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Manager Management

Location:
Hoboken, New Jersey, United States
Posted:
October 05, 2016

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Brian Heston – PMP, CSM

*** ********, ***** ******, ** 90401

M: 201-***-**** acwxn9@r.postjobfree.com

SUMMARY:

Program Manager with over 20 years of financial management experience specializing in Change the Bank initiatives on both the business and IT sides of project/program management; primarily working between C Level executives and the supporting business units. Areas of expertise include strategic planning, finance function development, change management, PMO & EPMO creation and execution, mergers and acquisitions, post merger integrations, shared services, compliance, trading tool implementations, operations, process re-engineering and improvement, application development, SCRUM, project governance and other global initiatives.

EXPERIENCE:

3/16- Current UBS New York, NY

Global Program Manager

Program Manager for a Fortune 100 finance corporation overseeing a Global Change the Bank realignment initiative across their operations, integrated middle office and reporting divisions. Responsible for partnering with project managers and PMO’s across the continents, work streams and lines of business to ensure timely execution and implementation of new change management processes to drive current state practices to future state BAU. This is a reorganization of business units into re-aligned shared service centers and AP/T&E across the US.

Duties include: developing and leading the Global PMO; reporting; monitoring and tracking activities surrounding risk assessments and remediation plans for business units (both domestic & international); owner & driver of regular Ops working group meetings; SAP FICO process flows, ALM/KYC, involved in Ops impact assessments; driving the detailed definition of test, dress rehearsal and go live scope; creation & review; coordinating go live activities (incl. tracking / resolution of issues); and facilitating sign offs across Group Ops stakeholders.

3/15- 2/16 Morgan Stanley New York, NY

Global Program Manager

Global Program Manager for a Fortune 100 finance corporation, overseeing the build, launch, and implementation of a newly created Global Trade Date Asset Transfer platform in the IT Prime Brokerage unit. This Change the Bank initiative was designed to standardize global process flows for asset transfers of Prime Brokerage, International Prime Brokerage and MSPBNA clients. It introduces trade date journaling for asset transfer transactions, impacting all internal and external booking flows and eliminating penny trades via the enterprise application development.

Duties included: led the ITPB Global Project Management Office (EPMO); project plan development and execution; co-coordinating inter-company IT meetings; assisting with end-to-end processing; IT roadmaps; interacting with product leads and work stream leads on the implementation of major releases for the program; partnering with project managers across different work streams and lines of business to ensure timely execution of SDLC project deliverables on schedule and within scope. Assist with end-to-end User Acceptance Testing, SCRUM sprints and production parallel process. Ensure operational and business change readiness and effectively communicated status and risks to senior management.

1/14- 2/15 Barclays New York, NY

Compliance Program Manager

Program Manager for a Fortune 100 finance corporation overseeing the Global Reporting Program Management Office’s for two different Change the Bank Dodd Frank Compliance program’s for the investment bank and its products (including implementation of the Volcker Rule). Duties included: Defining key project risks, conducting quantitative and qualitative project analysis, challenging work stream assumptions, understanding current state and future state milestones, preparing multiple status reports across global business divisions for Change and Compliance, AML/KYC, tracking updates and management dashboards, manage interdependencies across work streams, escalating potential bottlenecks or delays, implementing and maintaining change management processes to drive current state practices to future state BAU. Monitoring and tracking activities surrounding risk assessments and remediation plans for business units (both domestic & international). I created and maintain multi work stream Share Point sites and quality control reviews to maintain the integrity of information and authorized access. Provide guidance to project team members, business unit leaders, and the reengineering leads on process design. I direct project managers, associated PMOs and staff in PM best practices; developing focused delivery teams to consistently deliver high quality deliverables.

5/13-12/13 JPMC New York, NY

Business Program Manager

Program Manager for a Fortune 100 finance corporation, overseeing a multi-year, firm-wide Treasury initiative to achieve a world-class liquidity risk management capability. Led the point release team for the PMO and liaison for the lines of business on defect and enhancement prioritization for all investment bank products (incl. derivatives, equities, OTC, fixed income, etc.). Liaised with IT units for BRD review, scheduling and assisted with end-to-end processing; interacting with product leads and work stream leads on roadmaps, enterprise application development, and the implementation of major releases for the program. Partnered with project managers across different work streams and lines of business to ensure timely execution of SDLC project deliverables on schedule and within scope. Assisted with end-to-end User Acceptance Testing, SCRUM sprints and production parallel process. Ensured operational and business change readiness and effectively communicated status and risks to senior management.

