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Customer Service Team Leader

Saint Paul, Minnesota, United States
October 05, 2016

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**** ******** ****** ***** ****, MN 55104



Work Experience

● January 2015 June 2016 Saint Paul, MN

Johnson Brothers Inc. Forklift Operator

Responsibilities include but not limited to:

Operate stand up forklift in a fast pace high volume warehouse

Picking orders with handheld scanner and palletising the order to be loaded onto trucks and shipped out.

Effectively managed a high volume line picking product for shipment

Consistently maintained a safe, clean and organized work environment

● October 2013 June 2014 Brooklyn Park, MN

Steven Scott Management Inc. Caretaker/Resident Manager at Ridgebrook Apartments

Responsibilities include but not limited to:

Manage a 45 unit building assuring a safe and clean environment, as well as clean the property office.

Multiple cleaning duties such as, vacuum hallways, wash windows, sweeping/mopping, snow removal (which did include operating small machinery such as snowblowers and bobcats), salting sidewalks, and also responsible for end of the month turns, cleaning vacant apartments for new tenants

● January 2007 December 2012 Minneapolis, MN

G raphic Systems Assistant Supervisor Shipping and Receiving Responsibilities include but not limited to:

Shipping product to national and international customers using multiple couriers.

Delivered outstanding customer service with all packaging/shipping needs.

Proficiently operating machinery such as forklift, power jack, or manual pallet jack

Sort distribution lists and organize the most efficient way of packaging to meet customer’s shipping needs.

● April 1998 January 2007 Duluth, MN

LUNA (Laborers Union of North America) Local 1091 Skilled Laborer. Responsibilities include but not limited to:

All masonry work on commercial

sites such as poured concrete, tended cinder block/brick, mixed mortar, erect scaffolding, build forms/footings.

Operate a wide variety of heavy machinery such as forklifts, bobcats, snorkel lift, scissor lift, Luls.

Completed the Laborers Trade Apprentice School in Hugo, MN.

Certificate Obtained Crane Signaling, CPR/First Aid, confined spaces, forklift certified, 160 hour torch/welding, 40 hour OSHA and many others N/A to position. U.S. Military

● July 2007 July 2013

Minnesota Army National Guard 11b (Infantry) Senior E4 (Specialist)

2011 2012 Served as Team Leader while on a ten month deployment in Iraq/Kuwait during Operation Enduring Freedom.

Successfully completed multiple years of training to obtain the skills needed to effectively complete whatever mission at hand.

Since my enlistment I have upheld top percentile qualification scores

(PT/Marksmanship) and have been allowed to try out for multiple special schools through the Army for promotion points and to further my career.

Excelled through all and now hold certificates of completion in the following: Combat Life Saving, Combative Level 1, Combative Level 2, Javelin School, and Air Assault. .


● 2007 2008 U.S. ARMY (Basic Training) Infantry AIT

● 1998 2000 LUNA (Laborers Union of North America) Trade School

(Received multiple certificates that are listed above.)

● Fall/Spring 1998 Wisconsin Indianhead Technical College Autotech

● 1995 High School Diploma, Denfeld H.S. Duluth, MN


R eferences

Mark Bryden, Business Owner/Como Imports 612-***-**** Herm Kowles, Business Owner/Graphic Systems 612-***-**** Brian Williams, Professor Saint Catherine University 651-***-****

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