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Customer Service Team Manager

Dublin, OH
... • Review failures caused due to system issues and raise to technology hence reducing redundant volumes and manual effort. • Performing DSAT analysis on weekly basis, which included submitting DSAT reason for customer and accordingly provide coaching ... - Apr 16

Database Administrator Application Developer

Columbus, OH
... to ensure the accuracy of the literary record • Communicate with supervisors and co-workers to resolve cataloging and resource issues within the department Sudanese Islamic Bank Khartoum, Sudan Head Office, IT Department January 2010 - January 2015 ... - Apr 16

Software Developer Senior

Dublin, OH
... Implemented ReactJS code to handle cross-browser compatibility issues in Mozilla, IE, Safari, and FF Maintained states in the stores and dispatched the actions using redux. Used Hibernate for database persistence to perform CRUD (create, read, ... - Apr 15

Software Development Quality Assurance

Columbus, OH
... Analysed test results and identified defects, bugs, and issues, and documented them in bug tracking tools like JIRA. Participated in software release activities and provided input on release readiness. Implemented continuous integration and ... - Apr 15

Project Management Manager

Columbus, OH
... Developers, enabling a smooth project workflow Led daily stand-up meetings to monitor progress, assess risks, and address issues, promoting team collaboration and transparency Consistently provided comprehensive status updates to all stakeholders, ... - Apr 15

Customer Service Support Specialist

Columbus, OH
... Work Experience Morgan Stanley - (529 & Mutual Fund Support Specialist) Columbus, OH-December 2022 to October 2023 • Assisted Financial Advisor, Brand Management and Customer service associates with any 529 or mutual fund-related issues. • Assisted ... - Apr 15

Desktop Support Service Desk

Columbus, OH
... to support critical business issues 24/7 as part on an on-call rotation (after first 2-3 months) – this will be overtime work May be required to be available through a mobile device via voice and/or data during and outside of normal working hours. ... - Apr 14

Cloud Engineer Infrastructure

Gahanna, OH
... Monitored and analyzed application logs using tools like ELK and Kibana to troubleshoot issues and optimize performance. Installed and Configured the Nexus repository manager for sharing the artifacts within the company. Environment: AWS, Git, ... - Apr 11

Supply Chain Project Management

Columbus, OH
... Provide daily reports to staff as to sales, efficiencies, future sales and materials or logistic issues. Issue all purchase orders to 97 suppliers and keep current inventory levels to 2 weeks or less on hand. IAC – Nov 2014 – Oct 2015 (Sidney, Ohio) ... - Apr 11

Customer Service Key West

Columbus, OH
... • Provide exceptional customer service by promptly addressing guest requests and resolving any issues to their satisfaction. • Adhere to health and safety protocols to create a safe and hygienic environment for guests and staff. • Received multiple ... - Apr 11
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