Sign in

Sales Customer Service

West Chester, Pennsylvania, United States
October 11, 2016

Contact this candidate


**** ********** **. **** *****, PA *****

Phone: 610-***-****

Cell: 267-***-****

Executive Summary

Experienced sales professional with strong analytical skills and a consistent record of sales growth in consumer products companies. Emphasis on National Accounts in the Commercial, Educational and Superstore channels. Results driven, with the ability to effectively interface with internal/external partners at all levels. Strong decision making and problem solving abilities.

Strengths include:

Team Leadership

Cost Savings

Sales Management


Strategic Private Label

Broker/Rep Development


Pricing Strategy

National Account Management

Professional Experience

Dixon Ticonderoga Company, Incorporated, Heathrow, FL 1991 – Present

Executive Vice President (2011 to Present)

Leadership of National Sales Team responsible for Office Superstore, Commercial, Mass Market Retail, Education and College Bookstore Channels. Increased sales over 50 percent and led corporate cost reductions including forecasting improvements.

Extensive experience managing Staples, Office Depot, SP Richards, United Stationers,

School Specialty, Quill, Regional Wholesalers and Buying Groups.

Responsibilities include all National Accounts program budgeting and P/L’s.

Direct reports include: Three Sales Directors, three Channel Administrators and Bid Market Coordinator.

Senior Vice President of Sales (2009 to 2011)

Leadership of National Sales Team responsible for all channels. Personally responsible for National Accounts including Superstores, Education and Commercial Channels.

Vice President of EDU/Commercial Sales (2000 to 2009)

Leadership of National Sales Team responsible for Office Superstore, Commercial and Education channels. Implemented performance-based criteria used to evaluate Broker/Rep sales teams.

Vice President National Accounts (1996 to 2000)

Developed channel strategies and refined trade programs through outstanding customer relationships and communication skills.

Achievement: Implemented Writing Instruments and Art Supplies Category growth strategies for Commercial, Office Superstore and Educational Distributors which resulted in growth of over 20 percent.

Director of Sales (1991 to 1996)

Handled the national accounts in both the Commercial and Educational markets, and managed independent rep organizations.

Implemented strategic program guidelines for all key accounts.

Increased product distribution and placement.

Created and managed corporate bid department that tripled sales volume.

Spearheaded new product/packaging development and existing product refinement.

Achievement: Increased product placement at Superstores from six SKU’s to over 40 and gained catalog listings at key Commercial and Educational Distributors.

Resume continued…

1045 Powderhorn Dr. Glen Mills, PA 19342

Telephone: 610-***-****

Professional Experience continued, Page 2

Bates Manufacturing Company, Hackettstown, NJ 1980 – 1991

National Sales Manager, Hackettstown, NJ (1989 to 1991)

Leadership of National Sales Team responsible for $20MM+ in Office Superstore,

Commercial and Educational Channels.

Led fourteen Independent Rep Groups and three Regional Managers in development of account programs and promotions.

Responsible for National Accounts including Superstores, Wholesalers, Contract Stationers and Buying Groups.

Managed Customer Service Department and implemented excess inventory/tele-

Marketing programs.

Achievement: Gained increased distribution in key product categories at Staples and Office Depot. Replaced competitor at Staples that resulted in incremental sales volume of over $1M.

East Coast Regional Sales Manager, Philadelphia, PA (1982 to 1989)

Led six Independent Rep Groups in development of account programs and promotions.

National Account responsibility headquartered on the East Coast.

Achievement: Attained over 100% of sales quota and earned bonus every year resulting in “Professional Sales Awards”.

Territory Manager, Philadelphia, PA (1980 to 1982)

Responsible for gaining distribution of entire product line.

Achievement: Quadrupled territory sales from $240K to $1M.


Saint Joseph’s University, Philadelphia, PA

Bachelor of Science in Food Marketing

Successfully completed various “Professional Selling and Management” classes

Contact this candidate