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Administrative Assistant Customer Service

North Chicago, Illinois, United States
October 11, 2016

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Debra Blackwell



• Strong interpersonal and communication skills

• Exceptional customer relationship builder

• Self-motivated; able to ensure smooth workflow and meet operational deadlines CAREER HISTORY:


Kitchen Operations 12-2013 to Present

● Maintain and renew refrigerator and kitchen supplies

● Update daily menu boards

● Prepare catering orders to other sites and partners

● Insured kitchen is compliant with state and federal health guidelines WALMART, Gurnee, IL

Cashier 2010 to 08-2013

● Preceptor for new employees

● Provided excellent customer service

● Managed the day to day operations of my cash register and line

● Actively participated in monthly staff meetings to improve customer satisfaction SKOKIE PITA AND PIZZA, Skokie, IL 07-2005 to 4-2010 Assistant Manager-

● Provided administrative leadership to staff members

● Lead a staff of 7 individuals

● Managed the daily operations of the restaurant including budgets, purchasing and inventory

● Ensured health department compliance

OAKTON COMMUNITY COLLEGE, Skokie, IL 9-2005 to 5-2009 Registration Coordinator

● • Responsible for registering students for classes and programs

● • Provided training and introduction of new software to department

• Served as the student’s resource for class requirements

• Collected, tracked, and identified all the students registered in classes ALLSTATE INSURANCE, South Barrington, IL, 1993 – 2005 Administrative Assistant in Direct Response Division

• Analyzed clients current financial situation

• Educated clients on the diverse options and advise which one best meets their needs

• Successful in client retention, networking, and referral business CONTINENTAL BANK, Chicago, IL 1987-1993

● Administrative Assistant


Many classes at Oakton Community College towards degree High School Diploma from South Shore High School in Chicag

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