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Administrative Assistant

Pearland, Texas, United States
October 09, 2016

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PILKINGTON, C - Résumé Page * of * October ****

CHERYL PILKINGTON SYNOPSIS Administrative Assistant, Business Research and Development Sr. Analyst, Engineering Technician with over twenty- five years of varied Administrative experience, with eleven years being in the oil and gas industry and almost two years in food and nutrition, is seeking a career opportunity where I can apply knowledge from varied Administration, including Contracts and Technical Writing, nine years in Management, five years in Human Resources and over six years of Accounting experience to your organization. I communicate effectively; I am known for tactful handling of sensitive, confidential issues; and have a reputation for honesty, dedication, loyalty and enthusiasm. My experience and achievements will prove to be an asset to your organization if given the opportunity.



EXPERIENCE Administrative Secretary II / Administrative Coordinator 1/2012-Present Confidential, Houston, Texas

Responsibilities have included, but are not limited to departmental level Human Resources, Payroll, Accounts Receivables / Payables, Calendar and Expense Management. Served the Director of Food and Nutrition, Director of Environmental Services, Operations Manager and department Managers; providing an array of administrative, research, crafting emails, letters and memos, varied support and logistics services. Responsibilities have included screening visitors and telephone calls; to read and route incoming mail; gather appropriate information for correspondence to be answered to by department head; and compose and route correspondence, files and records. Prepares confidential reports including periodic statistical reports, attends meetings to record and transcribe minutes. Performs a variety of clerical duties such as confidential and sensitive information preparing, maintaining and auditing for compliance, Human Resource files for up to 119 employees, miscellaneous statements, reports and payroll records. Created employee disciplinary documentation adhering to regulations, organization and departmental policies that has been used as a system wide standard. Responsible for new employee orientation training. Maintains schedules and coordinates meeting and conference rooms, make necessary arrangements for meetings, seminars, or conferences, determine educational activities and technologies. Utilizing PeopleSoft, Excel and Access, assists in preparation of end of month financial reports, establishes par levels, implements policy and procedure, utilization and replenishment of supplies and equipment, weekly cash sales and meal counts. Creates, processes and tracks purchase orders utilizing PeopleSoft. Maintains records of orders and inventory, monthly vendor statement reconciliation and follows up with vendors on shipments and deliveries. Provides support for ensuring operating supply expenses are within budgeted parameters. Operating Systems

Windows 7 Professional Windows 8 Professional, Enterprise

Windows 8.1 Professional

Productivity Applications: 2007/2008/2010/2013 MS Office Professional, Professional Plus, Enterprise – MS Essentials – Intuit - Adobe - Oracle PS – CyberLink

Word Excel PowerPoint Access

Publisher Lync (2010) Communicator (2007) Project (2003, 2007)

Outlook Web App (2007,


Outlook Outlook/Business

Contact Manager (2007)

SharePoint Workspace


Visio Technical (2000) Visio Pro (2007, 2010) OneNote (2007, 2010) Acrobat Pro (2007, 2009)

InfoPath (2007) Electronic Forms (2007) Enterprise Content Manager (2007)

Information Rights

Management and Policy

Capabilities (2007)

QuickBooks Pro (2000,

2004, 2008)

Accounting Express


Money Plus (2007) Peachtree Accounting 3.5


PeopleSoft Supply Chain


(2009 SCM 9.1)

PeopleSoft Human

Capital Management

(2009 HCM 9.1, 2013 9.2)

PeopleSoft Supplier



(2009 CM 9.1)

Photo Story, Windows

Movie and DVD Maker


PowerDirector 11 Film

Editing (2013)

PhotoDirector 4 Photo

Editing (2013)

PowerProducer 6 DVD

Authoring (2013)

Power2Go 8, MediaShow

6 Organize, Covert, Burn

Video (2013)

PILKINGTON, C - Résumé Page 2 of 4 October 2016

Contracted Consultant / Social Media Marketing / Business Research / Promotions / Virtual Administrative Assistant

9/2009-7/2014 Brian H Swales, Market Data Manager, Cal Dive International, Inc., Houston, Texas Responsibilities included designing a database to be utilized for market tracking by Mr. Swales, the Market Data Manager and salesforce worldwide, coding and testing program modules; fine tuning and repairing applications; and collaborating with those that utilize the application in defining the characteristics, capabilities, inputs, outputs, and results necessary for deployment.

Wayne Kraus, Consultant, International Oilfield Services, Grand Isle, Louisiana (South Timbalier) Responsibilities included varied business correspondence and the creation of spreadsheets to assist in his offshore consulting services.