5/10-3/13 Morgan Stanley New York, NY

Global Portfolio Manager

Global Portfolio Manager for a Fortune 100 finance corporation, overseeing the design, launch, and operation of a newly created Enterprise Project Management Office (EPMO) to support Federal government mandated regulatory upgrades for Mainframe access and controls to protect sensitive data across the firm (including all investment bank products: equities, derivatives, swaps, etc.). Assisted with the development, implementation and compliance of Change the Bank (CTB) and Run the Bank (RTB) initiatives (understanding current state and future state) for the firm including implementation of a new project management application. Heavy emphasis on Risk Management and Change Management and milestone mapping of projects to risk control framework (RCF), compliance and quality control to a global standard. Compliance with external regulatory requirements, internal control standards and group compliance policy.

Managed a multi-year budget over $225MM, reducing costs and identifying savings when possible. Worked closely with participants from across the firm in Technology Infrastructure, Application Development, Information Security and the businesses. Act as liaison between Senior Stakeholders, Finance, Risk, Application Development Managers and Program Managers.

Directed project managers, associated PMO’s and staff in PM best practices; developing focused delivery teams to consistently deliver high quality deliverables; was responsible for developing and maintaining project management guidelines, procedures, templates, tools, frameworks and roadmaps; led the development, maintenance, oversight, compliance and operation of PMO-related processes including issue management, schedule management, scope management, risk management, change management, resource management, and financial management.

Instrumental in establishing and integrating the new EPMO office from the ground up: measures, forecasting, metrics, thresholds, and targets to drive performance in alignment with IT and Regulatory objectives; was responsible for the creation and ongoing preparation of monthly and weekly status reports and updating financial reports and resource allocations for distribution to senior management. Continuously reviewed project plans for quality control and continuously worked with teams to meet deliverables on time, on scope and on budget. Created and maintained multi work stream Share Point sites and quality control reviews to maintain the integrity of information and authorized access. Escalated major issues/ risks to stakeholders and work with teams to remove roadblocks that hinder progress. Worked with the production team and was a UAT tester for the new software system specifically designed for the project management office, which interfaces with other systems in the firm for more accurate reporting on a global scale.

12/09- 5/10 CIT New York, NY

Compliance Program Manager

Program Manager overseeing the transformation for a global financial solutions corporation’s Compliance/AML program into a Bank Holding Company. Responsibilities included: Managing the PMO; Collaborating with senior business executives for new project initiatives; development, documentation, integration, implementation and compliance of Know Your Customer (KYC) & Suspicious Activity Reports (SARS) for the global enterprise; OFAC compliance, change management, vendor management, knowledge management, enterprise infrastructure, risk management, understanding current state and future state milestones, & administration of multiple share point sites. Activities included: Enterprise rollout of required compliance policies, procedures, standards and training; Build out of compliance structure to ensure proper accountability, communications, and escalations for issue resolution; Monitoring and tracking activities surrounding risk assessments and remediation plans for business units (both domestic & international); Development of technology solutions where applicable for transaction monitoring and other compliance related activities.

12/08- 9/09 Metlife New York, NY

Global Program Manager

Global Program Manager of a multi-faceted, transformational change program for a $1.5 billion Global IT initiative of a Fortune 500 global insurance company. The program delivered budget run-rate savings of over $200M in the first year. Responsible for managing the EPMO, liason with business unit PMO’s, understanding current state and future state milestones, collaborating with senior business executives and re-engineering heads for new project initiatives, reporting directly to the Global CIO. Initiatives included: change management, sourcing, vendor management, knowledge management, platform consolidation, reorganization, application consolidation, enterprise infrastructure, operational efficiency/growth, risk management, financial framework re-design & data warehouse management.

Provided guidance to project team members, business unit leaders, and the reengineering leads on process design. Worked with Finance, HR, and Operations to identify, prioritize and track metrics for evaluating the success of their initiatives. Designed, implemented & administered multiple Share point sites.

