James A. Houston, JD, MBA, MS, MA

Chadds Ford, PA 19317 484-***-****

www.linkedin.com/in/jamesahouston/ acx050@r.postjobfree.com

Transformative Org. Effectiveness & Development Executive

A partner to business leaders and employees to design, develop, and implement cultural and strategic human capital solutions

Deep domain expertise in Organizational Learning, Organizational Development / Effectiveness and Change Management, with strong experience and success at all phases of large scale change initiatives from initial strategic discussions through to cultural acceptance and improved organizational performance. An imaginative planner, who is resourceful and decisive, yet meets unexpected changes and uncertainty with optimism, patience, and resilience. My strengths are in design and strategy when creating change management and HR initiatives.

Areas of Expertise

Strategy / Organizational Alignment

Organizational Redesign / Restructure

Talent Management

Leadership Development

Cultural / Organizational Capability Assessments

Employee Engagement

Change Management

Professional Experience

WESLEY ENHANCED LIVING, Horsham, PA 2015 - Present

Director of Organization Effectiveness and Employee Development

Leading a team of three employees focusing on increasing organizational effectiveness and leadership development at seven Wesley Enhanced Living Communities comprised of ~1,200 employees. Designing and implementing business solutions that attract, retain, and develop our talent. OE solutions include capability and competency building, organizational strategy and alignment and implementation of operational standards. All learning and development, professional training, and recruiting functions all fall under my purview.

Designed, developed, and deployed a process driven leadership development curriculum that challenges conventional thinking. Ensured a high level of transferability through the implementation of adult learning theory methodologies and weekly interaction with senior leaders.

oReduced YTD callouts and corrective actions by >25% in six month window

Redesigned and implementing new Performance Management structure and processes that emphasizes employee engagement and learning by segregating salary planning and merit increase discussions from value-based discussions around core competencies and operational performance.

Lead the department and subject matter experts in instituting new talent acquisition best practices, standardized processes, metrics and KPI’s, and tool implementation.

oReduced YTD number of open positions by 18%

Spearheading a group of nursing and personal care stakeholders / subject matter experts to create company-wide clinical standards of practice standards.

James A. Houston acx050@r.postjobfree.com Page Two

TYCO INTERNATIONAL, Princeton, NJ 2014

Assoc. Director / Global Organization Effectiveness Solutions Leader

Designed and managed change activities to improve business units and functional groups in every continent. Performed structural analyses and coached business leaders and HR business partners through leadership development and change management activities in support of rapid restructuring from investment holding company into one operating company.

Designed and supported restructuring of departments and business units. Guided and influenced initial change management plans for M&A in South America, HR in Central Europe, and Engineering in US product manufacturing.

HONEYWELL AEROSPACE, Phoenix, AZ 2013 – 2014

Organizational Development Leader

Developed and guided large-scale structured organizational and cultural change initiatives within Aerospace Integrated Supply Chain. Improved strategies, organizational structures, roles and responsibilities, business processes and metrics and rewards, in partnership with business and functional leaders.

Facilitated change in leadership behaviors and thought processes by leading teams and leaders through Honeywell Operating System (similar to Toyota Production System).

THE BOEING COMPANY, Ridley Park, PA 2003 – 2013

Senior Employee Development Specialist / Individual Contributor

Envisioned, created, and developed highly regarded Employee Involvement Service Center to develop and enable self-directed work teams within salaried workforce servicing over 4,300 employees located within multiple platforms / programs and supporting functions within a manufacturing, union environments.

Facilitated 100+ natural work groups and process-improvement teams, resulting in significant improvements in program quality, cycle time, schedule and cost.

Planned and led 75+ multi-day executive offsite events, tailoring year-over-year strategies, effecting changes to operating rhythms, and improving cohesiveness of leadership teams.

Demonstrated coaching expertise and leadership development with 1300+ hours of documented executive and management leadership coaching with 80+ clients, managers and executives.

Education

MA, Organizational Development, Fielding Graduate University, Santa Barbara, CA, 2012

MBA, Human Resource Management, Walden University, Distance Learning, 2008

MS, Human Resource Development, Villanova University, Villanova, PA, 2005

JD, Temple University James E. Beasley School of Law, Philadelphia, PA, 2003

BA, Philosophy, Bates College, Lewiston, ME, 1995

Certifications

Prosci, 2014

Professional Certified Coach (PCC), www.coachfederation.org, 2011 – 2014

The Birkman Method, www.birkman.com, 2011

Professional in Human Resources (PHR), www.hrci.org, 2005 – 2014

Evidence Based Coaching Certificate, Fielding Graduate School, 2011 academic year

Six Sigma Green Belt, 2008

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