Veronica Quadros, Owner/CEO, Cash Back Bahrain, Manama, State of Bahrain Responsibilities included varied business correspondence dealing in international law with the Ministry of Commerce, such as E-mails, Letters of Intent and Memorandums of Understanding. In addition, business advisement on contracts and creation of website, technical writing, population and marketing layout of website; acted as business liaison between the CEO of Cash Back Bahrain and Website Architects. Bill Wiatrak, Owner/President, Incredible Events, Pearland, Texas Event Management and Co-Hosting of high profile events. Responsibilities included the development of an Event Management application utilizing MS One Note 2010; proposal planning; onsite event management and co-hosting; coordinating with musicians, artists and their galleries; communications with attendees before and after the event with regards to special requests, photo opportunities, assistance in attire planning, menu, etcetera; advised and physically contributed on work processes, managing budget, arrangements of stage, decorations, lighting, catering, miscellaneous entertainment, photography, video and sound systems; varied business correspondence, such as E- mails, creation of social networking web based marketing designed to assist not only the Host, but the attendees. Various Individuals - Music, Film, Art, Non-Profits and Event Promotion Industries Responsibilities included designing databases utilized for Contacts, Proposal, Market Data and Events Management tracking; AP / AR, varied business correspondence, Contracts Advisement and Office Management; created and monitored activity and posted content for client’s websites and Kick-Starter fundraisers, responded to customer feedback on social media platforms such as Facebook, Twitter, LinkedIn, Google+ and Pinterest. Office Manager / Sr. Analyst, Business Research & Development / Accounts Payables & Receivables / Sub-Contracted Administrative Assistant

6/2010-6/2011 Marak Offshore, LLC, The Woodlands, Texas Responsibilities included Human Resources, Payroll, Accounts Receivables and Payables, conducted research and gathered documentation to compile comprehensive reports used by team for business development, assessment and recommendations in support of current and potential activities, of which included all Contracts, as well as strategic cash flow analysis and other forms of valuation. Development of presentations which presented the financial and strategic implications of each project, including recommendation. Analyzed each activity and market data to support forecasts and leads. Created marketing materials and presentation files. Participated in due diligence activities, negotiating and purchase agreements, developed integration plans, managed various business development activities and strategic initiatives from inception through to post closing and/or performance tracking phases. Readily interfaced with various business units and leads cross-disciplinary teams at both Marak and as Sub- Contracted Administrative Assistance to various clients; projects ranged from Office and Records Management to Safety/Regulatory Compliance, Technical Writing and Accounting. Engineering Technician / Senior Project Administrator / HSE/EAP Assistant 3/2001-5/2009 Proserv Offshore, Inc. (formerly Twachtman Snyder & Byrd, Inc.), Houston, Texas Responsibilities included preparing Minerals Management Service of the Department of the Interior (MMS) sundry notices for plug & abandonment operations; Permit Applications such as Permit to Modify (APM), platform removal using explosives, platform & tower removal, pipeline abandonment, site clearance & verification, salvage & completion and procedural plans. In addition to the permitting process, prepared artificial reef applications for state and federal waters with Texas & Louisiana Wildlife & Fisheries. Company Agent (MMS eWell permitting) to such companies as Conn Energy and McMoRan Oil & Gas. Generated Request for Quotation (RFQ) or bid packages for Diving / Pipeline Abandonment, Removal Preparation, Platform & Tower Removal, Liftboat and Trawling Services. Created and populated Authority for Expenditures (AFE) and Bid Evaluation Spreadsheets for all bids utilizing Excel. Managed and maintained the Company Contacts and Master Bidder / Vendor data utilizing Access Databases. Responsible for organizing and maintaining all paper and electronic network office file management. Preparation of platform inspection reports, offshore project daily reports and proposals. Responsible for network and new employee orientation training.

PILKINGTON, C - Résumé Page 3 of 4 October 2016

Assisted Project Managers and clients to initiate and run major projects such as coordinating project schedules and activities, placed orders for supplies and services, and tracked progress and results utilizing Access, Excel and Project.

Assisted in the development of contract forms and procedures. Reviewed contract terms and conditions revisions

(redline) and worked with those involved for mutual resolution. Conducted extensive research on in various fields and subjects. Handled all travel and guest arrangements and helped with trade show and event planning. HSE/EAP Administrator / Liaison responsible for technical writing, development and implementation of the Safety Tracker Management System, Safety Manual and safety certification courses for offshore personnel and tracking of OSHA and Workers Comp reporting and records as regulated through Texas and Louisiana, safety audits, Safety, Drug & Alcohol compliance. Assisted in rewrite, revisions and proof reading of all Safety, Drug and Alcohol Policy/Program, Compliance and Offshore Emergency Procedures / Project Specific HSE Manuals and Company Employee Handbook. Researched Govt. Grants; in doing so, obtained SBET Grant - Safety Training grant for Louisiana personnel worth over $20,000.00 before being promoted to Engineering Technician. Bookkeeper (Temporary Contract Field Assignments)

