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Technical Support Agent/Help Desk

October 09, 2016

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Address: Brgy. Tubod, Isabel, Leyte

Email Add.:

Contact No.: 092********

Career Objective

To be able to work in a company wherein I can use the knowledge and skills acquired through my education and contribute productivity in giving quality services, as well as to pursue opportunities for personal growth.

Work Experiences

June – July 2015 Market Researcher

Survey Sampling International

PIPC, Building 7, MEPZ 2, Basak Lapu-Lapu City, Cebu August 2015 – Present Technical Support Engineer

Calltek Center International

9th Floor. JY Square Mall, Lahug, Cebu City


First Semester, SY 2012-2013 College Honor

Second Semester, SY 2012-2013 College Honor

June- September 2013 FBS NCII Passer

20 September 2013 Tourism Henyo Contest-1st Place

20 September 2013 World Tourism Day Celebration and Skills Olympics 20 September 2012 English 21 Culmination

20 July 2012 VSU Student Intramural Games (Badminton) June - September 2014 On-the-job Training 800 hours Waterfront Cebu City September 07-23, 2013 Food and Beverage 50 hours Laz Catering, Hilongos Leyte March 8-18, 2013 Housekeeping Attendant 50 hours (VSU) APARTELLE, Leyte December 18-23, 2012 Front Desk Clerk 50 hours Tia Pacita Hotel, Southern Leyte Seminars and Workshops

08 March 2014 Fire Awareness and Preparedness Seminar 04 March 2014 Strategy and Innovation for Entrepreneurs Seminar 13 September 2013 Eco-Tourism and Biodiversity Lecture 23 February 2013 Hospitality and Tourism Education Seminar 20 September 2012 Basic Tourism Planning Seminar

9 September 2012 AMADEUS SELLING PLATFORM Seminar

8 September 2012 Basic Food and Beverage Operations Seminar 7 July 2012 Personality Development and Social Graces Seminar 4 June 2012 Facilitators Training Workshop

Educational Background

2011- Present Bachelor of Science in Hotel, Restaurant and Tourism Management Visayas State University

Visca, Baybay City, Leyte

2007 - 2011 Secondary Education

Isabel National Comprehensive School

Isabel, Leyte, Philippines

5th Honorable Mention

2001 – 2007 Elementary Education

Tolingon Elementary School

Barangay Tolingon, Isabel, Leyte

1st Honorable Mention

Personal Information

Nickname: Mary

Gender: Female

Age: 21

Height: 150cm

Weight: 40kg

Date of Birth: March 8, 1995

Place of Birth: Ormoc, District Hospital

Nationality: Filipino

Civil Status: Single

Religion: Roman Catholic

Character Reference

Mrs. Magnolia C. Lao Mr. Stephen Alexeus Baltazar

Food and Beverage Instructor Financial Management Instructor Visayas State University Visayas State University

Contact No. +63-908******* Contact No. +63-906*******

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