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Computer Technician

Orlando, Florida, United States
October 09, 2016

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Yovanni Abreu

**** ******* ******

Orlando, FL **837



After 15 years of experience in the fields, I am seeking a technician full-time position to facilitate support in software & hardware, secure wireless network, Cisco router, operation system XP/Vista/7 and window server 2008 also exchange server 2007.

Technical Skills Summary

Laptop & Desktop

Desktop and laptop troubleshooting

Installation, speedup and setup operation systems: XP/Vista/7/server 08/exchange server2007/Linux/Red hot/ Fedora/ Drivers updates/ Office 2007/2010.

Network Technologies

Cisco router and Switch configuration, RIP/RIPv2, EIGRP, OSPF, WAN/LAN,

Secure wireless network, Database: MySQL and Microsoft SQL Server

Platforms: Microsoft Windows, iPhones technologies IOS, and Linux

Virtual machines: Virtual Box and VMware


Support & Maintain Technician

December 2004 – Present

Caribbean Service Group, Orlando, Florida

Repairs, Upgrades, System Setup, Virus Detection, Troubleshooting Laptop, Desktop, Drivers Updates and systems update. Coordinate with producers and designers for major site changes. Maintain internal tools.


Trained for IT support.

Supervisor of Operation

September 2001 – August 2003

APG Computer Parts & Service, Orlando, Florida

Lead support for small businesses. Parts replace service for laptops, desktop; installing windows upgrades and updates devices drivers, speedups, and cleanup computer from viruses.

Supervisors 20 others technician employee jobs before delivery to clients

Hardware Technician I/T Specialist

Self-Employer, Brooklyn, New York

March 1997 – October 1999

Computer Stripping (break-down internal computer components)

Computer refurbishing (build computers for donation purposes)

Prepared Technical training and process documentation for team, to aid with day-to-day support issues.

Primary Technical contact for critical issues for Microsoft server exchange and outlook mail for small business, automating application monitoring tools and upgrades.


Associate of Science Degree

Network Administration / Software & Hardware with Wireless Technology

August 2010 – March 2012

Florida Technical College, Orlando, Florida

GPA 3.8/4.0

Studies focused in application development, IT project management, multimedia design, technical planning, and business case analyses. Created working prototypes for numerous web site projects and desktop applications

Some Configuration, Administration and Troubleshooting. The Degree emphasizes Windows, Router, Configuration, Wireless Networking and Security, and A+ training in Hardware and

Computer and Technology of Science

August 1988 – December 1991

Pontificia Universidad Catolica Madre y Maestra, Santiago, Dominican Republic

GPA 3.1/4.00

Specialized in Computer Networking areas. Contributed to team projects, to create simulated real-world applications. Served as Teaching Assistant for introductory programming class, responsible for Install operation systems and hardware maintenance


Hardware installation and performance systems support

Clerical Skills and computer accounting

Activities & Awards

Volunteer, Time to Teach First computer users in Santa Agatha Church, Brooklyn, NY 1998

Member, National Association Computer Systems in Dominican Republic, 1990

Honor Degree from Florida Technical College 2012

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