EBONY L. MOORE

**** ***** **. #** *******, TN ***11 acx1ec@r.postjobfree.com 901-***-****

OBJECTIVE

Seeking a challenging career that utilizes my skills in my area of competence and enriches my knowledge, and gives me a chance to be part of a team that contributes towards the growth of the organization, thereby yielding the twin benefits of job satisfaction and convenient professional growth

EXPERIENCE

PHYSICIAN REFERRAL REPRESENTATIVE BAPTIST MEDICAL GROUP

09/2013-05/2016

Schedule and coordinate physician referrals from different hospitals and clinic

Accomplishments

Responsible for handling referrals for a 10 physician clinic

Skills Used

Data entry, Excel, telephone etiquette, excellent customer service, filing, time management, operations,

MEDICAL RECORDS CLERK/RECEPTIONIST WOMEN’S PHYSICIAN GROUP

02/2011-08/2013

Update and file medical records, verify insurance coverage, organized and maintained front office environment,

Setting appointments and referrals, schedule special procedures and surgeries, venipuncture, assisted

Physicians with patient exams collect patient payments and provide receipts upon request

BILL COLLECTOR RAB

03/2008-01/2011

Made outbound calls to debtors to set-up arrangements on past due delinquent accounts Serviced inbound calls from debtors to set up payments, monthly, bi-weekly, and or weekly payments Worked with several windows to set-up payment via debt card, credit card, and checks

CUSTOUM SERVICE REP WELLCARE

05/2005-03/2008

Took inbound calls from Medicare prescription part d costumers. Enrolled them into preferred drug plan that best accommodated their needs. Also input correct data into several different applications. Did outbound calls to costumers that were enrolled into the Wellcare prescription drug plan. Made sure there were in the correct plan that meet their needs Documented the proper information on paper and input the correct information into several different computer systems.

EDUCATION

Remington College, MEMPHIS, TN

MA DIPLOMA

Southside High School, MEMPHIS, TN

HIGH SCHOOL DIPLOMA

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