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Customer Service Administrative Assistant

Philadelphia, Pennsylvania, 19130, United States
October 07, 2016

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*** ******* *****, **** ********, NJ, US 08051 (H)856-***-**** PROFESSIONAL SUMMARY

Skilled Administrative Assistant, capable of fostering positive relationships with clients and colleagues; effective in both spoken and written communication and with excellent problem solving skills. Is a team player and competent when it comes to conflict resolution. Highly organized and can multi task in a fast paced work enviroment. Energetic self starter who is creative and can work independently or with a team. WORK HISTORY

Customer Service/Bookkeeping

Shoprite West Deptford October 2015 to Present

Provide assistance to Customer's with any questions, complaints, comments pertaining to Store Operations and inventory. Answer multiple phone lines to assist Customer's in a professional, timely manner. Maintain all Store cash register tills, petty cash fund, and Store safe accounts to ensure balance and accuracy.


Shoprite West Deptford June 2015 to October 2015 Assist Customer's with processing their purchases, and maintaining cashier register till to ensure balance and accuracy.

Certified Municipal Court Administrator

City Of Woodbury Municipal Court

Woodbury, NJ

August 1994 to February 2015

Provide Defendants, Attorneys, Judges, Police Personnel, and general public with quality Customer Service with regard to legal documents, pending and adjudicated cases. Maintaining both Regular and Bail Bank accounts on a daily and monthly basis. Scheduling Court dockets to ensure good case flow management. Data Entry of all Court cases, including but not limited to Traffic Tickets, Criminal Complaints, Bail Postings. Answering telephone inquiries in a quick, professional manner.


Certification: Court



State Of New Jersey Judiciary Trenton, NJ

High School Diploma: 1978

Harriton High School Rosemont, PA


Excellent verbal communication skills

Demonstrate confidence

Work well with teams

Problem solver

Attention to details

Ability to work under pressure

Self awareness

Critical thinking

Good written communication skills

Flexible and able to adjust to the work environment

Stress tolerance


Customer awareness

Active listener

Multi tasking

Has leadership qualities

Good with negotiations

Time management

Able to perform with minimal supervision

Peer to peer interaction

Strong work ethics

Ability to accept and learn from criticism

Attention to details

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