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Customer Service Management

Location:
Houston, Texas, United States
Salary:
$13.00 an hour
Posted:
October 07, 2016

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Resume:

Annette M. Avery 713-***-****

**** ******** **., #**********, ** 77080 acwyln@r.postjobfree.com

Objective

Seeking an administrator role with a healthcare organization where skills in customer service, organization, and leadership will be valued.

Professional Profile

Data entry experience

Proficiency with office devices

Proficient with Microsoft Office

Customer Service

Office Management

Payroll Management

Experience updating procedural manuals

Professional Experience

Walgreens Company, Houston, Texas

5/2006 - Present

Senior Beauty Advisor

Achievements:

Developed an extensive customer base

Successfully manage merchandise and create efficiency in ordering

Effectively trained junior team members in merchandise management

Consistently received high customer service ratings

Responsibilities:

Merchandise management

Assist customers in locating merchandise

Effectively maintain daily cash balance

Train junior team members

EDSUE, HCS, Houston, Texas

6/2008 – 12/2008

Administrative Support

Achievements:

Effectively performed background checks

Managed daily correspondence

Revised company process manuals

Responsibilities:

Manage multiple calendars

Manage daily correspondence

Managed petty cash

Ensured office supplies were replenished

Performed supply delivery to home healthcare participants

Resolve customer satisfaction issues

Everhealth,Inc, Houston, Texas

11/2006 - 4/2007

Medical Assistant

Achievements:

Manage daily office operations

Effectively schedule patient appointments

Responsibilities:

Insurance verification

Appointment Setting

Patient cash management

General office management

Education

University of Phoenix, Houston, Texas

Bachelor in Healthcare Management

10/24/2015 - Graduate

References

References are available upon request.



Contact this candidate