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Sales Executive

Dubai, Dubai, United Arab Emirates
October 08, 2016

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Maria Dilshad

E-mail: Phone: +971********* Address: United Arab

Emirates, Dubai

Work experience

Tetra Tech Innovative LLC ( Engineering ) Jan 2016 Present Sales Executive Duties:

Using a consultative sales approach to develop long-term customer relationships. Identifying, qualifying and selling to new prospects. Developing close customer relations through on-site and customer visits. Establishing and maintaining regular contact with customers. Helping out with annual sales forecasts.

Identifying business opportunities.

Conducting sales presentations.

Negotiating the terms of any sales agreements.

Keeping accurate records of all sales and prospecting activities. Interpreting data to understand market trends.

Managing multiple customer accounts simultaneously. Representing the company at trade exhibitions, events and fairs. Keeping in touch with market news, trends, standards, and techniques. Yachts and Limousines services Dubai Jan 2015 Nov 2015 Costumer Services


Welcoming guests to the hotel in a polite, friendly and helpful manner. Dealing with late arrivals and assisting with early check-outs.

Check out departing guests using the hotel’s accounting system. Taking payment from guests in the form of cash or credit cards. Answering telephone inquiries promptly & professionally & transferring calls on. Being a point of contact for guests should they have any queries. Arranging for brief tours of the hotels rooms and facilities. Operating switchboard and directing calls appropriately. Dealing with and resolving customer complaints.

Checking function sheets.

Maria Dilshad 1

Pakistan international Airlines

Cabin crew Duties:

Making sure that passengers are comfortable during the flight. June 2012 Dec 2014

Before takeoff demonstrating safety procedures, pointing out the exits and going over the evacuation plans in case of an emergency.

Serving meals and refreshments in-flight.

Instructing passengers on the use of seat belts.

Prior to take off attending briefings with pilots to discuss the flight plan and weather conditions. Preparing food.

Making in flight announcements.

Assisting with inflight entertainment, light snacks and reading facilities. Helping passengers to board and leave the aero plane in an orderly fashion. Checking emergency equipment and first aid kits are available and in working condition. Ensuring there are enough supplies like; meals, drinks, duty free, beverages, pillows and blankets for the flight. Welcoming passengers, inspecting their tickets before they board the plane and then directing them to their seats. Writing reports at the end of a flight. Dealing with immigration queries. Dealing with the paperwork for any customer complaints and escalating them if necessary. Explaining adverse weather conditions to passengers.

Professional Experience:

Willing to work irregular hours, including weekends and nights. Possessing a clear speaking voice.

Cool headed and able to deal calmly and patiently with angry or irritable passengers. Strong communication and administrative skills.

Comfortable working with cabin crew and colleagues from different nationalities and ethnic backgrounds. Able to communicate effectively with the elderly, children and disabled passengers. Physically fit and able to lift heavy luggage onto overhead lockers. Presentable, well dressed with excellent hygiene.

Excellent decision making skills in case of an emergency. Always punctual.



Mass communication

Allama Iqbal open university Pakistan

Bachelors in Mass communication.

MSC Mass Communication is in process.



Event Management


Tayyaba Masood Cabin crew Qatar Airways

Maria Dilshad 2

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