Sign in

Customer Service Sales

Angeles, Central Luzon, Philippines
October 11, 2016

Contact this candidate


Rachel Ann Malubay

**** *. ***** **. ***** M. Recto Angeles City Pampanga 2009

Mobile # 092********

Email address:

Objective - Aspiring to obtain a position as a Call center agent in a dynamic environment, to handle calls for the corporation, respond to simple queries and route calls to the proper person, and improving my role as I enhance my customer service abilities and acquire knowledge about different services.

Work Experience :

Position : Outbound Call Center Representative ( Lead Generation )

Sargas Inc. Mc Arthur Hiway, Angeles city Pampanga ( February 2016 - July 2016 )

Duties and Responsibilities :

Assisting customer to improve services would be when client has trouble with a produce or request.

Verification of customers information.

Sharing / sending the whitepaper to the qualified prospect.

Position : Call Center Representative ( Inbound, Sales, Cs )

Netcast Clark Pampanga ( October 2015 - January 2016 )

Duties and Responsibilities :

Assisted customers with their queries and problems.

Helped customers placed new orders easily.

Achieved set targets of the firm by the stipulated deadline.

Forwarded important and serious matters to seniors.

Position : Safety and Security Coordinator

Inland Logistics Corporation ( February 26, 2011 - March 15, 2013 )

Duties and Responsibilities :

To facilitate and communicate all requirements related to Safety and Security matters such as meetings, memorandum, announcements.

To update Safety, Health and Environment Documentations and advise stakeholder of the requirement.

Legal requirements records related to Safety and Security documentation.

Position : GPS Monitoring Staff

JJBIlL Corporation ( October 12, 2009 - February 25, 2011 )

Position : Sales Associates

Homeof Beauty Exclusives (HBC ) August 2005 - June 2006

Training and Orientation

Basic Occupational Safety and Health (BOSH)

April 04-08, 2011

Greening the Supply Chain 31st Business Partner 's Environment Forum

March 18, 2011

CTPAT ( CustomTrade Partnership against Terrorism )

September05, 2010

Personal Data :

Nickname : Ann

Date of Birth : May 15, 1987

Civil status : Singe

Citizenship : Filipino

Height : 5'6

Educational Attainment : College Graduate (Civil Engineering Technician )

Technological University of the Philippines

Contact this candidate