Lisa McCann

*** ******** ***, ******** *****, VA 23453

757-***-****

Experience: Head Personal Trainer/Asst. Manager for Get In Shape for Women From May, 2012 to present

Lead clients through challenging and effective small group weight training and cardio sessions. Provide supportive nutrition and accountability in order to assist them in meeting their health and weight loss goals. Coach clients to the Get In Shape For Women program components.

● Enthusiastically train 1 to 8 clients at one time through weight training and cardio.

● One on one and group nutrition consultations. Prepare and lead Nutrition Workshops, Support Groups and special educational activities.

● Develop close but professional relationships with all clients in order to customize their workouts to best meet their goals. Modify or create workouts for clients with special considerations, i.e. injury, reduced range of motion or mobility.

● Create individual challenges, group contests and social activities in order to enhance the sense of community for all clients.

● Maintain client records. Weigh in, assess body fat and record measurements on a regular basis.

● Answer phones, set appointments, greet potential walk in clients. Call to check on clients who miss their daily appointment. Routinely follow up, by phone or email, with clients who have been absent for any length of time.

● Sales retain clients by renewing, upgrading or converting their current membership into 6 or 12 months. Prepare invoices and contracts. Selling product through the company protein powder, protein bars, etc.

● Maintain social media Preparing communications and newsletters to the clients via email. Facebook page to engage and motivate current clients and create new leads. Leading closed group discussions page.

Distribution Manager for Tidewater Trading Post, Inc. From June, 1983 to May, 2012

Over 27 years planning, coordinating, creation and distribution of The Tidewater Trading Post ad paper. Billing and accounts receivable of retail outlets. Supervising individual employees.

● Supervising the distribution of the weekly publication.

● Hiring, training and supervising of new distributors.

● Obtaining new retail accounts.

● Creating and maintaining distribution routes.

● Maintaining distributor contracts and pay information.

● Store billing and accounts receivable.

● Electronic and manual record keeping (spreadsheets, multiple page drop slips, etc.

● Customer and retail relations (with over 600 retail locations).

● Public Relations – Organizing, planning and attending trade shows, fairs and festivals

● in promotion and advertising of the Tidewater Trading Post product.

● Over 20 years of customer service experience including answering customer calls,

● Troubleshoot issues, ad placement, editing/proofing, etc.

● Corresponding with partners and customers.

● Answering customer calls in a professional manner. Data entry and customer service.

● Updating and maintaining customer records.

Group Fitness Instructor/Sales Women’s Workout and Fitness Center, Norfolk, Virginia From 1996 to 2012

Lead group fitness classes. Instructing, counseling and motivating clients.

● Instructing Pilates, Step, Turbo Kick, Weight Lifting and Spin classes.

● Advertising/promoting special events and classes.

● Promoting healthy lifestyles through regular exercise and good nutrition to club members.

● Marketing and sales of memberships through tours, special events and phone calls.I became an aerobics instructor in 1996 and have since acquired numerous certifications. Education: Graduate of Norview High School, Norfolk, VA, class of 1983.

● High School Diploma

● NCSF Personal Trainer Certification

● AFAA Group Fitness Certification

● Turbo Kick, Pilates, PiYo certifications

● Current CPR/AED Certification

● Continuing Education Credits in Nutrition and Personal Training. Skills: Proficient in MS Office Suites (Word, Excel, PowerPoint, Outlook and Access). Business accounting (payables, receivables and budgeting). Public speaking, instructing and supervising.

Customer service and public relations.

Event planning.

References:

Salary Requirement: $20 per hour

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