Online Casino Pitboss

ALCAÑICES, MARY GRACE BONNIEMIL L.

*** *. ********** **. ***** City 091********

******************@*****.***

EDUCATION

College Manila Doctors College

Pres. Diosdado Macapagal Blvd.,

Metropolitan Park, Pasay City

High School Arellano University

(S.Y. 2000-2004) 3058 Taft Avenue Pasay City

Elementary St. Mary Academy Pasay City

(S.Y. 1992-2000) 1300 Pasay City

TRAININGS / SEMINARS ATTENDED

Leadership: In the Life of Millennium Leaders

Arellano University

August 25, 2000

Team Building: The Prime Leadership Factor

Arellano University

August 11, 2001

Leadership: The Essence of Noblesse Oblige & Services

Arellano University

August 9, 2002

Leadership: Excellence Through Competence & Commitment

Arellano University

September 5, 2003

Seminar-Workshop on Career Orientation (Career Moves)

Arellano University

October 7, 2003

WORK EXPERIENCE

Pitboss (July 2016 – present)

Next Game Outsourcing Inc.

Fort Ilocandia Resort and Hotel, Laoag City, Ilocos Norte

Responsible for the settlement of the game disputes due to dealer’s error.

Responsible for the orientation & strict implementation of company policies to all employees under gaming department.

Endorse disciplinary action for those who did not meet the casino standards & company policies.

Monitor game operations to ensure that table game rules & regulations are strictly follow & adhere.

Monitoring staffing levels to ensure that games & tables are adequately staffed for each shift, arranging for staff rotations & breaks locating substitute employees as necessary.

Monitor performance of current employees & coaching them to be as efficient as possible.

Help create an elegant & sophisticated gaming experience that will make players to come back by delivering an exceptionally high quality of service.

Enforce the rules of the studio & maintain a very professional operating environment at all times.

Setting the example for others to follow.

Prepares forms & documents required for gaming table operations.

Ensures the completeness of gaming equipment, paraphernalia & supplies, checks the operating condition of the same & recommends their replacement or repair as required.

Make dealer’s table assignment/allotment.

Correct simple technical problems inside the casino.

Coordinate with the Surveillance Team in case of infractions.

Report any untoward incidents inside the casino to the Casino Manager.

Make sure that the “Shuffle Team” is doing the shuffle as per procedure & that cards are secured & accounted for.

Help in boosting group morale through briefings, pep talks & positive character building.

Inform Casino Manager of any concern that could affect the operation.

Check dealer’s grooming (make up, accessories, uniform) during briefing & do follow ups, if necessary.

Submit reports/suggestions to the Casino Manager regarding the effectiveness of gaming table performances.

Coordinates & contributes with other Pit bosses for the updates of the SOP.

Check game consistency by monitoring results.

Pitboss (July 2015 – July 2016)

Waxzee Inc.

Techzone Building, Makati City

Pit boss (Jan 2015-July 2015)

Goldenluck Technologies Inc.

Sta. Ana, Cagayan Valley

Online Casino Dealer (April 2014-Jan 2015)

Oriental Group International Technology

Bugundy Tower, Makati City

Pitboss/Trainor (Sept 2013-April 2014)

Alpha Montecarlo Casino

Laos

Online Casino Dealer/Assistant Pit boss (Dec 2011-April 2013)

Casino Lisboa

Clark, Pampanga City

Deals casino game in accordance with what the computer prompt dictates.

Runs the facility tables as instructed by the Supervisor.

Reports immediately to Supervisor any problem or unusual activities in gaming areas, colleagues, tables, chats & the like.

Responsible in maintaining the favorable state of physical condition & aesthetic appeal.

Entertain players through good camera projection & deliver words clearly.

Performs photo shooting as required by the management intended for market development strategies.

Responsible in maintaining the pleasant & courteous attitude with gaming patrons.

Flexible/adaptable to shifting schedule.

Adhere to company policies for smooth operations.

CHARACTER REFERENCE

Available Upon Request

I hereby certify that the above information is true and correct to the best of my knowledge.

Mary Grace Bonniemil L. Alcanices

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