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Nursing Home Social Worker and Marketer,call center&switchboard operat

Shreveport, Louisiana, United States
October 05, 2016

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Amanda Smith

*** ************ *** **********,** *1105 318-***-****


My objective is to find a job in social services, preferably in a SNF, as I have the most experience there and enjoy working with the geriatric population.


Bachelor's of Science in Psychology, Louisiana State University, 2009

took 2 sociology classes, several psychology classes, behavior modification, abnormal psychology, psychology of addiction, Psychometrics and statistics, developmental psychology


Was a Department Head at my last job and had to help oversee all employees when their supervisors were not around, was able to write up disciplinary infractions, was witness to any big problems that occurred, Families and others came to me when there was a problem in the facility and it was my job to either fix it or assign it to the proper department and follow up to make sure it was taken care of


Worked in a rural SNF, MDS completion, charting in AHT, Put new referral in computer, Talked to residents&families to help them through their stay, grievances, care plan conferences, admission paperwork, discharge planning, Dept head, attended all dept head meetings, clinical standards; went through charts weekly to keep them in order, filled out Medicaid applications and helped the resident/family through the whole Medicaid process, applied for Medicaid waivers for residents


When marketing position was discontinued, I took over all marketing duties

Referrals, called in LOCET, faxed PASRR in and followed through until resident was in building

Was part of NWLA and did CEU marketing table events


Director of Social Services Vivian Healthcare Center December 22, 2014-June 7, 2016

While working there under Administer Mr. Jenkins we had a clinically deficiency free year and the next year our survey was 100% deficiency free, became a 5 star facility and won the silver award for improvement.for 9 months I took on the marketing director position along with the Social Services Director position, Admissions and Discharge Planner which were my normal positions.

Wellness Assistant Pilgrim Manor November 7,2011 – December 25,2014

Helped Wellness Director in activities, made monthly newsletter for facility, brought residents to activities, helped make up new activities, performed activities, some by myself, other helping director. Activities were cooking for residents, playing physical games like balloon volleyball, crafts, science, and exercise.

References availabile upon request

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