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District/Regional manager

Location:
Mount Sinai, New York, United States
Posted:
October 10, 2016

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TIMOTHY MCLAUGHLIN

** ********* ******, **. *****, NY 11766

acwzt6@r.postjobfree.com (631)***-****

MANAGEMENT PROFILE

Strategic Planning Dining and Retail Operations Contract Management Retention Expertise in retention, account development, prospecting of new sales, strategic business planning, management development, and P&L acumen. Highly accomplished District Manager with proven success managing high volume and multi-service operations of up to 37 managers, 1000 employees and $40+ million in annual managed volume. Strong background overseeing resident dining & retail operations, food and beverage, amusements and special events. Solid background overseeing training on alcohol management, food safety standards and customer service. Results-driven leader with strong financial management and cost control abilities. Excellent presentation and communication skills with diverse staff and customers, and a proven track record of optimizing sales and profitability. CORE COMPETENCIES

Sales & Retention

Financial Acumen

Strategic Planning

Influence & Negotiations

Talent Development

Start-Up Operations

Marketing and Advertising

Client Development

Strategic Leadership

Retail Operations

Coordinating & Directing

Operations

Cross Sales Development

Customer Service

Community Relations

PROFESSIONAL EXPERIENCE

Sodexo- Higher Education– Region V 2016- Present

Director of Strategic Account Development

Global service Management Company with over 125,000 employees in North America. Facilitate business strategy planning sessions, data analysis and training at operational accounts. Facilitate retention processes for all accounts within a 4M threshold in managed volume. Provide guidance and mentorship to field management and operations teams. Helps determine strategy direction for account and monitor results; assists district and unit management in developing account business plan. Develops analytical management tools for the Division and provide systems training to field management. Conducts unit operational assessments and financial analysis. Sodexo- Higher Education– Long Island, NY 2015- 2016 District Manager II

Global service Management Company with over 125,000 employees in North America. Opening team DM for large campus client in Long Island, NY. Participated in a 10-month winning sales RFP process for a new high-volume, Higher Education account. Oversee all aspects of campus dining operations of 33M+ annual sales, 37 managers, and 900 employees via senior leadership and support team. Exceeded revenue pro-forma in first semester of operations, oversaw multiple construction projects for transition period. Currently leading project team for a new 65,000 sq. ft. dining facility slated for opening in Fall 2016. Focus on building sales via meal plan development, marketing, social media and continuous operational improvement with concentration on managing to key result indicators. Maintain full P&L responsibility for 26 cost centers within portfolio, overall leadership and development of future leaders within the organization.

TIMOTHY MCLAUGHLIN Page 2

PROFESSIONAL EXPERIENCE CONTINUED

Sodexo- Campus Services - Michigan 2012 to 2015

District Manager II

Global service Management Company with over 125,000 employees in North America. State of Michigan, campus services district manager overseeing operations in 12 Colleges and Universities with managed volume of $40+ million annually. Create and implement strategic initiatives, coordinate and direct operations; both on-site and virtually, provide vision and implement corporate initiatives throughout area of responsibility. Prospect potential new business opportunities within district. Coach and develop future leaders for district and region. Instill operational and financial excellence, while maintaining strategic organizational goals.

Sodexo- Adrian College 2009 to 2012

Global service Management Company with over 125,000 employees in North America. General Manager

General Manager with responsibilities of managed volume in excess of $6.5 million dollars annually to include resident dining, Sodexo and National retail brands, full service casual dining restaurant, and high level catering. Oversee daily operations, build and maintain client relations. Insure company standard operating procedures are met for product quality and compliance as well as all safety metrics. Sodexo USA- Corporate Services Division- Bank of America 2004 to 2009 Global service Management Company with over 125,000 employees in North America. General Manager

Multi-unit General Manager with responsibilities of up to five units with managed volume in excess of $4 million dollars annually to include entire vending program for client. Oversee daily operations within a key national account through management team delegation. Build and maintain client and vendor relations. Insure company standard operating procedures are met for product quality, compliance as well as safety metrics. Integral part of a $4.7 million dollar subsidy reduction and transition to a P&L account; as well as completion of an RFP process, that resulted in an extended contract. DAVE & BUSTER’S, INC. 1994 to 2003

Established casual dining and entertainment complex with over 250 employees and $15 million in annual revenues.

General Manager

Responsible for 17 managers and 250 employees. Directly supervised seven senior managers in day-to- day operations including staffing, purchasing, culinary, special events, accounting and customer service. Oversaw purchasing of food, beverage and supplies through accounting. Maintained standard operating procedures to meet world headquarter standards. Oversaw all hiring and training of management team and hourly staff. Tracked sales, billing, payroll, and monthly profit and loss. Served as liaison with world headquarters in the implementation of corporate directives. EDUCATION

CECIL COLLEGE- NORTHEAST, MARYLAND- GENERAL STUDIES- 2006-2008 CERTIFICATIONS & SEMINARS

SODEXO EMERGING LEADERS COHORT 5● MILLER- HEIMAN CONCEPTUAL STRATEGIC SELLING● DALE CARNEGIE PUBLIC SPEAKING & GRADUATE INSTRUCTOR ● SERVSAFE CERTIFIED ● SODEXO IMPACT MENTOR PROGRAM ● MANAGEMENT ACTION TRAINING ● SODEXO DISTRICT TRAINING COORDINATOR● SODEXO CERTIFIED FRONT LINE DIVERSITY TRAINER● LABOR RELATIONS● SUSTAINABILITY & THE ENVIRONMENT● SODEXO DM FOUNDATION AND DM CORE TRAINING Proficient computer skills with Windows-based Microsoft Word, Excel, Outlook & PowerPoint.



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