*** ***** **** ******

EAST ST. LOUIS, IL *****

PHONE: 618-***-****)

618-***-****)

E-MAIL: acx0ge@r.postjobfree.com

MELVIN E. SMITH

Objective

Data Analyst Level I

Education

Aug. 2001 – May 2002 Southwestern Illinois College

Cisco Certified Network Administrator

Completed CCNA course work

1992 - 1993 St. Louis Community College at Forest Park

Certified Novell Network Installer and Administrator

1963 - 1974 Southern Illinois University - Edwardsville, Illinois BA Psychology / Mathematics

Awards received

U. S. POSTAL SERVICE

Letter of Achievement - Designed the First Class Mail Goals for the St. Louis Post Office.

- Training & Maintaining the MLOCR Acceptance Team.

Work experience

Aug. 16, 2012 to Current ENTERPRISE HOLDINGS St. Louis, MO

Account Coordinator - Federal Government Billing Team

I audit the closed rental invoice for each rented vehicle that the government has returned. This audit consists of verifying that the rental was within the date range that was on the Enterprise – GSA contract which is better known as the PO Quote. I verify that additional charges on the ticket where charges that were allowed within the PO Quote. I edit any change that needs to be made on the invoice due to different rates and additional charges.

Once a week, I collect the data from the invoices that have been audited since the previous week’s closed statement date. I compile them into forms that have to be acceptable by GSA. These forms are then submitted to GSA for payment. This process is completed for GSA Web-STR (Credit Card payment) at least once a week. I communicate with GSA on the status of invoices that are in question. I have developed a record system containing data concerning the invoices and amounts owed by GSA. I have improved on the record system of payments from GSA. I have three high level GSA contacts to make things happen. After getting updated status from GSA, I then communicate to the branches the status of invoices that have not been paid by GSA. Recently, I have developed a method to bill GSA for traffic violation that occurred while the agency was renting the vehicle. Another program concerning toll charges is in the final stages of completion.

Aug. 11, 2011 to Aug. 16, 2012 ENTERPRISE HOLDINGS St. Louis, MO

Part Time Vehicle Service Attendant and Driver

I performed cleaning maintenance on all of the vehicles in stock at the 01Z1 facility. The vehicle stock ranges from cargo van and pickup to 26-foot box truck and stake and platform trucks. In addition to the cleaning, the duties included checking to insure the vehicle has the proper DOT tags, lights and turn signals works properly, tire pressure and tire tread are within the proper range, making sure that the lift gate works properly, checking and refilling all fluid levels taking the vehicle to the fuel depot to insure equipment is at the proper fuel level.

I delivered and pick-up vehicles to and from the customer’s location. I also delivered and pick-up vehicles to and from the repair and maintenance shops.

Jan. 2010 – June 2011 School District #189 East St. Louis, Illinois

Permanent Substitute Teacher

Mar. 2009 – June 2009 School District #189 East St. Louis, Illinois

Permanent Substitute Teacher (Math - East St Louis High School)

Geometry & Computerized Course

1977 – June 2008 (Retired) School District #189 East St. Louis, Illinois

Computer Science - Math Teacher

A+ Certification, Geometry & Algebra

Apr. 2007 – July 2007 Convergys Corp Hazelwood, Missouri

Router, modem & internet connection trouble-shooter

1974 -1977 School District #189 East St. Louis, Illinois

Permanent Substitute Teacher (Math - King Jr. High)

1982 - 2001 (Retired) U. S. Postal Service St. Louis, Missouri

Quality Improvement Specialist (Mid-Level Manager)

Implemented OCR Sample Design Automation

Implemented Station Error Automation

Implemented Multi-Position Flat Sorter Machine Design

Implemented Special Training Deck Automation

Implemented MPLSM Team Test Automation

Serviced as Acceptance Test Team Manager and Trainer

1976 -1982 U. S. Postal Service St. Louis, Missouri

Supervisor

1974 -1976 U. S. Postal Service St. Louis, Missouri

Mail-handler

1966-1969 U. S. Army

Sargent E-5

TS-Special Category Security Clearance

I was on a special assignment for two and years with the Joint Chief of Staff

I was in the Army, worked for the Navy and lived with the Marines

I was a supervisor of the communication center at CINCPAC (Camp H. M. Smith, Hawaii) and worked directly for Adm. McCain and Adm. Sharp (The equivalent '"in that day'" to Gen. Colen Powell).

