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Sales Manager

Location:
Doha, Doha, Qatar
Posted:
October 07, 2016

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Curriculum Vitae

Personal Data

Name : Bassel Assad

Nationality : Syrian

Date of Birth : 15-02-1977

Status : Married

Contact : acwyng@r.postjobfree.com

Mobile : +974-********

P.O. Box : Qatar –Doha, 477

I would consider it an honor and privilege to work with your respectful company and hope I am granted an opportunity to meet or talk with your human recourses team at the very near future. First and for most I would like to introduce my self. My name is Bassel Assad I worked in world renowned hotels 5 and 4 stars properties with more than 14 years of extensive experiences. I am responsible for coordination and managing day to day operation with overall responsibilities of the whole staff under the directions and the guideless of my director. And also it is my responsibility to ensure the standards are met from all sections by maintaining a well trained efficient and professional of our team staff. From my experience I’ve learned how to manage and deal with different nationalities to keep the whole team spirit.

I am Interested to join your prestigious company and for your knowledge that is my ambition to be one of your team.

I am striving continuously for the improvement of my career kindly Please review my CV including all my experiences and achievements.

Interested to work in: sales & marketing, public relationship and properties & facilities management

Executive Profile

Skills : Dynamic, competent, able to work under pressure, handle a team

Very good contacts with customers and excellent negotiating and communication abilities

Languages : Arabic - mother tongue

English - very well

Academic Profile: Graduate from Faculty High Institute, Hotel Management authorized by Syrian Ministry of Tourism.

Computer Skills: Perfect working knowledge of MS Windows, Word, Excel and excellent Internet research skills.

Special Trainings:

1Starwood Middle East in all Food and Beverage Department (events – banquet – conferences) in Sheraton Doha Hotel and Resort (managing and organization

2Starwood Middle East - Sales Marketing training in Food and Beverage department (event reservations)

3Hygiene training certificate global program for hospitality industry.

4Many courses in conferences organized with the permanent Committee Organizing Conferences with the Ministry of Foreign Affaires of Qatar and with Qatar foundation.

5Special training in sales and marketing in Al Wasset (free weekly advertising newspaper) in Qatar for six months.

6Special training in sales skills for six months in Oxygen Agency for publicity and advertising in Qatar.

Career Summary

Copthorne Doha – 5 starts hotel, managed by International Millennium Hotels

Position: Assistant Director of Sales

From : March 2013 to Present

Job description:

Manage hotel sales and marketing plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments

Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional support

Contribute to the development of company sales and marketing initiatives by recommending, implementing and monitoring appropriate local activity

Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests

Produce accurate and timely reports that meet the needs of the hotel and the management company

Prepare and present, on a monthly basis, the contribution, focus and activity of the proactive sales team to the hotel owners and senior management team

Cooperate with other departments in the hotel, particularly Reservations and the Banqueting Department, to create an exceptional Guest experience and build strong, comprehensive sales programs

Contribute to relevant management meetings to develop and implement sales and marketing initiatives

Prepare company contracts for the hotel in accordance with current business and pricing conditions

Monitor offers, options and discounts for repeat bookings for groups, congresses and seminars in close cooperation with the Group Coordinator

Al Safa Royal Suites - Luxury Hotel apartments

Position: Assistant Director of Sales

From : December 2012 to February

Job description:

Manage hotel sales and marketing plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments

Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional support

Contribute to the development of company sales and marketing initiatives by recommending, implementing and monitoring appropriate local activity

Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests

Produce accurate and timely reports that meet the needs of the hotel and the management company

Prepare and present, on a monthly basis, the contribution, focus and activity of the proactive sales team to the hotel owners and senior management team

Cooperate with other departments in the hotel, particularly Reservations and the Banqueting Department, to create an exceptional Guest experience and build strong, comprehensive sales programs

Contribute to relevant management meetings to develop and implement sales and marketing initiatives

Prepare company contracts for the hotel in accordance with current business and pricing conditions

Monitor offers, options and discounts for repeat bookings for groups, congresses and seminars in close cooperation with the Group Coordinator

Retaj Hospitality Group

Position: Senior Corporate Sales Manager

From : March 2009 to November 2012.

