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System Administrator Support

Lynnwood, Washington, 98087, United States
October 07, 2016

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Mohammed Al Kalile

Senior System Administrator

Mobile: 425-***-**** e-mail:


Senior system administrator with 8 years of diverse experience across airports and border management, airline and passenger systems, government security and identification systems. In-depth knowledge of multiple sectors and domains such as Large Business, Government and Civil Authorities and Transportation.


SAFRAN identity

& security Senior System Administrator Abu Dhabi, 2008 till 2016 EXPERIENCE

SAFRAN Identity & Security 08/2008 till 08/2016

Senior System administrator

Morpho, a high-technology company in the Safran Group (France), is a market leader in biometric security Solutions, mastering each technology in the chain. Role highlights

• Worked as senior System Administrator and Playing a role as Team Leader in the Eborder project.

• Installation, Configuration and Troubleshooting Hardware, Software and Biometric System.

• Coordinated with support, administrators and developer team to close all the pending issues.

• Opened and followed up tickets for all issues on JIRA application

• Coordinated with clients and other parties for sites’ preparation and installation.

• Prepared all documents and plans for Ebroeder project such as SLA, project plans and user guides

• Wrote all test scenarios on testlink application

• Made sure that the system is stable and sent daily and weekly reports to our clients.

• Identified the scope of work and assigned to the related department within the organization with the coordination of project and support managers.

• Hardware & Software troubleshooting related problems for security devices like Aoptix IRIS Camera, Passport Reader, Finger Print Reader, e-gates etc.

• Installed and configured Morpho IRIS at Distance camera in Airports and provided remotely support for Installation in OMAN and KSA.

• Daily check of database, immigration system and storage systems

• Coordinated with clients for the necessary requirements and completed tasks with team.

• Provided support to end user 24x7

• Trained the site engineers for initial support to client.

• Provided training to end user (Operators) to operate the system.

• Managed and supervised the whole support and administrator teams in the project.

• Spearhead the growth of Morpho’s services/solution offerings from the technology aspect to meet diverse customer requirements in the region, generating state-of-the-art biometric security sales.

• Speed Radar installation (Electrical Radar MESTA 210C -Solar panel Radar- AE3- AE1).

• VPS Software Installation (VPS Software can process the photos from Radar).

• Applied OS patches and upgrades on a regular basis, and upgraded administrative tools and utilities. Configured / added new services as necessary.

• Installed and supported the EIDA sites in all UAE, including Finger Print Scanner (Crossmatch, Morpho and SHB).

• Provided remote and on site application and hardware support for IRIS Project.

• Installed IRIS cameras (LG iCAM 4000 and 7000) across facilities in the UAE.

• Worked on Mission in OMAN to provide the IRIS system administration for Royal Oman Police. CORE COMPETENCIES

Innovation and Creative Thinking Leadership Skills Team Building and Mentoring Customer and 3rd Party Relationship Building

Administration Operation Support Communications and Networking Technologies Biometric Technologies Security and Identification Systems SLA and KPIs EDUCATION

Computer Information System Diploma

UNRWA Damascus Training Centre, Damascus, Syria July 2007 Courses and Training

• AOptix Iris camera Feb 2011

• KABA 2 doors automated border control eGate July 2012

• Morpho Biometrics administration

• Oracle Golden Gate replication11g April 2015

• Automatic Systems 2 doors automated border control eGate June 2016 Technology

• Morpho B5000 Document Authenticator

• Morpho Iris at distance camera

• IRIS cameras LG iCAM 4000 and 7000

• Morpho Wave touch less fingerprint scanner

• Morpho detection CTX 9800 dsi

• AOptix Iris at distance camera

• Kaba 2 door automated border control eGate

• Morpho Electrical speed Radar MESTA 210C -Solar panel Radar- AE3- AE1

• Automatic Systems Automated border control eGate with uniqueness detection

• IBM X series servers

• IBM V3700 SAN storage

• VMWARE Virtualization

• Oracle Enterprise Database, RAC

• Oracle Golden Gate replication

• Web Application technologies including web services, Apache Application Servers, JVM

• Development and testing platforms including JIRA, Testlink, MANTIS and SVN.

• TCP/IP Networking including switches and routers

• Security operations and control including OS hardening, firewalls, proxies and anti-malware.

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