Mara Hamilton

**** ***** **. *******, ** B*H *K* 902-***-**** acx1f6@r.postjobfree.com

PROFILE

A self-reliant, motivated, committed and dependable International Development Studies graduate with experience in multi-cultural setting and in the hospitality industry. Strengths include organizational skills, communication and analytical skills. Committed to learning new skills, research and development.

HIGHLIGHTS OF SKILLS AND QUALIFICATIONS

Experience in various business settings such as hospitality industry, sales and service settings, educational, retail and journalist environment.

Able to accomplish tasks efficiently with minimal supervision.

Experience working in teams/groups in professional and academic settings.

EDUCATION

Bachelor of Arts, International Development Studies Oct 2016

Saint Mary’s University – Halifax, NS

Key Courses

Development Economics

Gender Dimensions

Research Methodology

Politics of Developing Areas

Micro Economics

Computer Applications

Japanese

Spanish

Associate Degree in Travel and Tourism April 2012

Sir Arthur Lewis Community College – Castries, Saint Lucia

CAREER RELATED EXPERIENCE

Retail Representative Present

Eastlink, Larry Uteck - Bedford, NS

Handling bill payments

Addressing customer inquiries and complaints

Providing support where necessary such as technical support

Cultural Assistant Feb – March 2016 the Language Centre, Saint Mary’s University – Halifax, NS

Planned, organized, administered and conducted cultural activities for Japanese students from Doshisha and Niigata Prefecture University on 1 month and 6 week immersion programs respectively

Assisted with the organization and administration of accommodations, food, and transportation needs for international groups visiting

Provided support to international students seeking information on banking, health services, accommodation, transportation, food, and entertainment

Acted as a liaison between international students, the University community, and the community at large

Performed administrative support to the Corporate & Group Training Coordinator in assisting to arrange for these groups to come to Canada and by making arrangement during their stay

Communicated and interacted daily with students to answer their questions and provide information

Freelancer and Virtual Assistant March 2015 – Feb 2016

Upwork Company

Works for various companies providing proofreading, blogging and article writing services

Wrote an article on the benefits of detox

Front Desk Attendant and Call Operator (Internship) June – Aug 2011

Sandals La Toc Golf Resort and Spa – Castries, St. Lucia

Worked at the front desk and as a call operator using strong communication skills to help guests make reservations, answer customers enquires and resolve problems

Exposed to working with people from all over the world

Dispatcher/Tour Guide (Internship) Sept – Nov 2011

Cox and Company Limited – Castries, Saint Lucia

Guiding tourists to their designated tours

Ensuring the safety of customers

Addressing complaints and inquiries where necessary

VOLUNTEER WORK

Volunteer Sept 2015 – Nov 2015

Adsum for Women and Children – Halifax, NS

Helped prepare meals for women and children at Adsum House, a shelter for women and children

Researched job opportunities and apartments to rent for clients of the shelter to aide them in becoming more independent

Sorted clothing and household items donations

Conversation Partner Sept 2013 – Dec 2015

The Language Centre, Saint Mary’s University – Halifax, NS

Helped students from different countries adjust to university life and to the Canadian lifestyle by providing information about local amenities including medical care, medical care, banking services, etc.

Each semester was partnered with a English as a Second Language student to help them improve and gain confidence in their oral English skills by meeting with them weekly and providing a safe place to practice their English

Organized outings at attend with the partner to help them experience life in Canada and Halifax more specifically

Member Sept 2004 – April 2008

Saint Lucia Red Cross Society – Castries, St. Lucia

Completed comprehensive training to become CPR and First Aid certified

Volunteered at numerous public events as provided first aid assistance as needed by remaining calm and using training

Helped the disabled and the elderly in various ways such as providing clothing, spending quality time with them

Participated in HIV/Aids education programs and health awareness events to create awareness of deceases and to promote healthy living

REFERENCES

Chloe Bramble

Residence Assistant

Saint Mary’s University

902-***-****

acx1f6@r.postjobfree.com

Mario Rolle

Graduate Student; Criminology and Social Sciences

Phone: 902-***-****.

Email: acx1f6@r.postjobfree.com

Mandy Phulchere

Entrepreneur, Saint Lucia

Cell phone: 1-758-***-**** work: 1-758-***-****

Email: acx1f6@r.postjobfree.com

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