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QA Analyst

Location:
United States
Posted:
October 07, 2016

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Resume:

PROFESSIONAL SUMMARY

* ***** ** ********** ** Web and Client Server technologies covering all phases of SDLC including business requirements analysis, user interface testing, quality assurance and implementation.

Hands on experience in testing applications on Financial and healthcare Domain.

Experience with QA methodologies, Requirement analysis, writing test plans and test cases based on system requirement specifications.

Developed Test Scenarios and Test cases for manual testing for various applications to ensure proper business compliance.

Good experience with FDR, TSYS or similar bankcard processing system.

Experience in Linux and UNIX command for data validation.

Support UAT resources and activities by review UAT test cases and providing data.

Expertise in problem solving and Bugs Reports using Defect Tracking tools Quality Center QC, and JIRA.

Experience with SQL queries for Backend testing validated database and comparing the data.

Ability to review BRD/FRD, Software dev documentation, Test Plans, Test Scenarios, Use cases.

Excellent Interpersonal Skills in interacting with team leads, members, and developers to resolve issues.

Possess excellent problem-solving skills, ability to follow industry standards and procedures.

Experience on preparing test Scenarios, test Cases, Daily Status Report and Executing Test cases and Test Scripts using QTP / UFT Automation tool.

Strong analytical, problem solving, organizational abilities, very detail oriented, innovative and result-oriented team player with ability to meet deadlines and committed for excellence.

Linkedin Profile: https://www.linkedin.com/in/sonya-alam-710888125

TECHNICAL EXPERIENCE

Software/Databases: MS SQL SERVER and ORACLE 11.g

Operating Systems: WINDOWS7Pro, UNIX and Android

Automation Testing: UFT, Load Runner, Selenium IDE

Manual Testing: Functional, System Integration, Regression Soup UI, Cross-browser, GUI, Frontend, Backend, Smoke, Black Box, End To End, Positive, Negative, and Reports.

Bug Tracking Tools: HP Quality Center QC, JIRA

Methodologies: Agile Scrum, Waterfall

Programming: VISUAL BASIC

Knowledge in Programming: HTML5, XML, JavaScript

PROFESSIONAL EXPERIENCE

CIGNA, TN June 2015 – September 2016

QA Analyst

Project: Manage My Patient (MMP), Submit claim page, Patient portal Functionality, New logo, etc.

Responsibilities:

Created Test cases and Test scenarios analysed the user/business requirements.

Executed various types of testing including: Functional, Black Box, System, Regression, End-to-End and Back End testing to validate data and system integrity.

Discussed test results with users; noting any errors or defects or problem encountered.

Updating the status of the bugs in Quality Center and Involved in regular discussion with developers regarding defects and worked closely with entire team to improve productivity.

Checking error log in back end server when functionality fails from the front end and include when reporting defect for functional failure.

Evaluating and implementing software changes, estimate time for various projects

Used SQL Quire to retrieve information from different tables in a database in order to test the database updates on a regular basis. Involved in Backend Testing using SQL

Developed and maintained automated test scripts to support regression testing and participated actively in system testing and regression testing in UFT.

I used UFT for creating GUI based scripts for functionality.

Good Experience in recording script and executing in Selenium IDE.

Tested multiple Web Application as well as Client Server Application.

Participate in Sprint planning, daily stand up meeting, Sprint review meeting, and retrospective meetings in Scrum Agile methodology.

Performed functional testing and end to end testing on the claim systems.

Performed positive testing included entering, editing, and process claims for members as well as dependents.

Negative testing included entering invalid diagnosis codes and procedures codes, and entering and validating claims with inactive provider ID.

Performed end to end testing to validate actual rates displaying for the customers in the application.

Performed UNIX command line for backend testing. Checked log files to locate error messages.

Expert in writing daily reports to my test leads and QA managers.

Environment: UFT, Quality Center 10.0, Oracle Toad, Windos7Pro, UNIX

JP MORGAN CHASE, NY March 2011 - June-2015

QA Analyst

Project: Debit Card Platform Migration, Retails internet banking, As part of the Online Banking Program deliver testing of web services for various modules of online banking like authentication, payment transfers, bill payments, stop payments, check images, e-statements, Mobile payment method etc.

