SOUMAYA OSEN, MHA, RRT-NPS, RCP

**** ********** ****, ***** ****, IL 61111

Home: 815-***-****; Mobile: 779-***-****

acx2qi@r.postjobfree.com

EXPERT LEADER, CLINICIAN, EDUCATOR, PROJECT MANAGER, & INNOVATOR

Seeking a position at the senior level in Healthcare administration & leadership to apply my exceptional knowledge and experience in Respiratory Therapy, healthcare administration, leadership, community health, project management, education, training, planning, innovation, development, Healthcare IT, standards of performance measures, interpersonal relationships skills, & commitment to excellence, collaboration, & compassion.

~ Process Improvement ~ Productivity ~ Human Resource Management ~ Developer ~ Community Needs Assessment ~ Strategic Planning

Healthcare professional with extensive administrative & clinical experience, & experience in the areas of patient safety & quality. Ability to lead in team building process & facilitate staff development initiatives. Trained in formal process improvement measures, increasing productivity, & meeting accreditation requirements (Joint Commission, CLIA, & College of American Pathologists CAP), EMR-HER, multi-sites organizational structure, analytical & consulting skills, accountable, & result driven. Available, visible, & accessible leader with ongoing feedback to associates; hiring, performance appraisals, budgeting, capital planning, & operations.

CORE COMPETENCIES

Leadership

Project Management

Process Improvement

Human Resources Management

Public Health Marketing

Six Sigma, LEAN, & PDSA

Customer Service & Patient/family centered care

Education & Training, Program Development

Strategic Planning, Development & Implementation

Business Administration

High Reliability & TeamSTEPPS

Team Building & Conflict Resolution

Healthcare Informatics EMR-EHR, Clinical Performance

Research, Analytical Skills, Redesign

Negotiator & Influential Communicator

Productivity, Data & Reports, Performance Measures

Operations, budgeting, capital planning

Compliance & Safety

Presentations

SELECTED CAREER ACCOMPLISHMENTS

AMITA Health Saint Alexius Medical Center, Hoffman Estates, IL April 2009 to Present

Clinical education Coordinator, Neonatal Pediatric Coordinator 2009-Present, & Assistant Director 2012-2014

Highlights

Operations, budgeting, productivity, capital planning, hiring, orientation planning, yearly performance appraisal, and performance improvement, day to day operations

Collaborated & Implemented non-invasive ventilation to pediatric patients of all ages: helps to reduce morbidity & mortality, & also reduce length of stay

Process improvement: Reduced supplies & equipment costs by $$750,000 annually; Trach tube & Code blue projects.

Lead implementation of Bubble NCPAP (Nasal Continuous Positive airway pressure) to reduce chronic lung disease in the level III NICU (Neonatal Intensive Care Unit)

oReduced equipment costs by $250,000 annually

oReduced cost of $70,000 per case for lung damage, chronic lung disease & length of stay

Lead implementation of treatment protocols to improve efficiency & safe/high quality of care for all populations

Project plan for moving the respiratory department in the new tower as well as safe move of the patients including NICU & PICU (Pediatric Intensive Care Unit) patients from the current building to the new hospital/tower – Patients were moved without interruption of care or service. Utilized LEAN for the planning, supplies, & equipment

Collaborated & Implemented early weaning of mechanical ventilation, vacation from sedation, early removal of the endotracheal tube to prevent Delirium for adult patient’s populations, & Ventilator associated pneumonia for all patient’s populations

Organization & planning of multidisciplinary patient’s rounds that helped improve early awakening of patients, early mobility, & reducing catheter days for all patients’ populations, adult, pediatric, and neonates

Established & led teams. Developed study guides & training manuals. Authored & Presented educational activities.

Developed and Implemented clinical workflow to improve patient outcomes. Used IT for clinical performance measures and improvement. Patient/Family centered care; Customer Service and satisfaction

Community outreach education & fairs; Bronchoscopies; Joint Commission, IDPH, CLIA, & CAP accreditation

Established, trained, and Implemented the Neonatal Respiratory Transport Team

Rockford Memorial Hospital, Rockford, IL May 1996 to April 2009

RRT – NPS Registered Respiratory Therapist, Critical Care

Highlights

Adult Critical care, Level I Trauma, Level III NICU, Neonatal Transport Team, Level II PICU, Pediatric, Telemetry, Stroke, Medical/Surgical floors, Open heart surgeries; Weaning Protocols for mechanical ventilations, bronchoscopies for all three populations, respiratory therapy driven protocols for all populations: Adult, pediatric, & neonatal. Education & training of new staff members of different departments, bedside PFTs, EKGs

Implementation of blended oxygen in the delivery rooms, which allows for the reduction of chronic lung disease & retinopathy of prematurity in the premature infants, as well as reduces the risk of persistent pulmonary hypertension of the term newborn, & reduction of neural damage in case of hypoxic ischemic encephalopathy

Conducted research study on chronic lung disease in premature infants – results concluded that reduction on chronic lung disease in premature infants by 60% allows better long term outcome for the infants

Collaborated & implemented NCPAP in the delivery room to reduce chronic lung disease

Implementation of Nitric oxide during air transport & implementation of Bubble CPAP during all neonatal transport

Outreach Education

Park Strathmoor, Rockford, IL December 1994 to July 1999

Respiratory Therapy Student, & Registered Respiratory Therapist

Highlights

Experience in long term respiratory care with patients on long term ventilator support

Conducted weaning trials

Experience in tracheostomy tubes & patient’s clinical needs.

Rock Valley College Fall 2001 to Present

Adjunct Professor

Highlights

Lectures for neonatal & Pediatric respiratory care course

Course development & implementation to meet the National Board of Respiratory Care requirements

Experience with Canvas & Eagle platforms

ORGANIZATIONAL AFFILIATIONS & PROFESSIONAL MEMBERSHIPS

Master Tutor, Certified Tutor Level I, & Certified Tutor Level II from the State of Illinois

Registered Respiratory therapists (RRT), & Neonatal Pediatric Specialist (NPS)

American Association for Respiratory Care (AARC)

Illinois Society for Respirator Care

National Board for Respiratory Care (NBRC)

Illinois State License and Florida State License

EDUCATION, HONORS, & CERTIFICATIONS

Walden University

PhD in Health Care Administration, Leadership, & Community Health (est. completion – 2018)

Walden University 2014

MHA (Master’s in Health Care Administration)

Upper Iowa University 2011

B.S. Health Services Administration

Rock Valley College, Rockford, IL, Respiratory Care Program 1996

AAS, Respiratory Care Program

Honors:

Golden Key International Honour Society

International Association of Respiratory Therapists & Worldwide Leaders in Healthcare

National Association of Professional Women

Summa Cum Laude

PHI THETA KAPPA

Dean’s List

Certifications & Other:

Advanced cardiovascular Life Support (ACLS) & Basic Life Support (BLS/AED)

Neonatal resuscitation program (NRP) instructor, Pediatric Advance life Support (PALS) Instructor

National Institutes of Health (NIH) Certification Protecting Human Research Participant

Proficient in Microsoft Office Suite & SPSS software

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