8/2002-6/2008 MG Business Services, Houston, Texas Assisted various companies with setting up Accounting Systems utilizing QuickBooks Pro and office file management, prepared Quarterly Bookkeeping, Payroll, collection of past due invoices, A/P & A/R, and Human Resources. Preparation of purchase orders, credit applications, various vendor invoice documents and expense reports, verifying accuracy of itemized charges, supporting receipts and costs. Calculation of invoice charges against existing contracts, field tickets, order forms or agreements. Coded vendor invoices with general ledger account number as applicable to type of expense. Posted and verified totals, debit and credit entries, reconciled accounts and transaction reports. Maintained records through filing, retrieval, retention, storage, compilation, updating and purging. Responded to inquiries and resolved discrepancies. Assistant General Manager / Corporate Trainer

6/1999-3/2001 Red Roof Inns, Inc., (ACCOR) Houston, Texas Responsible for providing revenue through room and meeting space sales; and for maintaining excellent guest satisfaction scores. Developed and implemented Business Correspondence Manual, Emergency Procedures Manual, and Front Desk Training Checklist Manual, trained and supervised front desk personnel, housekeepers, and maintenance GSRs and lead in the development and implementation of various policies and procedures. Implemented and trained personnel on the CQF program, and various inspections and audit functions. Responsible for Inn level Human Resources, Payroll, and Accounts Payable, Regional District Excel spreadsheets including turnover results, voice and email journals, and various Regional District operational departments corporate training programs.

Director of Sales & Marketing / Assistant General Manager 5/1996-10/1998 Hampton Inn & Suites, Houston, Texas Responsible for providing revenue through room and meeting space sales and guest satisfaction scores. Established and maintained a base of approximately 110 new accounts including medical, corporate, convention, smerf-group, and military markets. Developed and implemented Sales Contracts, Guest Area Information Book, Business Correspondence Manual, Emergency Procedures Manual, and both pre-marketing and marketing plans. Responsible for the training and supervision of front desk personnel. This included development and implementation of policies and procedures.

Assistant Front Office Manager

6/1994-5/1996 Nassau Bay Hilton & Marina, Clear Lake, Texas Front desk agent for six months before being promoted to Asst. Front Office Manager. Acted as Front Office Manager for one month until position was filled.

Administrative Assistant

9/1990-11/1993 Scruples Nightclub, Texas City, Texas General Administrative and bookkeeping duties.

PILKINGTON, C - Résumé Page 4 of 4 October 2016

EDUCATION College of the Mainland, Texas City, TX 1990 – May 1993 Basic Core Curriculum Requirements - Completed one year Drafting, AutoCAD Release 10 & 2D/3D Modeling – Completed one year Certification Program Tae Kwon Do (Martial Art) - Completed Second Degree (Taegeuk Yuk Jang) Red Belt status Was working to obtain Associate of Applied Science in Drafting and Design No Degree - Total 3.16 GPA

Del Mar College, Corpus Christi, TX 1987 – May 1989 Business Administration Applications - Completed one semester Music - Voice - Completed one semester

Cosmetology - Completed 1.5 year Certification Program No Degree - Total 3.21 GPA


2012 – 2016 - See attached List of Additional Training and Certifications – Mandatory Healthcare Industry 6/2008 - U.S. Dept. of Minerals Management Services e-Well Agent Training 7/2007 - Fire Warden Training -BGK Building Management - City of Houston Fire Department 6/2006 - U.S. Dept. of Minerals Management Svcs. / U.S. Coast Guard - HSE & Various Permitting Training 7/2003 - Fire Warden Training -BGK Building Management - City of Houston Fire Department 7/2002 - City of Houston Fire Department Fire Prevention and Life Safety Evacuation Training Program 7/1997 - 9/2001 - Volunteer for the Ronald McDonald House in the Texas Med. Center 1999 - Sexual Harassment & Discrimination Prevention & Awareness - Red Roof Inns, Inc. (Accor) 1999 - Management Training Program - Red Roof Inns, Inc. (Accor) 1998 - Core Benefit Training for Management and Line Staff - ITT Sheraton 1996 - Guest Service Skills and Satisfaction Training - Hampton Inn & Suites-Promus Hotels 1996 - Building Sales Results - Promus Hotel Corporation 1996 - Successful Personal Sales Skills - Learning International 1996 - Your Changing Role as an Outstanding Assistant - Rockhurst College National Seminars 1995 - How to Supervise People - Rockhurst College National Seminars 1995 - Excelling as a First-Time Supervisor - Rockhurst College National Seminars 1995 - Hilton’s Supervisory Program - Hilton Hotels 1993 - Official Texas Ambassador - Texas Dept. of Commerce Tourism Division 1993 - Ambassador of Goodwill - State of Texas - Governor Ann Richards Professional and Personal References Provided Upon Request

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