la donne b. hightower

**** *. ********* **. ***. 508 Danville, IL 61832

217-***-**** acx1zl@r.postjobfree.com

Tactful professional with experience in property management, administration, and non-profit management. Seeking to employ management, analytical, and interpersonal skills within a challengning work environment.

Professional Experience

Hispanic Housing Development Corporation, Danville, IL 2007-2016

Property Manager – 2014-2016

Assistant Manager – 2013-2014

Promoted to Assistant Manager in 2013 followed by being promoted to Property Manager in 2014.

Administration – supervise property files, records, and staff training staff, formal evaluations, monitor lease compliance and service contracts.

Financial Reporting and Control – rent collection, budget preparation and monitoring, monthly reports, process invoices for payments, prepare payroll, approve purchase orders, bank deposits and oversee monthly HAP and rent request submissions to all agencies.

Supervisory Responsibilities – supervise Maintenance Supervisor, Assistant Property Manager, Maintenance, Janitorial, Leasing Aide and Administrative Assistant positions.

Maintaining Physical Assets – review and monitor scheduling of physical inspections, monitor status on make ready units, recommend allocations for physical repairs, replacement, inspection of grounds and common hallways.

Marketing and leasing- review and updating of waitlist, supervise applicant screening, assists with recertification, marketing outreach to local agencies, organizations and businesses and surrounding communities and resources.

Resident and community relations – establish networks with community services, liaison between residents and private agencies, develop and monitor resident programs.

Resident Services Coordinator – 2007-2013

Research drug elimination programs and similar initiative and existing models

Resident services outreach programs

Coordinate pool activities, interview, hire and schedule residents

Develop/monitor ongoing educational leadership development programs schedules, materials and learning networks

Computer Technology Instructor

Develop information and referral services to families at risk

Teach and coordinate GED program for residents

Danville Metal Stamping (3rd Shift), Danville, IL 2006-2008

MRB Coordinator

Write nonconforming material reports in IFS system for airplane engine parts

Visualize samples/lab and non-working parts before demilitarization and close in IFS system

Conduct two internal audits annually in various departments.

Conduct monthly cycle count on random inventory parts

Assist supervisor with 3rd shift administrative duties

Boys & Girls Club of Danville, Danville, IL 1999-2006

Administrative Assistant/Office Manager/Interim Director

Responsible for daily operations, staffing and members

Restructured membership intake and tracking process

Increased program participation by 70%

Bookkeeping, payroll, AP/AR, correspondence,

Supervise staff adherence to Boys & Girls Club of America policies

Responsible for planning, coordination and execution of special events

Responsible for reporting new prospects/donors at monthly Board of Directors Meetings

Implemented and coordinated community and family events

PSA’s

Capital Campaign For New Building

Education & Certifications

B.S. in Business Administration, Bluefield State College, Bluefield, WV

A.S. in Marketing, Bluefield State College, Bluefield, WV

Certified Tax Preparer, Jackson Hewitt and H & R Block, Danville, IL

Certified Occupancy Specialist, National Center for Housing Management, Indianapolis, IN

Computer Technology Center Trainer (Luminosity), Chicago, IL

Licensing Agent, Illinois Real Estate Institute, Urbana, IL

References

Available Upon Request

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