Assisted with the defining, development, design, implementation and compliance of the corporate reengineering strategy, policies, objectives, plans, and procedures. Defined timelines, milestones, and execution strategy for the client’s reengineering initiatives, identifying and resolving conflicts with the client’s reengineering initiatives and other cross-business initiatives that affect people and/or processes. Drove overall program execution, compliance with internal and external entities, managed interdependencies, reported and audited progress against targets for financial and headcount reductions directly to the Group Treasurer.

Assisted with creation and implementation of communication plans supporting the initiatives, in coordination with corporate and business reengineering communication efforts. Assisted in developing strategy for future change management initiatives for the global business.

01/07- 11/08 KPMG New York, NY

Program Manager, CFO Advisory Services

Corporate finance consultant with a focus on finance function transformation, business performance services, sourcing optimization and operational re-design. Primarily engaged with C-level executives at Fortune 500 firms; representative experiences and projects include:

Led the finance function redesign for a global publishing and telecommunications conglomerate. Delivered a comprehensive roadmap of migration efforts and subsequent redesign initiatives for the corporate finance group including roles, responsibilities and job descriptions. Evaluated essential technology and infrastructure requirements necessary to the operation and made recommendations. Created documentation and analyzed procedures for the migration of the reporting group. Defined the selection criteria for a new CFO.

Led a quality close re-engineering project with a focus on improving the timing and accuracy of data for a global closing and consolidation process at a Fortune 100 real estate corporation. Areas of focus included performance improvement in the monthly financial close, a consolidated chart of accounts redesign, desktop procedures manual, and managerial reporting alignment to corporate strategy. Designed and delivered a tailored monthly closing calendar and task lists for various finance groups in the corporate structure.

Part of special engagement team to develop a Shared Services Center for an international shipping corporation to be utilized by three unrelated businesses (no outsourcing). Reviewed and assessed activities and process flows at the client’s multiple AR/AP locations to reduce operating costs, reduce headcount, improve processes, eliminate redundancies and developed operational KPIs based on best practices. Developed roadmap, business case, feasibility assessment and conceptual migration path for future state transition.

Part of a collaborative effort with IBM to implement an SAP solution for an international automotive parts corporation. Developed consolidated chart of accounts and T&E policies and procedures. Responsible for FICO mapping of fixed assets, chart of accounts, and T&E policies and procedures redesign. Served as project plan specialist for maintaining seven work streams simultaneously.

Program Manager for a Fortune 100 insurance corporation engagement. Selected by KPMG’s US Lead Advisory Partner to manage internal collaborative efforts among KPMG’s international practices. The goal was to develop innovative strategies between business units to have a unified approach in meeting strategic, operational, risk management, and financial goals. Reviewed and approved all client initiatives proposed to be undertaken within KPMG’s risk assessment system (globally). Created and maintained interactive website as a central information repository of all company and client proposals, SOWs, deliverables, client contacts and company structure. Coordinated and implemented DPP Independence reviews for all audit engagements pertaining to the client.

06/05- 09/06 CITIGROUP New York, NY

Section Manager, Project Manager, Asset Services

Section Manager for Citigroup’s Prime Brokerage Support teams & Global Dividend Unit, overseeing three different regions with over 30 employees on the Salomon and Smith Barney platforms. Responsible for all major Hedge fund client relationships, investment bank products (ie. derivatives, equities, swaps, OTC products, etc.), & resolution/reconciliation of PB accounts; Responsible for the Disaster Recovery & Business Continuity for the group.

Responsible for various weekly, monthly & quarterly Senior Management (P&L) reports; compliance with internal and external entities, AML/KYC, SOX, maintaining & balancing/reconciling two separate P&L accounts. Key functions performed for Salmon & Smith Barney dividend processing group includes: Prime Brokerage support functions, announcement processing, credit research, CUSIP research, daily payouts of principal and/or interest, dividend recovery (processing of claims for outstanding debits) and payout exceptions for Smith Barney firm accounts.

