Marjorie N. Mays

832-***-****

acx2w9@r.postjobfree.com

Objective

Obtain a position where I can utilize my leadership skills. A organization that promotes individual professional growth and development.

Experience

Billing Specialist /Insurance Verification June 2014- July 2015

Patient Account Services LLC

Provides financial assistance for hospital and physicians accounts.

Reprocess billing claims and update patient account status

Re-bill insurance provider and set up payment arrangements per patient request

Process payment via credit card or check by phone.

Request for refunds

Sr. Admitting October 2013- June 2014

St. Luke’s Hospital

Provide financial assistance and verify patient insurance eligibility and benefits

Collected co-pays, deductibles and out of pocket payments

Registered patients and collect and post cash payments

Greet patients, visitors and physicians

Obtain demographic, insurance and financial information at time of registration

Patient Access Representative II February 2011- June 2013

Memorial Hermann Hospital

Obtain demographic, insurance and financial information at time of registration.

Verifying insurance eligibility and benefits to ensure all notifications are complete within the required timeframe.

Communicated with 3rd party to obtain insurance information

Posted cash payments manually and electronically

Monitor/Review and resolves patient account issues on assigned reports.

PCA, Unit Coordinator, Phlebotomist, Monitor Tech November 1998 - February 2011

Memorial Hermann Hospital

Create charts for new admissions.

Answer the unit phones and preparing forms for admission and discharge.

Transcribing ( not dictation ) of doctor’s orders and ordering various labs, procedures, breaking down charts after patient is discharged.

Stocking supply room, stocking the printer and fax machines, compiling the Medication Administration Record ( MAR ) for the nurses, updating patients charts daily.

Obtain patient blood pressure and assure patient get daily hygiene.

Monitor patient on telemetry and graphing vital sign readings.

Greet patients, visitors and physicians.

Ordered supplies and keep the unit organized.

Specific Skills and Experience

Customer Service, Inventory Clerk, Multi-Tasking, Insurance Verifications, Cashier, Medical Terminology, Monitor Tech, Phlebotomy, Patient Care, Preceptor, Posting Payments

Computer and Office Experience

MS Word, MS Excel, MS Outlook, MS Power Point, MS Office, Receptionist, Faxing, Filing, Data Entry, Answer Multi-line phones, Health Quest, Care4, Data Cap Scanning

Licenses and Certificates

CPR, Monitor Tech, Phlebotomist

Education

James Madison High School Diploma /1995

Professional Organizations

Hager Junior Marlins Youth Football and Cheer Organization

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