Shannon Jones

Office Assistant 313-***-**** acwyp0@r.postjobfree.com 19229 Carman, Detroit, Mi 48203

Summary

Committed and motivated Office Assistant with exceptional Customer service and decision making skills. Strong work ethic, professional demeanor, and great initiative. Proficient at Microsoft Office and quickly learning new procedures and taking ownership of diverse projects. More than 15 years successful experience in customer service support with recognized strengths in prioritizing projects and manage workflow. Experience

Office Clerk, Kopka Pinkus Dolin, Farmington Hills, Michigan 2015-present

Filed paper backup copies of claim files and records.

Retrieved information from storage for legal staff.

Scanned, copied legal docs in preparation for trial.

Researched varied information and compiled reports

Proofread documents for errors

Efficiently set up conference rooms including audio/visual equipment, food and beverages as needed. Office Clerk, Williams Lea/Pepper Hamilton, Southfield,Michigan 2001-2015

Receive all incoming correspondence and packages and route to correct recipient.

Log phone messages into computer system and email to staff.

Create shipping labels and schedule daily pickups.

Assist with payroll and employee scheduling.

Schedule equipment maintenance and order supplies Education

Wayne County Community College, Detroit, Michigan 1999-2000 References

Furnished upon request.