CURRICULUM VITAE
PERSONAL DATA
Name : Lyagoba Moses
Gender : Male
Date of birth : 14th Nov 1975
Nationality : Ugandan
Marital status : Married
Contact address Emirates Palace Hotel
P.O. Box 39999
ABU Dhabi UAE
Contact telephone : +971 526 946 895
Email : acwywb@r.postjobfree.com
EDUCATIONAL BACKGROUND
YEAR INSTITUTION/SCHOOL AWARD
2007-2007 Utali College Certificate
2006-2006 Devine Hospitality Consultants Certificate
2005-2005 Uganda Vocational Qualifications
Framework Secretariat Certificate
2002-2002 Kem Computer School Certificate
1996-1998 Nakawa College of Business Studies Uganda Diploma
in Hotel
Management and
Institution Catering
(UDHIC)
1994-1996 Namasagali College Uganda Advanced
Certificate of
Education (U.A.C.E)
1990-1994 Namasagali College Uganda Certificate of
Education
(U.C.E)
1983-1989 Naluwoli Primary School Kamuli Primary Leaving
Education (P.L.E)
WORKING EXPERIENCE
2014-date Emirates Palace Hotel
Position Head Bartender
Duties: - To prepare drinks both alcoholic and non alcoholic
-To interact with guests
-To assess guest needs and preferences and make
recommendations
-To plan the bar list or bar menu
-To present the bar list to guests
-To restock and replenish the bar inventory and supplies
-To stay guest focused and nurture an excellent
guest experience
-To comply with all drinks and food healthy
safety measures
-To oversee bar display to maximize functionality
-Assess development needs, train and coach staff
-Must have an excellent product knowledge
-Stay current with relevant legislation regarding service of alcohol,, tobacco and the licensing
2011-2014 Café Pap Coffee Shops
Position Manager
Duties - To set targets and ensure they are met
-To recruit, train and supervise staff
-To plan menus together with the chef
-To oversee stock levels
-To make staff rosters
-To handle guest requirements and complaints
-To take reservations
-To assess and improve profitability
-Promoting and marketing the business
-To ensure a safe working environment
-To ensure that all staff are very well groomed
2007-2011 Kampala Serena Hotel
Position Restaurant Manager
Duties - Over seeing the operations in the restaurant
-Maintaining the standards of the restaurant
-Training the staff in different aspects
-Assessing and improving profitability.
-Promoting and marketing business
-Handling guest requirements and complaints
-Controlling stock levels
-Determining staff needs and advise human resources to recruit
-Ensure staff operate within the company standards and Policies
-Manage and direct staff in order to meet targets
-Overseas the preparation and presentation of food and drinks to meet the set standards
-Monitor hygiene and cleanliness of the restaurant
2006-2007 Kampala Serena Hotel
Position Restaurant Supervisor
Duties - To hit all financial targets
-To lead the team on each shift and ensure the company
-Service standards are met
-Able to explain various menu items are prepared, ingredients and cooking methods
-Attending guest complaints in a professional manner
-Ensuring proper Set up of a restaurant for
breakfast, lunch and dinner
-Welcoming and sitting guests.
-Ensuring that guest service areas are stocked with supplies
-To work well with other team members to ensure excellent service
-Take directions and guidance from the manager
-To prepare checks that itemize and total meal costs using
-The micros point of sales system without any mistakes
-To check on guests and ascertain if they are enjoying their stay at the restaurant and hotel in general and correct any mistakes
-Ensuring a timely and efficient service delivery
2004-2007 Kampala Serena Hotel
Position Restaurant Captain
Duties - To follow and complete any instructions by
any senior staff
-To demonstrate respect to management and staff while addressing them
-Help to ensure smooth running of all guest needs and requirements and that standards of service are maintained at all times
-To implement policies and systems as required under the guidance of management
-To effectively manage your staff time and productivity whilst at work
-To ensure that appropriate mise-en place has been prepared
-To use the guest name whenever possible in accordance with the hotel standards
-To train new waiting staff
-Assign opening and closing duties
-To see through and to completion of opening and Closing procedures
-To approach guests in the correct manner as laid out in by the hotel standards
-To support your staff and operate as a safeguard in times of crisis
-To keep a high standard of personal hygiene and appearance
-Must have product knowledge
2000-2004 Nile Hotel International
Position Waiter
Duties - welcoming, greeting and sitting guests
- Attending customer complaints
- Carrying trays with guests order to the room
- Collecting plates, bottles and cutlery from rooms
- presenting menus and bar lists to guests
- explaining the menu, answering any questions and
make recommendations
-Taking orders from guests
-Setting up tables and chairs ready for service
-Informing guests of daily specials
-Fill pepper, salt, sugar, condiments, and cutlery containers
-Ensure food and beverage safety standards are followed at all times
-Clearing and resetting tables
-Providing the guests with information about the hotel and the local area including directions
-Prepare checks or bills that itemize and total meal costs in a proper and clear manner
-Ensuring a clean environment for guests at all times
-Thanking and bidding farewell to guests.
RESPONSIBILITY HELD IN FORMER SCHOOLS INSTITUTIONS
1994-1996 Minister of works Namasagali College Kamuli
1992-1994 Permanent Secretary for. Namasagali College Kamuli
ministry of works
1990-1992 Cob-web Commissioner Namasagali College Kamuli
1987-1989 Head prefect Naluwoli Primary School
HOBBIES
Football
Volleyball
Swimming
Boating
Touring
Pool
Athletics
Meeting new people
Riding bicycles
Special Skills or Strong holds
People oriented
Capable to train others
Self motivated
Able to handle with ease in pressure situations
Team leader
Innovative
REFEREES
Mr. Arun Sondhi
Restaurant Manager
Emirates Palace Hotel
P. Box 39999
ABU Dhabi-UAE
+971 506 113 964
Mr. Ngobi HARRISON
AIM GROUP INTERNATIONAL
Somali-Africa
+252 6171 661 89
Mr. Edward Rwotber
Electro Fire Systems
Uganda-East Africa
+256 772 881 535