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Microsoft Office Customer Service

Alton, Illinois, United States
October 10, 2016

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Microsoft Office-Word, Power Point, Excel, Access - 2010, 2013, 2016

Customer Service

Accounts Receivable

Records Management

Abacus Law

Legal Transcription

Data Entry

State of Illinois Notary Public


Certified Microsoft Office Specialist

LexisNexis E-File/E-Serve

Pohlman E-File/E-Serve


Legal Secretary for Confidential Client Via Lewis and Clark College Godfrey, Illinois

Assisted with a High Profile Property Dispute 2015 to 2016

Maintained and processed legal correspondence


Assisted the client in the courtroom

E-served and e-filed on LexisNexis and Pohlman

Madison County Employment and Training East Alton, Illinois

Administrative Assistant 2012 to 2014

Assisted customers to prepare resumes using the Win Way Resume Program

Instructed and direct customers in job search using the Internet and other methods

Operated fax machines and computer terminal to input and retrieve data

Aided Career Specialists with filing, copying, and directing customers

Formatted and distributed all job postings


Lewis and Clark Community College Godfrey, Illinois

Associates in Applied Science Degree (Legal Office Assistant) May 2016

Certificate of Proficiency (Legal Office Assistant) December 2015

Office Clerk Certificate May 2010

Honors / Activities

President's List awarded by Lewis and Clark College, spring 2009, fall 2015

A 2009 Scholarship recipient, awarded by Madison County Community Development

2013 Individual Achievement Award, awarded by Madison-Bond Counties Work Force Investment Board

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