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Customer Service Data Entry

Location:
Dallas, Texas, United States
Posted:
October 08, 2016

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Resume:

Jimmeca Walker

E-mail: acwyxs@r.postjobfree.com

469-***-****

Summary

40(wpm) Windows XP, Vista, 7

Internet Facsimile machines-copiers

Excel Phones (6-10 lines)

Education

****-****, ** ******ting, Eastfield College

2008, Leasing/Fair Housing Course, Certificate

1998, Computer Applications Specialist, Bill J. Priest Institute

1992, Medical Assisting, Diploma, National Education Center

1987-1991, Diploma, James Madison High School

Awards, Fellowships, Grants

Eastfield College, Federal Pell Grant10/11

ARPA Project Finish Line

EFC SECC Scholarship

Positions Held

05/2016 to 06/2016, CSR

The CMI Group Dallas, Texas 75202

Scheduled payments and arrangements

for account holders of a local cable

company, troubleshooting and customer

service.

04/2015 to 05/2015, Administrative Secretary

Advant HHS, Inc. Dallas, Texas 75243

Provided administrative tasks for a home health

agency and data entry of HHA's timesheets.

07/2010 to Present, PHC Attendant

MJ Home Health Agency Mesquite, Texas 75150

Assist client with daily routine, provide personal home health care and data entry.

04/2015 to 05/2015, Administrative Secretary

Advant HHS, Inc. Dallas, Texas 75243

Performed general clerical tasks and assist with payroll.

10/2014 to 11/2014, ILR Specialist

CMS/Pilot Richardson, Texas 75080

Answered inbound inquiries for State Farm creating an initial loss report and customer service.

03/2014 to 04/2014, Customer Service Associate

Verified Customer Service Associates, LLC Dallas, Texas 75248

Answered inbound inquiries for Greyhound, created files in HEAT including compliments and complaints from customers and provided information about fares and schedules.

01/2010 to 02/2010, Receptionist

M.I.A.S. Inc. Garland, Texas 75043

Answered inbound inquiries about tax service, scheduled appointments via the internet/telephone, prepared income tax returns and data entry.

12/2008 to 04/2009, Tax Professional

PLS Tax Service Garland, Texas 75041

Served customers in a positive way, receiving a customer service award, scheduled appointments via the internet and telephone, prepared income tax returns and data entry.

06/2008 to 08/2008 Front Desk Clerk

Best Western Seagoville, Texas 75159

Scheduled reservations via telephone fax and internet performed other general clerical tasks and data entry.

09/2007 to 03/2008, Collector/Data Entry Clerk

G C Services Richardson, Texas 75080

Scheduled payment arrangements on cancelled/overdue accounts, performed other general clerical tasks and data entry.

03/2006 to 07/2006, Retention Representative/Collector

Monitronics Dallas, Texas 75235

Scheduled payment arrangements on cancelled/overdue accounts, performed other general clerical tasks and data entry.

03/2000 to 01/2001, Customer Service/Operations Carrier Representative

Comm South Co., Inc. Dallas, Texas 75228

Responded to over 100 calls daily, answered inbound inquiries for customer service/repair departments, prepared reports for the repair department and performed other clerical tasks.



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