ANTONIO GUILLEN **** Encino Cliff San Antonio, TX 78259

HM 210-***-****

Cell 832-***-****

acx07f@r.postjobfree.com

PROFILE

Principled, results oriented, and highly efficient restaurant professional accomplished in the areas of restaurant management including 25+ years of progressive management experience. Displays excellent communication and leadership skills as well as strong organizational, and interpersonal/people development skills tailored to the food service/hospitality industry. Experienced in working and directing others in a fast-paced service environment with focus on exceeding both company objectives and customer expectations.

PROFESSIONAL EXPERIENCE

LANDRY’S SEAFOOD HOUSE - San Antonio & Galveston, TX

SALTGRASS STEAK HOUSE- San Antonio

August 2007 to June 2016 Assistant General Manager, Front of House Manager

Oversaw BOH and FOH operations

Direct sales and profitability of one of Texas’ most popular distinctive dining restaurants with Six Million in annual sales. Responsible for profit and loss of restaurant operations working in close relation with General Manager. Recruited and directed a staff of 85 including both front and back house personnel. Managed restaurant labor and budget against corporate business plan. Human Resources Management including personnel issue resolution. Daily coaching of staff to meet/exceed corporate standards. Responsible for leading daily shift meetings keeping staff informed of promotional items, changes in guest services, procedures, etc. TGI FRIDAY’S - San Antonio & Houston, TX 2002 – 2007

Kitchen Manager, Bar, Service

Responsible for all aspects of daily operations in “training store” for both corporate and franchise candidates.

Responsible for daily restaurant operations. Duties included; but were not limited to hiring, scheduling, supervising and training. P&L responsibilities with regard to revenue as well as COGS, payroll, operating expenses and occupancy costs. SPARKLETTS - Houston, TX 1998-2002 Direct Sales, Delivery Managed 750 accounts. Solicited new accounts in both commercial and residential areas. Delivered product. Called and collected payment for all accounts. Worked with delinquent accounts. Collected equipment and payment for balance. TGI FRIDAY’S – Grapevine, TX 1997-1998 Service Manager Responsible for hiring, scheduling and training of all servers. Worked closely with Kitchen Manager and assisted with inventory and order management. Upheld corporate Quality Control standards. Increased beverage sales. Responsible for both daily operations and guest relations

CHILI’S – Arlington, TX 1992-1997 Service, Bar, Kitchen Manager,

Responsible for all aspects of daily operations in “training store” for both corporate and franchise candidates. Hired/trained both front and back house personnel. Ordered product, liquor, beer, wine and responsible for cost control of same. Reconciled invoices. COLTERS BBQ – Dallas, TX 1985-1992 Manager, General Manager Responsibilities included hiring, training, scheduling and supervision of department managers and other restaurant personnel. Managed food and labor costs, quality control, company budget and standards. Worked directly with local schools, businesses, etc. to increase awareness and promote Colter’s great food and catering services which made up 25% of the stores 2.5m in annual sales.

EDUCATION TGI Friday’s – Certified Corporate Trainer Pan American University, Edinburg, TX Law Enforcement Major San Benito High School, San Benito TX.

ADDITIONAL KNOWLEDGE & SKILL SETS

Possesses strong knowledge of restaurant P&L statements and what it takes (behind the scenes) to make restaurant profitable. Strong decision making skills. Food safety and quality control.

Serve Safe Certified

TABC Certified

Software Knowledge Microsoft Excel, Word, Menu Link, Labor Scheduler.