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Customer Service Management

Location:
Philippines
Posted:
October 10, 2016

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PATRICIA D. DE LA TORRE

Address: *** ****** **., ********, ******

Contact No: +639274029371/+639499132788

E-mail: acwzlq@r.postjobfree.com

Birthday: December 14, 1995

OBJECTIVE

As a fresh graduate, I would like to work in an active environment wherein I can bring into action what was taught to me during college as a Business Administration major in Marketing Management student, and develop it within my job. I want to put into practice my skills by being a member of a huge environment where I could be part of its success and a contributor of it as well. Also, to exercise knowledge of providing excellent services in order to ensure guest or customer satisfaction.

EDUCATION

Elementary:

Assumption-Iloilo (Graduated 2008)

Secondary:

Assumption-Iloilo (Graduated 2012)

Tertiary:

St. Paul University Iloilo (Graduated 2016)

LEADERSHIP POSITIONS

Assistant Leader in College of Accountancy and Business Week

CO-CURRICULAR ACTIVITIES

•Peer Organization Member in St. Paul University Iloilo in 2012-2013

•Entrepreneurial Week Event Organizer and Transportation Committee in 2014-2015

PERSONAL SKILLS AND INTEREST

•Enthusiastic, quick to learn and with good interpersonal and organizational skills.

•Computer: Familiarity with Microsoft Word, Excel

•Languages: Hiligaynon, Tagalog, and English

•Have good ideas for organizing parties and other events.

•Willing to interact with other people and provide solutions to their concerns.

SEMINARS AND TRAININGS ATTENDED

•Certificate of Participation during the 4TH Regional Conference of the Business Management Association of the Philippines (BMAP) (August 16, 2013)

•Certificate of Participation during the business conference (September 12, 2013)

•Certificate of Participation during The MarkProf Roadshow Series 2014 (August 2, 2014)

•Certificate of Participation during the 1st Annual CAB Research Agenda (January 17, 2015)

•Certificate of Participation during the seminar in Current Issues “CORPORATE LIFE: THE REALITY” (August 22, 2014)

•Certificate of Participation during the COMEPP 18th Regional Conference (February 5, 2015)

•Certificate of Participation during the seminar entitled “The Role of Business Ethics” (September 23, 2015)

•Certificate of Participation in the Literary Face Off during the 8th Business Entrepreneurial Week (October 8, 2015)

•Certificate of Participation during the seminar entitled “The Challenges Faced by a Filipino Entrepreneur” (October 14, 2015)

•Certificate of Participation during the seminar entitled “Impact of BPO and Outsourcing Companies for Business Companies” (December 4, 2015)

•Certificate of Participation during the Entrep Kapihan with the theme “Career Planning” (March 3, 2016)

•On-the-job trainee in Commonwealth Insurance Company in Iloilo City (April-June 2015)

REFERENCES

Ms. Ma. Elena Elizaga, CPA

Dean, College of Accountancy and Business

St. Paul University Iloilo

Mrs. Aurea Alyssa Garrido

Associate Dean, College of Accountancy and Business

St. Paul University Iloilo

Ms. Leviene Divinagracia

CAB Faculty

St. Paul University Iloilo



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