Simone J. Williams

*** ***** ****

Newport News, Virginia 23601

757-***-****

acx1vp@r.postjobfree.com

SUMMARY

A motivated administrative professional seeking a position in a challenging environment. Over 30 years experience successfully providing administrative and secretarial support to Managers, Directors, and Vice Presidents. Proficient in a range of computer applications. Well-developed communication and customer service skills. Proven ability to efficiently plan and manage multiple assignments to meet tight deadlines. A proactive problem-solver who gets the job done.

HIGHLIGHTS:

Proper phone etiquette

Articulate and well-spoken

Time management

Flexible

Excel spreadsheets

Meticulous attention to detail

Professional and mature

Strong problem solver

Invoice processing

Works well under pressure

Understands grammar

Appointment setting

Database management

Customer service-oriented

Labor relations

Payroll

Mail management

Meeting planning

Travel administration

Administrative support specialist

Self-starter

Executive presentation development

Social media knowledge

ACCOMPLISHMENTS

Supported two Vice Presidents and a Director through personal document management, calendar organization and collateral preparation for meetings.

Recognized by the Board of Directors for expediting the upload of hospital policies onto the Intranet.

Orchestrated the storage of 3000+ medical record charts to an off-site location within 6 months.

Supported departmental Directors with calendar management and other clerical needs to meet various deadlines.

Assisted the Surgical I.T. analyst with various I.T. projects to meet the needs of the requested end user. (i.e. reports, spreadsheets, etc. from the hospital database)

Part of Administrative Team on project to upload all hospital policies and procedures onto the hospital intranet.

Participated in the hospital’s Disaster Call Center

Received Champion of Caring Nominations from patients

Administrative support for the V.P. of Surgical Services in the planning and implementation of two Ambulatory Surgery Centers

Provided high level, very confidential, administrative support in the transition process of the Anesthesiology companies

COMPUTER SOFTWARE SYSTEMS

OR Manager (PICIS)

AHIQA

Invision (Rumba/OAS Gold)

Medipac

Centricity

Press Ganey

National Research Corporation (NRC) Report System

Soarian Document Imaging

Extelligence

KRONOS

Halogen

Wells Fargo Payment Portal & Reconciler/Coder System

Inner Track (Myjumptech)

Facility Dude

Surgical Posting Portal

Hyperion Budget System

Net Learning/Net Manager

Staples Advantage Customer Login

EXPERIENCE:

October 2013 – October 2016

Business Office Manager

Riverside Ambulatory Surgery Centers

(Hampton Surgery Center/Peninsula Surgery Center)

Newport News, VA 23601

Performed as the Business Office Manager for two Surgery Centers. Duties include:

Assign and monitor the clerical responsibilities of the office staff

Evaluate and manage staff performance

Recruit and select office staff

Organize orientation and training of new staff members

Design, implement and maintain filing systems

Assist managers with policies and procedures

Maintained and reconciled the department credit cards monthly

Maintained and reconciled petty cash

Responsible for payroll input/corrections

Maintained and made sure facility licensures were up-to-date

Assisted with scheduling monthly fire drills

Submitted monthly stats to Managers and Director

Assisted Managers with ordering of OR supplies

Ordering and maintaining of office supplies

Planning events

Working with vendors

Organizing meetings

Handled and distributed all incoming and outgoing mail

Make sure facilities are clean, orderly, and safe

Designed PowerPoint presentations for monthly divisional meetings

Other duties as assigned

September 1999 – October 2013

Executive Administrative Assistant

Riverside Regional Medical Center

Newport News, VA 23601

Worked under the direct supervision of the Vice President of Surgical Services and assisted the Director of Surgical Services and the Nurse Managers to perform a wide variety of administrative duties. Responsibilities included:

Daily monitoring appointments and schedules

Monthly statistical reports

Typing of correspondences with minimal errors

Maintain filing system

Open and appropriately distributed departmental mail

Developed Excel spreadsheets, PowerPoint presentations

Screened visitors and phone calls

Attended and took minutes for various committees

Coordinated departmental functions

Ordered office supplies

Maintained departmental policies and procedures

Updated policies and procedures on the hospital intranet

Collected and compiled statistical and financial data and other confidential information for inclusion into special and periodic reports

Excellent customer service to patients, visitors, and other team members.

Maintained a professional relationship with the medical staff.

EDUCATION

Bachelor of Science, Information Systems - 2011

Kaplan University Online

Associate of Applied Science, Secretarial Science/Word Processing – 1986

Midlands Technical College

Columbia, South Carolina

High School Diploma - 1983

C.A. Johnson High School

Columbia, South Carolina

REFERENCES:

Available upon request.

Contact this candidate