along with the appropriate structure.

Managing Human Resources responsibilities which include creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment.

Ensuring compliance with company policies, legal requirements and collective bargaining agreements.

Working with hotel leadership to drive adoption of continuous improvement standards, methodologies, performance measurement concepts and best practices within business functional and operational teams.

Proactively utilizing project management practices to increase productivity through process optimization and establishing best practices.

Significant Achievements:

Successfully completed the projects and handed Over the Ramada Deira Hotel, Landmark Grand Hotel, Landmark Suites Ajman Hotel well ahead of the time frame from the owner’s side.

The chain of Hotel consists of following Hotels:

oLandmark Grand Hotel, Dubai

oLandmark Hotel Baniyas, Dubai***

oLandmark Plaza Hotel Baniyas, Dubai ***

oRamada Deira Hotel (Pre-opening Project)

oLandmark Suites Jeddah*** (Pre- opening Project)

oLandmark Corniche Hotels & Suites (On Going Project)

oLandmark Suites, Ajman ***

Key Projects:

Project

Landmark Corniche

Duration

1 year 4 month

Location

Fujairah

Role

Project Manager

Responsibilities

Coordinating with consultant for electrical, CCTV, plumbing, room furniture for 241 room hotel. Civil Defense, Tourism inspection handling and getting approvals. Implementing Wyndham Standards in the hotel

Project

Landmark Suites Jeddah

Duration

2 months

Location

Saudi Arabia

Scope

Installation of CCTV, Room Furniture, WIFI system, Kitchen Design & implementation, Govt Approvals for 60 apartments

Role

Team Leader

Project

Ramada Deira Hotel

Duration

4 Months

Location

Dubai

Role

Team Leader

Responsibilities

Coordinating with consultant for electrical, CCTV, plumbing, room furniture for 175 room hotel. Civil Defense, Tourism inspection handling and getting approvals. Implementing Wyndham Standards in the hotel

Landmark Hotels & Suites, Dubai

Chief Engineer (CHFE): Dec 2005 – Mar 2015

Key Responsibilities:

Led a team of 45 employees with the responsibility of Planning & effecting preventive maintenance schedules of various equipments and services of the hotels, to render trouble free operation.

Complied with the hotels mission and standards in performing maintenance activities.

Maximized maintenance team potential with a balanced focus on operations, guests, employee and owners satisfaction.

Represented the maintenance engineering department during the daily HOD morning meetings.

Prioritized, planned, scheduled, assigned and supervised the maintenance engineering department staff.

Oversaw the maintenance tasks, work orders and special projects ensuring timely and accurate completion.

Responded to guests’ maintenance needs promptly and ensured guests receive professional, efficient, prompt and courteous service to match the hotel standards.

Maintained the physical appearance and operational efficiency of the hotel including physical, mechanical, electrical, plumbing etc.

Carried out the installation & maintenance of all equipment related to HVAC, spas, Water treatment, Fire Safety etc.

Ensured proper records are kept relating to all plant and equipment of the hotel including repair and service records.

Prepared reports of housekeeping and maintenance issues, as required by the Housekeeping Manager and General Manager.

Ensured that stores have adequate stocks of materials, equipment and tools and they are kept in a clean and safe environment.

Took responsibility for the cleanliness and safety aspects of all plant and mechanical equipment rooms.

Attended all Facility Management/Property meetings as required and passed on necessary information to the maintenance team during regular junior staff meetings.

Ensured the proper use and periodic maintenance of all equipment and Performed daily and weekly property document inspections.

Performed Fire mock Drills to maintain the readiness and awareness of safety for the guest, staffs and the building.

Trained maintenance engineering department staff on correct maintenance procedures, inventory and ordering procedures and assisted in repairs as needed.

Maintained, monitored and tested hotel's emergency and security systems, features like Fire Alarm, CCTV and Lifts.

Monitored guest feedback reports & ensured immediate corrective action as necessary to win back dissatisfied customer and/ or identified route causes & rectified internal service defects

Ramee Group of Hotels & Apartments, Dubai

Maintenance In-Charge: Jun 2003 – Dec 2005

Key Responsibilities:

Effectively coordinated all schedules, inspections and preventive maintenance operations of hotel and property systems consisting of 600 rooms, 4 ball rooms, 8 Banquet Halls, 10 Specialty Restaurants.

Implemented Hazard analysis and critical control points (HACCP), in compliance with the Dubai Municipality regulations, which assures a systematic preventive approach to food safety from biological, chemical, and physical hazards during production processes that can cause the finished product to be unsafe and designs measurements to reduce these risks to a safe level.

Maintained safety & security standards and ensured they are in tune with the company guidelines and procedures

Implemented and maintained systems in compliance with MRM Certification.

Introduced various measures for energy management / conservation program, and achieved a saving on energy bill.

Implemented Fire Trainings, Fire Drills to maintain high standard of safety for the guest, staffs and the building.

Performed Risk Assessment Audit to maintain highest safety and comfort for Guest, Staffs and the Hotel premises.

Coordinated, monitored and inspected the maintenance work of all department staff, contractors and outside laborers.

Maintained accurate and effective documentation and familiarized with all operational manuals, service agreements and equipment warranties.

Developed, recommended and implemented department’s budget, capital expenditure plan, forecasts and objective consistent with maintaining a first class property.

Developed and implemented a maintenance program and negotiated annual maintenance contracts for the hotel

Trained the staff and maintained accurate records to ensure a safe environment which protected the asset, guests and employees.

The chain of Hotels consists of following Hotels:

oRegent Palace Hotel, Dubai

oRegal Plaza Hotel, Dubai ***

oRegent Beach Resort, Dubai ***

oRamee Hotel Apartments, Dubai

Credentials

Education

Bachelor Degree in Electrical & Electronics Engineering–Indian Engineering College, MS University of Tamil Nadu, India.- 2002

Certified Hospitality Facility Executive (CHFE)- American Hotels & Lodging Education Institution (AHLEI) -2015

Hazard analysis and critical control points (HACCP) - Highfield, UK - 2012

Technical/Computer Skills

MS Word

Excel

Power Point

Windows

Training

Person In Charge certification from Dubai Municipality

Fire Marshal Training from Dubai Civil Defense

Seminars/Workshops

Energy Saving Workshop from Dubai Electricity & Water Authority ( DEWA)

HVAC training from TRANE Company

Personal Particulars

Date of Birth : 07-12-1980

Languages Known : English, Hindi, Malayalam

Nationality : Indian

Passport No. :H6887862 Valid till 17/01/2020

Visa Status : Employment Visa

Marital Status : Married

Driving License :Holding Valid UAE driving license

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