LORRAINE VANDEVENTER

Kent, WA ***** • Cell: 206-***-**** • acx0o5@r.postjobfree.com

Professional Summary

Customer Service/Clerical Professional with 12.5 years of experience in customer service and clerical work. Track record of dependability, commitment and loyalty.

Skills

Microsoft Word, Excel and Outlook

Data Entry

Database management

Quick learner

Exceptional communication skills

Organizational skills

Strong customer service

Work History

Property Specialist, King County Housing Authority – Bellevue, WA 03/2004 to 10/2016

Customer Service and Front Office-

oAll front office tasks, including answering the phone and answering questions.

oOrdered office supplies

oOpened, sorted and distributed mail

oMailed letters and packets to applicants and tenants.

Review and Process-

oMove-ins, Move-outs and Transfers, including paperwork.

oContinuing eligibility for housing assistance

oInspections

oTenant yearly and interim income

oAdded new family members to lease after verifying eligibility and income.

Data Entry-

oEntered, tracked and closed work orders

oDocumented and maintained case files into on-line company database

oCreated Excel spreadsheets

Education

High School Diploma: Putnam City High School - Oklahoma City, Oklahoma