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Manager Service

Location:
Abu Dhabi, Abu Dhabi, United Arab Emirates
Posted:
October 10, 2016

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Resume:

Delfino, Rommel Elopre

TMKN Zizinia Building Tourist Club Area, Abu Dhabi, UAE

Contact no: +971*********

E-mail Add.: acwzqq@r.postjobfree.com

OBJECTIVES:

Seek a high-energy position that will develop and improve the skills and experiences that I have learned to maximize my productivity, technical and leadership skills.

Seek opportunities to enhance and challenge myself to grow personally and professionally

SKILLS:

Self-motivated, Analytical and Organized

Background in MS Office Application (MS word, EXCEL and Power point)

EDUCATIONAL BACKGROUND:

Tertiary: CENTRAL BICOL STATE UNIVERSITY OF AGRICULTURE

Associate in COMPUTER TECHNOLOGY (2012)

Sta.Cruz Ratay Calabanga Camarines Sur

Secondary: CALABANGA NATIONAL HIGH SCHOOL

Sta.Cruz Ratay Calabanga Camarines Sur

2003-2007

Elementary: SALVACION BAYBAY ELEMENTARY SCHOOL

Salvation Baybay Calabanga Camarines Sur

1997-2003

PERSONAL DATA:

Birth date: November 22 1991 Height: 5’6

Birth place: Calabanga Camarines Sur Weight: 55kgs

Age: 24 years old Gender: Male

Civil Status: Single Religion: Roman Catholic

EMPLOYMENT RECORD:

McDonald’s Emirates (UAE)

3RD Floor Al Wahda Mall Ext. Abu Dhabi, UAE

Position: Assistant manager

Date: December 18 2013-present

Duties and Responsibility:

Swing Manager s duties are to supervise personnel, to supervise the products and equipment, with the aim of achieving the high standards of Quality, Service and Cleanliness. The professional viability.

Supervise team members in order to ensure quality of service

• Supervise kitchen activities to ensure quality of food

• Hire, train and schedule the activities of food service personnel

• Ensure cleanliness of the outlet

• Investigate and resolve complaints akin to food service and quality

• Maintain inventory and ensure adequate stocks

• Manage cash register

Teaching the new crew and Perform correct procedures consistently, perform quickly and explain the ways behind station procedures and responsibilities.

Teaching others duties and responsible of the mangers likes weekly and monthly inventory, updating the expiry date, updating the training Plan and follow up stations, checking the plotting of the crews and supporting the management team.

Helping Encourage and support trainees, correct behaviors outside of training sessions.

The 4 Steps of Method of McDonalds Training (PREPARE, PRESENT, TRY OUT and FOLLOW UP)

McDonald’s Philippines (Golden Arches Development Corporation)

Gate 5 Karangalan Village Pasig City Philippines

Position: Store marketing

Date: July 2012-december 10 2013

Duties and Responsibility:

1.Customer Relation Activities : Welcoming, meeting and greeting in the lobby, making sure their dining experience is excellent and correcting any problem that may arise.

2.In the Restaurant Activities : Adding fun and building long term sales through activities held within the restaurant i.e. Birthday Parties, Restaurant Tours, Large Food Order, Fun Day, Happy Meal Selling etc.

3.Handling Customer complain by following L.A.S.T( Listened attentively, Apologize while demonstrating and understanding, solved the problem and make it right, Thanks the guess or the customer.

SM CITY NAGA(SM Department store)

Triangulo Naga City Philippines

Position: Sales Associate

Date: Aug 28 2008 -Jan 27 2010

Duties and Responsibility:

1.Welcome customers as they arrive with the smile.

2.Provide customers with the product information that they need.

3.Responsible for inventory of the products, giving nice display of the product insuring that attract to the guest.

TRAINNING AND SEMINARS:

CREW TRAINERS CLASS

Awarded being a DEANS in the class

McDonald’s head office Sharjah UAE

CREW SEMINAR

Awarded being MOST ACTIVE in the class

McDonald’s Khalidiya, khalidiya St. Abu Dhabi UAE

CUSTOMER RELATION TRAINING

McDonald head office Makati

Makati City Philippines

Mc Cafe BALERO BARISTA TRAINING

McDonalds head office Makati

Makati city Philippines

Character references: Available upon request.



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