Alice Johnson
**** ****** **. *******, ***** ****8 832-***-**** acwzv9@r.postjobfree.com
Objective
I am a very dedicated Customer Service Representative. Highly motivated, very hardworking and multi-tasked oriented. I always maintain customer satisfactory and contribute to company’s success. I’m always eager to learn and advance in any position or task that I take on.
Education
DEGREE DATE EARNED SCHOOL
Jack Yates High School
3703 Sampson Houston, Texas 77033
Graduated - Diploma
DEGREE DATE EARNED SCHOOL
Houston Community College
500 College dr Houston, Texas 77029
Business Major – Still attending
Experience
JOB TITLE COMPANY DATES FROM - TO
Deli – Kroger – 06/1998 until 02/1999
Responsibilities – cutting meat, keeping the shelves stocked and making sure the salad and fruit bar was stocked
Cashier/Cook – Whataburger – 11/1999 until 07/2003
Handling money while operating the register, cooking on the grill, working the drive-thru and the counter
CSR/Call Center – ICM – 08/2003 until 02/2004
Outbound call center, calling customers trying to get them to switch back to At&t home phone service
Home Health Care Provider – Girling – 06/2006 until 09/2007
Taking care of elderly people. Cleaning their houses, running errands for them, giving them medicine, cooking and any other things that they requested that needed to be done
Call Center Supervisor – Signius Communications – 06/2012 until 08/2015
Answering Service, Inbound Call center, answering phones, helping operators when needed, handling irate callers, training operators on new accounts daily, also checking and responded to important emails