JEFF WICKLAND - OUTBOUND SALES SPECIALIST

Phoenix, AZ

Phone: 602-***-****

Email: acwzkf@r.postjobfree.com

HIGHLIGHTS OF QUALIFICATIONS:

Excellent customer service, computer details and upselling skills.

Speech with articulate accuracy and etiquette for B2B and residential sales.

Organized negotiating skills utilizing discovery and persuasive abilities.

Closing skills that build value for sales, appointments and payments.

Multi-tasking for customer communications.

2B Mod Furniture: Scottsdale, AZ

Customer Sales and E-Marketing

Inbound/Outbound sales and customer service calls for website furniture catalog.

Duties included assisting customers to navigate website and sell products for

immediate processed payments from residential and B2B clients.

12-09-12 to Still freelance.

Royal Bank of Scotland: Scottsdale, AZ

Collections Account Representative

Outbound collection calls for accounts past due on automobiles and credit cards

using negotiating skills to get payments and automatic pay plans.

01-09-09 to 10-14-12: Layoff- office closed.

Shell Group Resorts: Scottsdale, AZ

Call Center Manager

Managing and training outbound call center staff to set appointments for vacation

ownership sales.

06-02-04 to 12-21-08

Education: 4 Year Bachelor Degree Proficient with Microsoft Office Suite

Qualified to work under a National Security Clearance

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