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Customer Service Data Entry

Suwanee, Georgia, 30024, United States
October 11, 2016

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Ciera Rich

**** ******** ***** ****

Suwanee, Ga 30024


Dear whomever it may concern,

I am interested in beginning a career in Warehousing, and I would like to start with your business.

I am a person with a lot of drive. I always have something going for myself. I am highly motivated and a very hard worker. I have years of experience in backroom inventory, and customer service. I can stay with a company for long periods of time which would also help with starting this career. I have read about your business and you have a wide range of positions I would like to get into. I enjoy a challenge and take pride in my work. If you are looking for a person who will not let you down, I am definitely the person for that position.

My drive and love for hands on activity are well suited to the goals of the workers you may be looking for. I would like an opportunity to discuss my eligibility. Until then, thank you for your consideration and I look forward to meeting with you.


Ciera Rich

Ciera Rich

4021 Mcginnis Ferry Road


Summary of Qualifications

More than 5years experience of proven leadership in product placement merchandising, inventory management and shipping process.

A clear and dynamic communicator with the ability to present products and services to diverse audiences.

Known to build strong relationships with internal and external partners.

Committed to building expertise in customer service, merchandising, shipping and receiving through exceptional work ethic, and ability to quickly absorb and apply new information


To start a career in warehousing.


Coconut Creek High School

August 2002- May 2006

GPA: 3.0

Westwood College- Atlanta, GA. (Bachelor of Science Cohort 2017)


Nestle – Dock Administration, Routing Specialist

2410 tech center parkway, April 2014 – February 2016

Selecting product using a vocollect headset

Dockworker, unloading and loading trucks using an electric pallet jack

Dock Administration, shipping and receiving trucks, Providing Bill of Lading and Manifest, preparing work and workloads for the selectors for that day using WMS and Globe systems, SAP, Lean Management,TMS, Routing Specialist, Answering Phones, Emailing, Microsoft, Taking Care and Running the day-to-day operation in an office atmosphere to keep the business flowing,

Macy’s Logistics and Operations-Coordinator

699 Sarr Parkway August 2009- March2014

Stocked and Replenished merchandise according to store demand

Customer service

Track Recorded numbers of units handled using daily production sheet and pick tickets

Verified Computations against physical count of stock, identifying items properly stocking warehouse at all designated areas.

Preparing work tickets and order for the business and the selector and packer to ship on time (SOT) for the day.

Publix Supermarket – Customer Service

Florida and Georgia October 2003- March 2008

Offered and presented samples providing customer delight by answering questions and product retrieval

Processed orders and competed transactions providing customers with various payment options.

Replenished, refill and rotation of items on shelve to maintain stock inventory while providing customer satisfaction, and maintain company expectations.

Received, inspected and logged all products for accuracy of shipment, temperature and quality to maintain company great reputation and image, providing great work ethics


•Customer Orientation/Delight

•Stocking Inventory Supply and Demand

• Can operate a power jack

• Tracking and Coding

• Leadership, Organization, Business management

• Strategic Planning

• Shipping and receiving

• Pleasant telephone manner

• Ability to stay on my feet for long periods of time

• Typing skills

•Proficient Microsoft Word, Excel, PowerPoint

•Data Entry



Contact this candidate