Corporate Action processing including: Voluntary, mandatory, US$ Domestic & Foreign Optional Cash/Stock dividends, Stock Splits, Spin-offs, Rights, Warrants, Stock Loans, Stock Plans, Dividend Reinvestment, and Mutual Fund Reinvestment. Smith Barney International Cash Dividends and Optional Cash/Stock Dividends, Splits, Rights, Warrants, Spin-offs and FX Conversions

09/98-06/05 THE BANK OF NEW YORK New York, NY

Assistant Vice President

Point of contact in executing and maintaining client relationships pertaining to the establishment of American Depositary Receipts (“ADRs”) within Western Europe and Asia. Directed the implementation and execution of corporate actions such as mergers, acquisitions, public offerings, stock splits and ratio changes; Internal IT liaison for the department, project leader & beta-testing; Compliance and administration officer responsible for overseeing, implementing and enforcing policies and procedures throughout the division; Updated policies and procedures to improve audit controls; improved the divisional business processes; Helped clients with legal and SEC filings including: F6, F4, 12g32b, Sarbanes-Oxley (SOX) and EDGAR filings.

Coordinated the production of operational services for ADR clients, services included (AGM/EGM, dividend payments, conversions, ADR issuance) Transfer Agent, CUSIP (registration, etc.) and Shareholder Servicing; First point of contact for brokers’ and shareholders’ inquires regarding foreign companies; Served as liaison between foreign companies and the NYSE, NASD and DTC; Internally responsible for managing projects, operations and systems strategy, new software implementation, AML/KYC & SARS, system conversions & testing; Interacted with global custodial groups; Advised management and employees of the client’s US subsidiaries on their ESPP programs, Retirement Services, stock option plans and allocations; Domestic and Global Custody Operations; Actively marketed solutions to existing clients, created client presentations for management; Generated monthly client activity reports.

Clientele included: Vodafone Group, HSBC, Diageo, The Royal Bank of Scotland, Gucci, Toyota Motor Corporation and Natuzzi: responsible for annual revenues of over $20 million including additional service sells for ESPP services, accounting for over $150,000 in annual contributions.

02/96-09/98 BANKERS TRUST New York, NY

Manager, Senior Financial Administrator

Team Leader responsible for maintaining and expanding US client relationships for BT in the Municipal Bond Division; Specialized in pooled programs and investment development for the states of Florida, New York, Hawaii, Washington and Wisconsin; Division’s operations specialist and IT representative responsible for educating office personnel on IT developments and system implementations.

Operations Manager Nashville, TN

Managed and coordinated an operations team that relocated the back office operations of Bankers Trust’s Corporate Trust Division from Jersey City, New Jersey to Nashville, Tennessee. After transition, my duties included managing and coordinating all of BT’s US and overseas offices financial operations including bond payments, funds disbursements (domestic & international including ADRs), securities transfers, securities replacements and advising the Shareholder Relations Division. Reported directly to the Division’s Senior Vice President; Promoted to the New York office in 1997

01/93-02/96 BANKCARD SERVICES Nashville, TN

Business Manager

Coordinated and managed two regions of US Bankcard’s credit card division: The first was converting acquired books of businesses and bringing their client base onto USB’s computer systems; The second was determining financial restitution based on client inquiries. Developed efficiencies and improved internal controls and measurements to better leverage consultants and products, making risk assessments, identifying and implementing controls. Assisted senior management in identifying possible acquisition targets

EDUCATION:

2006 PMI INSTITUTE

Project Manager Professional Certification

1999 SAINT PETERS

Masters of Business Administration

Dual Major: International Business and Business Management

1991 RUTGERS UNIVERSITY

B.A. Political Science/International Affairs

TRAINING:

2016 BEARDED EAGLE

Certified SCRUM Master

2009 VILLANOVA UNIVERSITY

Six Sigma Green Belt

2006 IIL Inc.

Project Management Certificate Program

2001 AMERICAN INSTITUTE OF BANKING

Spanish for Bankers

1998 AMERICAN INSTITUTE OF BANKING

Corporate Trust Administration

OTHER:

-PMP certified since 2006; Certified SCRUM Master

-Methodologies: Prince2, Agile, Waterfall

-Experienced in creating, maintaining and developing business websites, content, and marketing strategies both internally and externally

-Create global project/program templates/tools for PMO’s

-Managing and leveraging vendor relationships

-Experienced in Analysis, Design, Development, Testing & Go-Live Phases

-Strong organizational, writing & oral communication skills

-Member of the PMI Institute; versed in Kotter International change management

-MS Word, Excel, Share Point, MS Project, Visio, Clarity, PPM, HPQC, ALM, JIRA

-Spanish speaking



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