Volunteer experience

District #189

Advised management on what was needed to get the camera and copier operational to take ID pictures.

Introduced the first automated RIF lay-off letter and the callback letter (Supt. Elmo Bush).

Worked with Southwestern Bell technicians (through the School District) to install direct modems between East St. Louis High School and the Administration Building and between Lincoln and the Administration Building.

Setup the modem connections on the Administration's Micro-VAX computer and East St Louis High, Lincoln and King schools.

I was the District's consultant-advisor for the network wiring, PC mirror network computer, laser printers, PC computers and software (SDS) that the finance department used. The category 5e wiring was installed in 1989 and is still today able to transport and connect to high-speed routers. (Supt. Leroy Ducksworth)

Installed Novell 3.12 Network and PC server and workstations at Lincoln Senior High School. Implemented SchoolWare Software (Attendance, Report card, Transcript, and Scheduling). This system was used at Lincoln for two (2) years, until the 1997-1998 school year. Produced the first school transcript on copy protected stationary with the school colors and mascot. (Prin. James R. Lewis)

Gave computer advice and assistance to district administrators (Dr. Bluette, Curry and Springfield) and fellow teachers.

During the 97-98 school year at Lincoln High School, the state wanted to conduct an audit verifying student attendance. The data in the Tremont system was not in a format that the state team could interpret. I created software to capture the data, translated the data to a readable format, and wrote a program for the state team to use for their audit look-up. (Prin. James R. Lewis)

Summary of qualifications

1982 – Feb. 2001 U. S. POSTAL SERVICE St. Louis, Mo.

Quality Improvement Specialist

As a Q. I. Specialist, I wrote software programs to create the Sample Design (background data and worksheets) for all of the Flat Sorters and the OCR Operations. Management time used to create the Sample Design for the Flat Sorter was reduced from 10 hours to 3 hours per operation. The Sample Design for the OCR Operation was reduced from 24 hours to 3 hours per operation.

My automated data analysis method for the Special Training Deck was mentioned in the Quarterly Quality Control Bulletin by Headquarters (U. S. Postal, Washington D.C.) and was offered to all post offices desiring to try this type of project.

I managed and trained a test team and inspected all new equipment that came to the St. Louis Post Office that was to be used for processing mail. My team tested this equipment. I documented and reported problems to the installers until this equipment passed the specification test. Then and only then was the equipment purchased.

Lastly, I have a Bachelor of Arts degree with extensive background in computer science and mathematics. I am working towards a Master of Science in Computer Science. I am a firm believer in the teamwork concept and the use of teamwork in the workplace. With the knowledge I have gained through my education, job experiences, volunteer services, my desire for achievement and enthusiasm for upward mobility and doing things right the first time, I feel I can be an even greater asset.

Letter of Interest

December 26, 2016

Human Resources Office

St. Louis, MO

To Whom It May Concern,

I read with interest your posting for a Data Analyst Level I. I believe I possess the necessary skills and experience you are seeking and would make a valuable addition to your company.

As my resume indicates, I possess more than twenty-two (22) years of progressive experience in the data analyst field. My professional history includes positions such as a mathematics and computer science teacher at East St. Louis School District# 189 as well as a Quality Improvement Specialist at the United States Postal Service as well as an Account Coordinator at Enterprise Holdings.

Most recently, my responsibilities as an Account Coordinator at Enterprise Holdings matches the qualifications you are seeking. As an account coordinator, my responsibilities include collecting data from the invoices that have been audited since the previous week’s closed statement date. I compile the data into forms that have to be acceptable by GSA. These forms are then submitted to GSA for payment. I assisted in the successful completion of a method to bill GSA for traffic violation that occurred while the agency was renting the vehicle. Another program concerning toll charges is in the final stages of completion. My supervisors also relied on my ability to link the vehicle rental ticket number with the contract number and the vehicle license number.

I have attached my resume for your review and I look forward to speaking with you further regarding your available position.

Sincerely,

Melvin Smith

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