DAWN S WAGNER

***** ** *** *******, ** ***** 281-***-**** acx0sn@r.postjobfree.com

Career Objectives

Seeking a position as an Administrative Assistant, Cashier, Customer Service Representative and/or Office Clerk

Summary of Qualifications

4 years’ experience as a Cashier, Customer Service Representative and Office Clerk. 6 months as an Administrative Office Manager. 2 yrs. in Supervisory position

Work History

Waller ISD, Substitute Teacher/ Food worker Waller, Texas

Jan 21, 2008 - Jun 02, 2016

Provide extra assistance to students.

Supervise students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips.

Tutor and assist children individually or in small groups to help those master assignments and to reinforce learning concepts presented by teachers.

Enforce administration policies and rules governing students.

Discuss assigned duties with classroom teachers to coordinate instructional efforts.

Instructed and monitored students in the use and care of equipment and materials to prevent injuries and damage.

Observed students' performance, and recorded relevant data to assess progress.

Line Server/Cook

Follow food safety procedures

Stock/ take inventory

Cashier

Refinery Specialties Inc., Hempstead, Texas

Data Entry

Apr 01, 2014 - Dec 03, 2014

Entered data into company database

Entered and ordered company inventory

Organized chemicals and RSI products

Office clerk duties

Performed bacteria analysis

Dawn Wagner, Waller, Texas

Office Administrative/Housekeeping

Oct 17, 2011 - Nov 29, 2013

Planned and prepared employee work schedules.

Coordinate activities with other departments to ensure that services were provided in an efficient and timely manner.

Inspected work performed to ensure that it meets specifications and established standards.

Performed or assisted with cleaning duties as necessary.

Resolved customer complaints or answered customers' questions regarding policies and procedures.

Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, corrected errors or problems.

Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.

Implement corporate or departmental policies, procedures, and service standards in conjunction with management.

The Management Company on the Lake, Conroe, Texas

Assistant Manager

May 17, 2010 - Sep 01, 2010

Managed and oversaw operations, maintenance, administration, and improvement of commercial, industrial, or residential properties

Planned, scheduled, and coordinated general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties

Directed collection of monthly assessments, rental fees, and deposits and payments

Inspected grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance

Acted as liaisons between on-site managers or tenants and owners

Met with prospective tenants to show properties, explained terms of occupancy, and provided information about local areas

Marketed vacant space to prospective tenants through leasing agents, advertising, or other methods

Prepared detailed budgets and financial reports for properties

Wal-Mart Supercenter, New Braunfels, Texas

Cashier

Oct 26, 2005 - Jan 03, 2007

Received payment by cash, check, credit cards, vouchers, or automatic debits

Issued receipts, refunds, credits, or change due to customers

Assisted customers by providing information and resolving their complaints

Established or identified prices of goods, services or admission, and tabulated bills using calculators, cash registers, or optical price scanners

Answered customers' questions, and provided information on procedures or policies

Processed merchandise returns and exchanges

Education

College of Healthcare Professions, Houston, Texas

Associates Degree

Sep 2014 - Dec 2016

Major: Healthcare Information and Technology

Computer Skills

Typing Speed: 37 Words per Minute

Accounting Software (Peachtree, QuickBooks, etc.)

Apple or Macintosh Computers

Database Software (Oracle, Access, etc.)

Data Entry Terminal (PDT, Mainframe Terminal, etc.)

Desktop Publishing Software (InDesign, etc.)

Email Software (Outlook, Thunderbird, etc.)

Internet Browser (Internet Explorer, Firefox, etc.)

Peripheral Devices (Scanners, Printers, etc.)

Personal Computers

Presentation Software (PowerPoint, Flash, etc.

Spreadsheet Software (Calc, Excel, etc.

Utility Software (Virus, File Compression, etc.)

Word Processing Software (Word, WordPerfect, etc.)

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