Responsibilities:

Created test Scenarios, test Cases, and Executing Test cases and Test Scripts using UFT Automation tool.

Created detailed test cases and scenarios in Quality Center based on the Functional specifications, technical specifications and Business requirement documents.

Executed various types of testing including: Functional, Black Box, Smoke, Positive, Negative, System, Regression, End-to-End, Frontend and Back End testing to validate data and system integrity.

Performed log in, funds transfer and bills pay functionalities.

Discussed test results with users; noting any errors or defects or problem encountered.

Experience in using bug tracking tool JIRA and attended defect assessment meetings.

Used Soap to test the request and responses between client and server.

Performed manual testing on web services using Soup UI.

Involved in checking credit reports for customers by using SOAP UI.

Involved in activation of Master and Visa cards through. Involved in checking the balance inquiry on Master or Visa cards using IVR.

Worked on FDR conversion release for a credit card system that is widely used by all clients.

Tested multiple client server applications.

Performed Performance Testing by using Load Runner.

Participate in Sprint planning, daily stand up meeting, Sprint review meeting, and retrospective meetings in Scrum Agile methodology.

Attended walkthrough meetings and participate requirement review meetings.

Creating and validating Bank accounts for both Joint and individual accounts ensuring that they meet JP Morgan’s Quality standards.

Made sure the links navigate to the correct page and verified the content as per Business requirement specifications.

Verified the account information is displayed correctly on the web pages.

Performed regression testing on multiple loan processing applications.

Evaluate and implement software changes, estimate time for various projects.

Prepared weekly report progress to test managers on week basis.

Developed and maintained automated test scripts to support regression testing and participated actively in system testing and regression testing.

I used JIRA for creating scripts, Responsible for Functional, and smoke, integration, Regression Testing.

Used UNIX and Linux command line for back end testing.

Used SQL queries to retrieve information from different tables in a database in order to test the database updates on a regular basis.

Used TOAD data point for SQL Servers to write SQL queries for validating constraints.

Developed User Defined functions to support the automated scripts. Used the data driven Testing and database accessing techniques to support the scripts.

I performed manual front end testing on web app and Native app using mobile platform android devices.

I created and executed test cases on MS excel for functional and interrupt testing using virtual android devices.

Environment: Window, UNIX, FDR, MS Excel, Android, Soup UI, JIRA, Toad, UFT, Agile

PLACID EXPRESS, NY Sep 2010 - March-2011

QA Analyst

Project: Send Money by Zip codes, International and Domestic Currency Exchange, etc.

Responsibilities:

Used Quality Center, for writing Test Cases and updating the Test Results after execution of test cases.

Involved in entire QA Life Cycle, which includes Designing and Developing and Execution of the entire QA Process and documentation of Test Cases, Test Procedures and Test Scripts.

Executing test cases and validating functionality of the new fixes.

Worked with a team on applications related to consumer finance services (money transfers to/from multiple countries).

Support UAT resources and activities by review UAT test cases and providing data.

Executed various types of testing including: Functional, Positive, Negative, Smoke, Black Box, System, Regression, End-to-End, User and Back End testing to validate data and system integrity.

Performed functional testing, system testing, integration testing and regression testing.

Performed negative testing to find out how the functions and variables perform when it encounters invalid and unexpected values.

Prepared weekly report progress to test managers on week basis.

Participate in Sprint planning, daily stand up meeting, Sprint review meeting, and retrospective meetings in Scrum Agile methodology.

Created new test cases and modified existing test cases using MS Excel.

Used SQL to retrieve information from different tables in a database in order to test the database updates on a regular basis.

Conducted Back end testing for data validation and system integrity using SQL queries.

Used TOAD data point to write SQL queries for validating constraints.

Worked closely with developers and maintained good communication with members of the QA team, Business Analysts and Project Managers.

Environment: Quality Center, MS Excel, TOAD

EDUCATION

Bachelor degree in Business Administration, BBA

MEMBER

Atlanta Quality Assurance Association (AQAA)



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