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Administrative Assistant Customer Service

West Babylon, New York, 11704, United States
October 11, 2016

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Christine Arthur-Walis

*** ******** ****

West Babylon, NY 11704

H: 631-***-****

C: 631-***-****

Career Overview

Committed and motivated Administrative Assistant with exceptional customer service and decision making skills, professional demeanor and great initiative. Maintain the ability to identify client needs, approach complex situations and resolving problems to maximize effectiveness.

Professional Experience

Kujawksi & Kujawski - October 2012- Current

Administrative Assistant

Manage receptionist area, including but not limited to greeting visitors, respond to telephone and in-person requests for information, screen a high volume of internal and external communications, review and distribute incoming mail to the designated parties

Assist attorneys and paralegals with preparing and serving legal documents, including but not limited to subpoenas, demands for authorizations and responses to demands for authorizations

Request and review medical records for completeness and assemble in date order

Prepare and send special packages to insurance companies

Mail deposition transcripts to client and attorneys

Resolve billing issues with Medicare/Medicaid

General offices duties, including but not limited to answering phones, filing, making copies, transmitting faxes and scanning documents

Handled all billing records

Duralee Fabrics - July 2000 to February 2012

Export Manager

Developed and enhanced working relationships with customers and suppliers

Packaged and shipped items internationally

Trained and managed staff

Coincided work with main office


1993-1995 Dutchess Community College, Poughkeepsie NY - Associates of Arts Administration Office Administration course work

Skill Highlights

Trial Works, Microsoft Office, QuickBooks, Data Entry, E-filing, Notary Public

References furnished upon request

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