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Supply Chain Customer Service

Atlanta, Georgia, 30331, United States
October 07, 2016

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Humberto Campos

**** ********* **. *******, ** **331

770-***-**** (Cell)

Professional Profile

An aggressive and professional individual with management skills. Creative problem solver, team builder, with analytical skills. Computer literate. Vast experience in Manufacturing Supply Chain in the Pharmaceutical Industry in the US and Latin America.

Accomplishments Summary

Improved the S&OP process to match company sales goals of $60m and profitability.

Developed KPI's, identified areas of improvement, implemented solutions for the 2 DC’s and improve customer satisfaction.

Developed/updated policies and procedures to comply with company's local, global requirements and Federal regulations.

Exceeded Supply Chain inventory reduction goal from $23M to $12.8M, without stock outs.

Increased customer satisfaction from ~60% to ~97% for 13 countries by consolidating domestic & international demand.

Reduction of Stock Outs from ~$550K to ~$25K by anticipating customer’s needs, leveling demand to supplier and managing manufacturing batch sizing and MOQ’s using cost/benefit analysis method.

Trained all manufacturing, shipping, receiving, invoicing personnel in the use of computer system (Visual Manufacturing). Developed training manuals and refresher courses. Developed a warehouse locator system and procedures.


Supply Chain Manager Merial (IA) LLP, (Sanofi Company) Duluth, GA 02-2006 – 09-2016

Responsible for entire Supply Chain operations for Central America, Caribbean and Andean Countries region.

Supervision of 4 individuals in Customer Service and Demand Planning ~10,000 line items, 400-500 orders per month.

Develop a balanced supply plan (4 sources of supply) to satisfy sales to 32 countries in the region.

Developing of Statistical Forecast and analysis, product flow & customer orders, 5 sources of supply Latin American region.

Coordination/participation in Packaging/formulation changes, product rationalization and site transfers

Manage warehousing and shipping activities of two distribution centers in Puerto Rico in the Free Trade Zone.

Experience on S&OP process and annual budget development/analysis. Third party contract negotiation.

Ability to work in a cross-functional environment, Marketing, Procurement, Manufacturing, Finance, Logistics, and Reg. Affairs.

Demand Analyst Merial INC, (Sanofi Company) Duluth, GA 03-2001 – 01-2006

In charge of generating statistical forecast & a balanced supply plan, 160 sku's 2 mfg locations with constrained capacity, using Manugistics, coordinate marketing forecast events in line with business unit’s profit plan and /or estimated actuals.

Follow up on shipments to ensure product release from Customs, FDA EPA and USDA.

Responsible for demand planning and product supply to 13 Merial affiliates/Distributors. Coordinate monthly market reviews to ensure product fulfillment and adherence to forecast. In charge of S&OP preparation/presentation for business units. Responsible for quarterly inventory levels to meet Regional Supply Chain goals.

Inventory and Warehouse Manager Tie Down, Atlanta, GA 05-2000 – 02-2001

Responsible for monitoring Inventory Control transactions in manufacturing, inventory consumption, shipments, invoicing ~2,500 sku’s. Responsible for all receiving activities in the company. Managed and trained 5 individuals in the warehouse area.

Master Scheduler Siemens Energy and Automation, Tucker, GA 09-1999 – 03-2000

In charge of Master Scheduling of 5 high-speed assembly lines in 2 shifts. ~4,500 sku’s (load centers). Balance master schedule.

Production Control Supervisor Setco, McCormick & Co. Anaheim, CA 09-1981 – 09-1999

In charge of scheduling 5 automatic screen printing/hot stamping work centers. Reduce set-up time and down time by coordinating manufacturing of sub-assemblies. Supervised 4 individuals in the Inventory Control Department. Ensure accurate cycle counting, item master, product structure data entry and inventory $ reporting.


BS in Accounting/Finance – Institute of Commercial Science – Guatemala (Highest achieved student)

3 Apics courses, Total Quality Management, Skill Path courses, High Performance Leadership. Scheduling and Management courses.


Proficient in Microsoft Office, AS400, Oracle, JDA Manugistics, Visual Manufacturing, Mapics, Amaps, Microsoft Dynamics.

Fluent in English and Spanish.

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