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Customer Service Representative

Location:
Houston, Texas, United States
Posted:
October 10, 2016

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Resume:

Alice Johnson

**** ****** **. *******, ***** ****8 832-***-**** acwzv9@r.postjobfree.com

Objective

I am a very dedicated Customer Service Representative. Highly motivated, very hardworking and multi-tasked oriented. I always maintain customer satisfactory and contribute to company’s success. I’m always eager to learn and advance in any position or task that I take on.

Education

DEGREE DATE EARNED SCHOOL

Jack Yates High School

3703 Sampson Houston, Texas 77033

Graduated - Diploma

DEGREE DATE EARNED SCHOOL

Houston Community College

500 College dr Houston, Texas 77029

Business Major – Still attending

Experience

JOB TITLE COMPANY DATES FROM - TO

Deli – Kroger – 06/1998 until 02/1999

Responsibilities – cutting meat, keeping the shelves stocked and making sure the salad and fruit bar was stocked

Cashier/Cook – Whataburger – 11/1999 until 07/2003

Handling money while operating the register, cooking on the grill, working the drive-thru and the counter

CSR/Call Center – ICM – 08/2003 until 02/2004

Outbound call center, calling customers trying to get them to switch back to At&t home phone service

Home Health Care Provider – Girling – 06/2006 until 09/2007

Taking care of elderly people. Cleaning their houses, running errands for them, giving them medicine, cooking and any other things that they requested that needed to be done

Call Center Supervisor – Signius Communications – 06/2012 until 08/2015

Answering Service, Inbound Call center, answering phones, helping operators when needed, handling irate callers, training operators on new accounts daily, also checking and responded to important emails



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