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Customer Service Data Entry

Brentwood, New York, United States
October 09, 2016

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Maryann D. Franco

*** ******* ***** *********, ** 11717 631-***-****


Willingness to learn and adapt to new responsibilities. Highly efficient in dealings with customers. Self-starter with the ability to generate and implement new ideas and innovations. Consistently performs to high standards for self, as a team member, and for the organization. Fast learner, knows how to adapt, and strives for improvement in creation. Highly interested in innovated technology related to engineering and finding the communicative bond with marketing.

Employment History:

New York State OPWDD Internal Affairs - Commack, NY

July 2016 - Present (Full-Time)

- Handling case investigative files to state official software.

- Uploading and scanning confidential reports.

- Summarizing case reports for Investigators.

- Time management with due dates

- Scheduling interrogations and interviews

- Constant record logging and communicative logs

- Updating schedule, reports, and emailing departments for information.

The Palms Hotel at Fire Island / The Palms Hotel Management Office - Bayshore, NY

November 2015 - June 2016 (Part-Time)

- Handled multifaceted front desk responsibilities as a guest service agent.

- In charge of individual and group reservations.

- Provided friendly customer service.

Advanced Counseling Association - Bayshore, NY

November 2015 - June 2016 (Part-Time)

- Prepared bills for patients and for third party billing.

- Verified members insurance.

- Submitted appeals to insurance companies for additional payments.

Southside / Northwell Hospital - Bayshore, NY

February 2015 - November 2015 (Part-Time)

- Customer service.

- Heavy data entry and process patient’s bills.


Bayshore Senior High School (Advanced Regents, AP Recognition, IB Certificate)

Suffolk County Community College (Communication Studies) (Full-Time)


Bilingual: English/Spanish (Fluent), French (Intermediate)

Proficient computer skills: MS Office, Outlook, Excel, Powerpoint, Word, Lync, IAMS, Apple Pages, Numbers, Keynote, Adobe Photoshop, Fireworks, Dreamweaver


Available upon request.

Contact this candidate