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Customer Service Medical

New York, New York, United States
October 08, 2016

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*** ********* ** *** *

Passaic NJ 07055


OBJECTIVE: To secure a position within an organization where I can utilize my education and hands on experience to strengthen a facility’s operation.


•MS Office: Word, Excel, and PowerPoint

•Medical Terminology, Medical Emergencies

•Medical Manager 10.0 and Medisoft; Practice Fusion

•Organization and Accuracy

•Medical Office Administration

•Telephone Skills

•EKG, Vital Signs, Visual Acuity Examination


•Clinical Office Procedures

•Customer Service

•Anatomy, Physiology, Pharmacology and Microbiology

•Bilingual Spanish

•Aseptic Techniques, Specimen Collection(Finger Puncture, Phlebotomy and Urinalysis)


10/13- 05/16 ASA College New York, NY

Associates of Occupational Studies Degree in Medical Assisting


08/16- Present Medinova Physicians New York

Medical Assistant

•Collecting Specimens: Phlebotomy and Urinanalysis

•Obtaining and recording vital signs

•Performing Electrocardiograms

•Assisting physician during patient examinations

•Explaining treatment procedures, medications, special diets

•Filling and scanning medical records

02/16- 06/16 Family Medical Care, New York, NY New York

Medical Assistant (Externship)

•Assisted 40+patients per day with pre- and post – post examination protocol Measured and recorded vitals Set up blood work/phlebotomy, urinalysis, EKG’s stress test, Spirograms, and Doppler test took patient’s histories, scheduled follow up appointments, distributed medications and updated records Provided updated medical charts to the physician Ensured adherence to all FDAC, CDC, and OSHA regulations Participated in physical examinations and treatment procedures

02/11-01/15 Villa Riva Deli Grocery Corp New York, NY


•Performed food service and customer service duties, answering and resolving customer questions and concerns

•Assisted customers in choosing meals, announcing daily specials

•Operated cash register and handled all transactions

•Prepared sandwiches and operated grill and deep fryer

•Tallied register at the end of each shift

•Trained new employees on cash register and sandwich construction

•Maintained cleanliness of kitchen and counter areas in compliance with existing health codes

Certifications: CPR, HIPAA,

References: Furnished upon Request.

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