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Customer Service Data Entry

Location:
Charter Township of Clinton, Michigan, United States
Posted:
October 07, 2016

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Frances Briddick

***** ****** ******, #***, ******* Township, MI 48038 586-***-**** acwykh@r.postjobfree.com

Objective

Resourceful office and customer service professional with medical assistant accredited training in clinical and laboratory procedures. My main goal is to help others in whatever capacity I can, whether it is in a medical setting or general office.

Education

MEDICAL ASSISTANT DEGREE 03/2009 CARNEGIE INSTITUTE * SIX MONTH EXTERNSHIP INCLUDED

Major: Medical Assisting

Minor: Medical Insurance/Medical Office

Previously Certified in 2009

MACOMB COMMUNITY COLLEGE

Major: Psychology

Minor: English

Dean’s List

Skills & Abilities

Enthusiastic worker with excellent people skills and a dedicated work ethic. Demonstrated medical procedure competency. * Sales Experience * Trained in Public Speaking * Professional Customer Service * Office Skills.

Experience

CUSTOMER SERVICE PROFESSIONAL TELETECH.COM 02/2014 – 6/2016

Responsible for incoming member calls which included data entry for billing, sales, issue resolution and technical support. Client was Weight Watchers

TEACHERS ASSISTANT – MEDICAL ASSISTING CLINTONDALE CONTINUING EDUCATION 2/2010 – 6/2010

This was a Temporary position. My duties included: assisting teacher with grading assignments, keeping student attendance records and relaying nonattendance to parents on a daily basis. These students were in a special class to provide them with their last chance to receive a high school diploma. The main goal was to motivate the students to come to school and be excited to learn and graduate.

PERSONAL ASSISTANT TO PRESIDANT – CONTINENTAL MORTGAGE CORP. 04/1998 – 9/2009

Prepared correspondence, answered calls for president, took notes at meetings, handled appointments and scheduled travel arrangements. I also trained new employees and was responsible for hiring and terminating employees.

REFERENCES

EDUCATION REFERENCES

CARNEGIE INSTITUTE – 550 STEPHENSON HWY., SUITES 100-110, TROY, MI 48083 – 248-***-****

MACOMB COMMUNITY COLLEGE – 44575 GARFIELD ROAD, CLINTON TOWNSHIP, MI 48038 – 586-***-****

WORK REFERENCES

TELETECH. COM – ONLINE EMPLOYMENT – SUPERVISOR – MS. DANIELS – 586-***-****

CLINTONDALE CONTINUING EDUCATION – CLOSED DOWN

CONTINENTAL MORTGAGE – CLOSED DOWN

PERSONAL REFERENCES

MR. OLAF SMITH – 586-***-****

MS. ILENE COSTA – 941-***-****

MS. AMY RIGHTER – 520-***-****



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