Job description:

Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication

Advanced level of producing room, banquet, and room rental revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating and closing sales

Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients

Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options

Handle account details so that all pertinent aspects of solicitation and closing are complete and documented

Coordinate various departments’ participation in servicing accounts

Develop and conduct persuasive verbal sales presentations to prospective clients

Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account

Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers

Prepare correspondence to customers, internal booking reports and file maintenance

Participate in daily business review meeting, pre-convention meetings, training and other sales-related meetings as required

Attend trade shows, community events and industry meetings

Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.

Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies

Perform any other job related duties as assigned.

La Villa Palace Hotel - Al Suleiman group 4 &3 stars hotel

Position : Food and Beverage Manager

From : January 2007-february 2009

Job description:

Enforces performance standards, policies and procedures in Food and Beverage

Responsible for complying with all food and beverage health, liquor and safety regulations; as well as all federal, state and local applicable laws.

Responsible for the scheduling, evaluating and training of direct management and associate staff and ensuring staff’s compliance with all customer service standards.

Ensures Food and Beverage floor operations are run in a smooth, efficient manner to ensure customer satisfaction

Reviews and approves all recommendations and suggestions to hire, transfer, suspend, promote, discharge, evaluate, assign and discipline all Food and Beverage employees in a fair and equitable manner.

Maximizes cost effectiveness within Food and Beverage Department, by ensuring compliance with

Established budget, and revenue benchmarks.

Maintain established inventories by coordinating the ordering of all food and liquor, and supplies in

Accordance with business needs. Present established pars to the Food and Beverage Director for approvals and implementation.

Responsible for listening to, evaluating and assuring control of customer grievances.

Monitors job performances of all direct reports and provides feedback performance to aid the employees in developing and enhancing skills.

Majestic Company - social events planners

Position: Sales Manager

From : January2006february2007

Job description:

Dealing with client and follow up in the arrangement for their upcoming events

Ensure all the information is detailed correct and all Billings arrangement as spécifie

Taking all the details from the guest and making the banquet event order

Distribution of all the information to the other department concerning the event (Banquet operation, kitchen, audio visual technician, flower shop decoration ….)

Being with the guest during the operation .making offers, dealing with the outside companies (Contactors and vendors)

Conference organisation.

Contract and Offers translation

GITEX international

Position: Sales Manager

From : January2005 February 2006

Job description:

Maintain and develop a computerized customer database

Plan and carry out direct marketing activities (principally direct email)to agreed budgets, sales volumes,value,product mix timescales

Develop ideas and create offers for direct mail and marketing to major accounts by main market sector

Respond to and follow up sales enquiries by post, telephone and personal visits

Al Younes Film Production and Distribution

Position: Public Relations & Sales Manager

From : January2003 February 2005

Job description:

Attend meeting with other companies functions necessary to perform duties and aid business and organizational development

Manage the external marketing agency activities of telemarketing and research

Attend necessary training in order to develop relevant knowledge and skills

Maximizing the public relations impact of the company website

Sheraton Doha Hotel and resort

Position: Senior Chef de Partie

From : January2002 February 2004

Job description:

In charge of Arabic Kitchen

Worked in the Hot and Cold kitchen (Mezzeh, Salads)

Over in-charge of 8 chefs

Certificate of appreciation from the Sheraton Hotel

In recognition of you continuous commitment and dedication to excellence in service and the gold standards

REST HOUSE WADI RAM - Jordan

Position: Kitchen Manager

From: April 2000 to January 2002

Job description:

In charge of Arabic Kitchen

Over in-charge of 10 chefs

Assisted in doing creative menus for Arabic Kitchen

Meridian Lataqia HOTEL -SYRIA

Position: Banquet Reservation & Guest Service

From: January 1999 to June 1999

Job description

Coordinate with clients for their upcoming functions

Distribute all Catering Contract and BEO(banquet event order)

Constantly communicate with all the other department heads both verbally and in written form.

Assisting the last minute request for the clients during their events day.

Doing the sinages assisting the guest

Including my work and my experiences in hotels and Sales and Marketing I have been part of the team in a lot of Exhibitions with Qatar Foundation and with permanent Committee organizing conferences in the Qatari Ministry of

Foreign Affairs



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