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operation,backoffice

Location:
Mumbai, Maharashtra, India
Posted:
October 07, 2016

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Mobile: 989******* / Tel. (Res.): ***-********

E-Mail: acwydw@r.postjobfree.com

MRUNALI KAPADI

OBJECTIVE

CORE SKILLS

Seeking a challenging position in operations\back office to utilize over 5 years’ experience in banking.

BANKING SECTOR, OPERATION

Organized problem solving approach and time management skills

Multitasking skills with ability to meet deadlines

Following sales management, audit, compliance & other processes of the organization

-KYC Checker - Due diligence - Business Development

-Compliance Management - Process implementer - Process Enhancement

-Documentation - Monitoring Transaction -Customer query resolving

AWARDS & RECOGNITION

Rated 1 & 2 in Performance Management of ICICI Bank Ltd.

Promoted in Performance Management System of ICICI Bank Ltd.

Qualified on Individual level for Goa-Conclave for Best Performance.

Received 10 Certificates on Regional level for month on month for Best performance

Played a stellar role in maintaining zero rejection while processing the account throughout the year

WORK HISTORY

SENIOR OFFICER, ICICI bank ltd from Feb 2010 to Dec 2014

KYC checking during account opening process as well as checking of documentation.

Monitoring the transaction of bulk amount and number of transaction.

To ensure timely processing of all cheques within the cut-off time.

Data entry of cheques in system, clearing of outward- inward cheques .

Maintaining cheque return register and other records. If required sending back to Customer/Branch

Accepting transfer requests, RTGS, NEFT etc., from branches and ensuring the processing of the same as per time lines.

Responsible for Acceptance and Payment of cash from Customers..

Responsible for proper maintaining CBR and other books of the branch,

Responsible for conducting MILAAP on a weekly basis. ( CM get together cum meeting at Branch )

Responsible to maintaining proper CHL.

Handling customer queries other services.

Leading, managing & monitoring the performance of team members to ensure efficiency in banking operations and meeting of individual & group targets

Adhering to all company policies, procedures and business ethics codes while ensuring that they are communicated and implemented within the team.

Ensure compliance with Banking rules, Regulations- & Procedures and Adherence to KYC guidelines and clean note policy. Ensure outstanding rating in Audit.

Following sales management, audit, compliance & other processes of the organization

ACCOUNT ASSISTANT, Vijay Fire Vehicles And Sales

Handling and Maintaining Books of Bills.

Responsible for arrangement of business visits of business associates & guest.

Responsible for making Challenges, collections and Payments.

Responsible for Maintaining petty Cash and other office expenses and its records.

Handling and managing telephone calls and appointments.

ACCOUNT DEPARTMENT, Surana Hospital and Research Centre

Responsible for Back office job, accounts and operations job.

Responsible for patient’s admission process from initial point of admission till discharge.

Work closely with all Operational, Accounts and other teams and Utilize relationships to ensure smooth functioning.

Maintaining data of all sorts for audit and other purposes.

Handling and resolving query

EDUCATION

B.Com. Abhinav College, Mumbai University 2008

12th Abhinav College, Mumbai, Maharashtra State Board 2005

10th Abhinav Vidya Mandir School, Mumbai Maharashtra State Board 2003

CERTIFICATION

&

TRAINING

IRDA: Insurance Regulatory Development Authority of India certified.

Diploma in Computer Application from Mumbai.

PERSONAL DETAILS

DATE OF BIRTH: 8th September 1988

ADDRESS : 202/B, OM MAHAVIR DARSHAN NAVGHAR ROAD

Bhayander (East) - 401105, Maharashtra



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